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Debt Collections Jobs in Lawrence, MA (NOW HIRING)

Communities of color have much higher rates of medical debt in collections (6.3%) compared to majority-white communities (3.9%). HLA clients are regularly harmed by unlawful medical debt collection ...

Senior Solutions Architect

Boston, MA · On-site

$125K - $135K/yr

Their SaaS products support financial institutions in automating lending, collections, insolvency, and debt management processes. With a well-established presence in Europe, the organization is ...

... cases for debt collection. Prepare financial reports calculating penalties, interest, and agency fees, update tracking systems, and ensure timely placement of accounts in collections. Key ...

Following up on overdue customer accounts and managing collections. * Generating customer invoices ... Analyze collection trends and prepare reports on the status of AR and bad debt. * Partner with ...

Accounting Manager

Burlington, MA · On-site

$110K - $130K/yr

Lead AR operations and collections strategy to optimize cash flow * Oversee invoice preparation ... Develop and maintain balance sheet reconciliation schedules (AP, AR, prepaid, accruals, debt ...

Accounting Manager

Burlington, MA · On-site

$110K - $130K/yr

Lead AR operations and collections strategy to optimize cash flow * Oversee invoice preparation ... Develop and maintain balance sheet reconciliation schedules (AP, AR, prepaid, accruals, debt ...

... contacting debtors regarding payment status; negotiating payoff deadlines or payment plans ... High School Diploma/GED * 2+ years' collections experience * Ability to use confidential ...

... contacting debtors regarding payment status; negotiating payoff deadlines or payment plans ... High School Diploma/GED * 2+ years' collections experience * Ability to use confidential ...

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Debt Collections information

See Lawrence, MA salary details

$7

$24

$38

How much do debt collections jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for debt collections in Lawrence, MA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between Debt Collections vs Credit Analyst?

AspectDebt CollectionsCredit Analyst
Required CredentialsHigh school diploma; some roles may require collections or finance certificationsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or financial institutions; often fast-paced and target-drivenBanking, finance firms, or corporate finance departments; analytical and office-based
Employer & Industry UsageUsed across banking, lending, and debt recovery industriesCommon in banking, credit, and investment sectors
Common Search & Comparison IntentYesYes

Debt Collections and Credit Analysts both work within the financial industry but serve different roles. Debt collectors focus on recovering overdue payments, often working in fast-paced environments, while credit analysts evaluate creditworthiness to inform lending decisions. Understanding these differences helps job seekers find the right career path in finance.

Do debt collectors make money?

Debt collectors earn income primarily through commissions or fees based on the amount of debt they recover. Their compensation can vary depending on the employer, the type of debt, and the collection agency's policies, often involving performance-based incentives. Successful debt collectors typically need strong negotiation skills and knowledge of collection laws.

Is working in debt collections a good job?

Debt collections is a job that involves contacting individuals to recover unpaid debts, often requiring strong communication and negotiation skills. It typically involves working in an office environment with standard business hours and may require knowledge of relevant laws and regulations. The job can be stressful due to the nature of debt recovery but offers opportunities for commission-based pay and skill development.

What qualifications do I need to be a debt collections?

To work as a debt collector, you typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws and regulations are important; some employers may prefer prior experience in collections or customer service. Certification is not usually required but can enhance job prospects.

What are the most commonly searched types of Debt Collections jobs in Lawrence, MA?

The most popular types of Debt Collections jobs in Lawrence, MA are:

Infographic showing various Debt Collections job openings in Lawrence, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,182 per year, or $24.1 per hour.

Medical Debt Collections Call Center Agent

HCA Healthcare

Derry, NH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


HCA Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 2,304 frontline employees who took The Breakroom Quiz

609th of 895 rated healthcare providers


Job description

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Schedule: 

  • Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST
  • 1 Saturday per month Hours between 9:00 AM - 3:00 PM CST.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Collection Spec 

Job Summary and Qualifications

As a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area. 

Duties and Responsibilities: 

  • Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone. 
  • Identify problem accounts and escalate as appropriate. 
  • Update the patient account record to identify actions taken on the account. 
  • Work with patients and guarantors to secure payment on outstanding account balances. 
  • Maintain minimum production standards. 
  • Achieve passing quality review scores per unit requirements. 
  • Produce acceptable unit collection volumes. 
  • Work within company attendance guidelines. 
  • Provide excellent customer service. 
  • Work with other team members and management in a professional manner.? 

Qualifications:

  • Previous Call Center experience preferred.
  • Minimum one-year related experience preferred, preferably in healthcare. 
  • Experience with collections in healthcare revenue space is preferred. 
  • BILINGUAL is not required, but a plus
Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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