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Debt Resolution Remote Jobs in Illinois (NOW HIRING)

WW&R

Associate Attorney

Chicago, IL · On-site +1

$80K - $116K/yr

The Associate Attorney achieves resolution of client issues through routine negotiation and/or ... Fully remote. Must come into our Chicago, IL or Cincinnati, OH office once per month. Indiana Bar ...

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Debt Resolution Remote information

What is a Debt Resolution Remote job?

A Debt Resolution Remote job involves working from home to help individuals or businesses manage and resolve their outstanding debts. Professionals in this role typically negotiate with creditors, create repayment plans, and provide clients with financial advice to reduce or eliminate their debt. This job requires strong communication and negotiation skills, as well as a good understanding of financial regulations. Working remotely allows debt resolution specialists to assist clients via phone, email, or online platforms without being tied to a physical office.

What are the key skills and qualifications needed to thrive as a Debt Resolution Specialist in a remote setting, and why are they important?

To excel as a remote Debt Resolution Specialist, you need strong negotiation skills, knowledge of debt collection regulations, and experience in finance or customer service, often backed by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and secure document handling tools is typically required. Excellent communication, empathy, self-motivation, and time management are crucial soft skills for remote success. These abilities are important for building client trust, reaching resolution goals, and maintaining compliance while working independently from home.

What is the difference between Debt Resolution Remote vs Debt Settlement Specialist?

AspectDebt Resolution RemoteDebt Settlement Specialist
CertificationsOften requires certifications like Certified Debt SpecialistMay require similar certifications, depending on employer
Work EnvironmentRemote, client-focused, often telecommutingRemote or in-office, client negotiations
Industry UsageUsed broadly in debt relief servicesCommonly used in debt negotiation firms
Job FocusManaging debt resolution plans for clientsNegotiating debt settlements with creditors

Both roles involve helping clients manage debt, often remotely, and may require similar certifications. Debt Resolution Remote focuses on overall debt management plans, while Debt Settlement Specialists primarily negotiate debt reductions. The choice depends on whether the role emphasizes comprehensive debt resolution or direct creditor negotiations.

What are some common challenges faced by remote debt resolution specialists and how can they be managed?

Remote debt resolution specialists often face challenges such as maintaining effective communication with clients, managing a high volume of cases, and staying motivated without in-person team support. Utilizing secure and reliable communication tools, setting clear daily goals, and participating in regular virtual team meetings can help address these challenges. Additionally, remote specialists benefit from structured training and access to digital resources to stay updated on regulatory requirements and best practices.
What are the most commonly searched types of Debt Resolution jobs in Illinois? The most popular types of Debt Resolution jobs in Illinois are:
What are popular job titles related to Debt Resolution Remote jobs in Illinois? For Debt Resolution Remote jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Debt Resolution Remote jobs in Illinois look for? The top searched job categories for Debt Resolution Remote jobs in Illinois are:
What cities in Illinois are hiring for Debt Resolution Remote jobs? Cities in Illinois with the most Debt Resolution Remote job openings:
Debt Resolution Remote jobs near you
Corporate Trust Relationship Manager III (Remote)

Corporate Trust Relationship Manager III (Remote)

Agility 360

Chicago, IL • On-site, Remote

Full-time, Contractor

Posted 14 days ago

Job description

Corporate Trust Relationship Manager III (Remote)
Agility 360 is seeking a Corporate Trust Relationship Manager III to manage a portfolio of Public Finance Corporate Trust clients while ensuring exceptional client service, operational excellence, compliance oversight, and relationship growth. This role serves as a key liaison between clients, business development officers, and internal teams, overseeing trustee, paying agent, escrow, custodial safekeeping, and other corporate trust services. The ideal candidate will combine strong relationship management, leadership, banking operations, and regulatory expertise to drive client satisfaction, operational efficiency, and business growth.
ESSENTIAL JOB FUNCTIONS
  • Manage a portfolio of Public Finance Corporate Trust clients requiring Trustee, Paying Agent, Escrow, custodial safekeeping, and related corporate trust services.
  • Oversee day-to-day client operations, service delivery, and reporting in partnership with client service associates.
  • Monitor and respond to client inquiries while ensuring timely resolution of service-related issues.
  • Coordinate debt service bond payments and ensure accurate execution of trustee and paying agent responsibilities.
  • Monitor portfolio compliance requirements and identify, escalate, and resolve non-routine operational issues.
  • Develop and maintain strong relationships with Public Finance Corporate Trust clients and key stakeholders.
  • Partner with Business Development Officers to support client retention, relationship expansion, and new business opportunities.
  • Review and approve new client relationships in accordance with account acceptance policies and procedures.
  • Build and maintain relationships with external intermediaries that support the Public Finance business.
  • Ensure clients receive accurate, timely, and required reporting and communication.
  • Respond to inquiries from clients, bondholders, attorneys, trustees, and other interested parties.
  • Identify operational challenges, business risks, and process improvement opportunities; implement solutions to enhance efficiency and controls.
  • Coordinate operational changes and process enhancements within the business unit.
  • Support achievement of revenue, new business, and expense management goals.
  • Lead, coach, train, and develop client service associates and other team members.
  • Participate in hiring, performance management, employee development, and annual review processes.
  • Drive product efficiency initiatives and lead business-related projects as needed.

EDUCATION / EXPERIENCE REQUIREMENTS
  • Bachelor's degree or equivalent combination of education and experience required.
  • Minimum of 8 years of experience in Corporate Trust, Public Finance, banking, or a related financial services field.
  • Previous leadership, supervisory, or team management experience required.
  • Advanced knowledge of Corporate Trust products and services, including Trustee, Paying Agent, Escrow, and custodial services.
  • Advanced knowledge of banking operations, including deposit operations, loan administration, treasury management, and commercial banking products.
  • Strong understanding of applicable regulatory requirements, legal compliance obligations, industry standards, and best practices.
  • Excellent verbal and written communication, client relationship management, and problem-solving skills.
  • Proven ability to manage complex client relationships and operational processes.

ADDITIONAL DETAILS
  • Location: Remote
  • Salary: Commensurate with experience.
  • Travel: Up to 25% travel may be required.
  • Industry: Banking / Corporate Trust / Public Finance
  • Employment Type: Contract to hire

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