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Debt Collector Jobs in Springfield, IL (NOW HIRING)

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more ...

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

Previous experience as a collector is highly desirable. Other Knowledge/Skills/Abilities ... Maintains appropriate information needed for Medicare Bad Debt. * Assists patients with Financial ...

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

Previous experience as a collector is highly desirable. Other Knowledge/Skills/Abilities ... Maintains appropriate information needed for Medicare Bad Debt. * Assists patients with Financial ...

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

Previous experience as a collector is highly desirable. Other Knowledge/Skills/Abilities ... Maintains appropriate information needed for Medicare Bad Debt. * Assists patients with Financial ...

Call Center

Springfield, IL · On-site

$15.25 - $19.75/hr

Previous experience as a collector is highly desirable. Other Knowledge/Skills/Abilities ... Maintains appropriate information needed for Medicare Bad Debt. * Assists patients with Financial ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 ...

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With almost 260 ...

Debt Collector information

See Springfield, IL salary details

$8

$18

$26

How much do debt collector jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for debt collector in Springfield, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.76 per hour, depending on experience, location, and employer.

What is a debt collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

Is it hard to be a debt collector?

Being a debt collector can be challenging due to the need for strong communication skills, resilience, and adherence to legal regulations. The job often involves handling difficult conversations and managing stressful situations, but training and experience can help improve effectiveness and reduce difficulty.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, basic computer proficiency, and sometimes a background check; some states also require licensing or certification depending on local regulations.

What job categories do people searching Debt Collector jobs in Springfield, IL look for?

The top searched job categories for Debt Collector jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Debt Collector jobs?

Cities near Springfield, IL with the most Debt Collector job openings:

Infographic showing various Debt Collector job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $37,908 per year, or $18.2 per hour.

Collector Technician - Springfield

Prairie State Gaming

Springfield, IL

$15.75 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago


Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Prairie State Gaming is one of the largest, most respected video gaming terminal operators in Illinois. Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments in the state. Prairie State Gaming is the only Illinois video gaming terminal operator with the financial strength to quickly roll out your games, to back them with the best-in-class support, and the experience to operate in a highly regulated environment. 

ESSENTIAL RESPONSIBILITIES

- Current Illinois Terminal Handler or Technician license or must be able to become licensed by the Illinois Gaming Board within 90 days of start date

- Collect money from slot machines and fill machines

- Repair slot machines

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

- Must be 21 years of age

- High School Diploma, GED or equivalent  

- Must have basic computer skills  

- Must have strong communication skills

- Must have ability to work efficiently in a team-oriented environment

- Must submit to an independent background check including but not limited to criminal, driving and financial history

- Experience with money handling and accountability documentation 

- Strong technical repair experience (coin-op amusement and video gaming terminal repair experience a huge plus) 

- Computer, smart phone, Excel/Word, and internet skills are required

- Strong basic math skills are needed 

- Must be organized and capable of filling out necessary paperwork clearly, completely, and able to meet deadlines

- Ability lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY$19 to $21 per hourEmployment Type: FULL_TIME