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Debt Recovery Analyst Jobs in Park Ridge, IL (NOW HIRING)

Locate customers to resolve bad debt accounts Qualifications Requirements: * College degree ... Analytical * Standards and Ethics * Approachable * Decisive * Collaborative Working with Snap-on ...

Recovery Specialist

Libertyville, IL · On-site

$44K - $48K/yr

Locate customers to resolve bad debt accounts Qualifications Requirements: * College degree ... Analytical * Standards and Ethics * Approachable * Decisive * Collaborative Working with Snap-on ...

Responsible for collecting on bad debt accounts * Achieve monthly goals * Make outbound calls and ... Analytical * Standards and Ethics * Approachable * Decisive * Collaborative Working with Snap-on ...

Guide customers through the disability and recovery process, focusing on functional abilities ... debt and help you pay down your student loan faster. Compensation The listed annualized base pay ...

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Debt Recovery Analyst information

See Park Ridge, IL salary details

$35.9K

$96.1K

$224.8K

How much do debt recovery analyst jobs pay per year?

As of Aug 29, 2026, the average yearly pay for debt recovery analyst in Park Ridge, IL is $96,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $109,200.00 per year, depending on experience, location, and employer.

What does a debt recovery analyst do?

A Debt Recovery Analyst is responsible for managing and recovering overdue payments from individuals or businesses. They analyze accounts, communicate with debtors, and negotiate repayment plans to ensure the organization receives outstanding funds. Additionally, they may work with legal teams and use various tools or databases to track and resolve delinquent accounts. Their goal is to minimize financial losses while maintaining positive relationships with clients.

What are some common challenges debt recovery analysts face when negotiating with debtors, and how can they effectively overcome them?

Debt Recovery Analysts often encounter challenges such as unresponsive debtors, disputes over the validity of debts, and emotional or confrontational interactions. Effective analysts use strong communication and negotiation skills, maintain professionalism, and leverage empathy to encourage cooperation. Staying up to date with relevant regulations and company policies also helps them navigate disputes and ensure compliance, resulting in more successful recoveries and maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a debt recovery analyst, and why are they important?

To thrive as a Debt Recovery Analyst, you need strong analytical abilities, financial acumen, and a background in finance, accounting, or a related field. Proficiency with debt collection software, CRM systems, and knowledge of relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent negotiation, communication, and problem-solving skills help build rapport with clients and resolve outstanding debts effectively. These skills ensure efficient recovery processes, compliance with legal standards, and maintain positive client relationships.

What is the difference between Debt Recovery Analyst vs Credit Analyst?

AspectDebt Recovery AnalystCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require finance or accounting certificationsDegree in finance, economics, or related field; certifications like CFA may be preferred
Work EnvironmentCollections agencies, banks, or financial institutionsBanks, lending companies, or financial services firms
Employer & Industry UsageFocuses on recovering overdue debtsFocuses on assessing creditworthiness of clients

While both roles operate within the financial industry, a Debt Recovery Analyst primarily focuses on recovering overdue debts, often working in collections environments. In contrast, a Credit Analyst evaluates the credit risk of potential borrowers. Both roles require financial knowledge, but their daily tasks and objectives differ significantly.

Is debt recovery analyst a stressful job?

Debt recovery analysts often work in high-pressure environments due to targets for recovering debts and managing difficult conversations with clients. The role can involve tight deadlines, repetitive tasks, and the need for strong negotiation skills, which may contribute to stress levels. However, stress varies depending on individual resilience and workplace support systems.

What cities near Park Ridge, IL are hiring for Debt Recovery Analyst jobs?

Cities near Park Ridge, IL with the most Debt Recovery Analyst job openings:

Infographic showing various Debt Recovery Analyst job openings in Park Ridge, IL as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 27% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $96,097 per year, or $46.2 per hour.

$47K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
SubroIQ is seeking a Restitution Specialist as we continue to grow our team. The Restitution Specialist is responsible for managing and pursuing restitution and recovery opportunities on behalf of SubroIQ and its clients. This position reviews claims, supporting documentation and criminal case matters to identify responsible parties. Communicates with insurance representatives, law enforcement and prosecuting agencies to secure timely reimbursement of eligible losses.
The ideal candidate is detail-oriented, organized, persistent, and comfortable handling financial and claims-related information. Strong communication, negotiation, research, and problem-solving skills are essential for success in this role.
Job Responsibilities:
  • Review assigned claims, payment records, loss documentation, and related case information to determine potential for restitution and recovery opportunities.
  • Research responsible parties and other information relevant to recovery.
  • Initiate and maintain communication with law enforcement and prosecuting agencies.
  • May be required to attend restitution hearings to present damages.
  • Request and evaluate documentation necessary to support restitution or subrogation claims.
  • Negotiate repayment arrangements and settlements within established company guidelines and authority.
  • Monitor outstanding restitution accounts and follow up consistently to promote timely resolution and payment.
  • Maintain accurate and up-to-date case notes, payment records, correspondence, and documentation in company systems.
  • Process and reconcile restitution payments and ensure appropriate application to outstanding balances.
  • Identify disputed, incomplete, or potentially recoverable claims and escalate complex matters as appropriate.
  • Conduct follow-up activities by telephone, email, and written correspondence.
  • Research and resolve discrepancies involving claim balances, payments, coverage information, and supporting documentation.
  • Work collaboratively with claims, legal, accounting, and other internal teams to facilitate successful recovery.
  • Prepare reports and maintain productivity and recovery metrics as requested.
Qualifications and Requirements:
  • Previous experience in insurance, claims, collections, subrogation, restitution, accounts receivable, or a related field.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational skills.
  • Ability to manage multiple cases, priorities, and deadlines.
  • Strong research, analytical, and problem-solving abilities.
  • Comfortable communicating with individuals and organizations regarding financial matters.
  • Proficiency with Microsoft Office and the ability to learn claims and case-management systems.
  • Ability to maintain professionalism when handling difficult or sensitive conversations.
Compensation and Benefits:
  • $47,000 - $50,000 per year (DOE)
  • Benefits package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy - start with 18 days per year
  • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!
ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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