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Debt Collections Jobs in Ohio (NOW HIRING)

NES1

Remote Collections Specialist

Solon, OH · On-site +1

$17 - $20/hr

Due to an abundance of high-quality work, National Enterprise Systems is seeking motivated individuals with minimum two years debt collections experience and strong negotiation skills to WORK FROM ...

pcaltd

Collectors - Estate Care Specialist

Gahanna, OH · On-site

$17.50 - $23.50/hr

Experience within debt collections, customer service, or similar phone-based employment preferred. * Strong communication, problem-solving and analytical skills. * Ability to work independently and ...

Bush Truck Leasing

Collections Representative

Mason, OH · On-site

$16 - $20.75/hr

Position Summary The Collections Specialist supports the Accounts Receivable team by contacting ... Working knowledge of the Fair Debt Collection Practices Act (FDCPA) and relevant federal and state ...

CornerStone Staffing

Legal Collections Attorney

Solon, OH · On-site

$65K - $120K/yr

... Debt Collection Practices Act (FDCPA) and applicable state and federal collections laws ... willingness to travel regularly to courts throughout Ohio. CORE TOOLS & SYSTEMS • Legal research ...

KURV

Collections Manager

Cleveland, OH · On-site

The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.

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Debt Collections information

What is the difference between Debt Collections vs Credit Analyst?

AspectDebt CollectionsCredit Analyst
Required CredentialsHigh school diploma; some roles may require collections or finance certificationsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or financial institutions; often fast-paced and target-drivenBanking, finance firms, or corporate finance departments; analytical and office-based
Employer & Industry UsageUsed across banking, lending, and debt recovery industriesCommon in banking, credit, and investment sectors
Common Search & Comparison IntentYesYes

Debt Collections and Credit Analysts both work within the financial industry but serve different roles. Debt collectors focus on recovering overdue payments, often working in fast-paced environments, while credit analysts evaluate creditworthiness to inform lending decisions. Understanding these differences helps job seekers find the right career path in finance.

Do debt collectors make money?

Debt collectors earn income primarily through commissions or fees based on the amount of debt they recover. Their compensation can vary depending on the employer, the type of debt, and the collection agency's policies, often involving performance-based incentives. Successful debt collectors typically need strong negotiation skills and knowledge of collection laws.

Is working in debt collections a good job?

Debt collections is a job that involves contacting individuals to recover unpaid debts, often requiring strong communication and negotiation skills. It typically involves working in an office environment with standard business hours and may require knowledge of relevant laws and regulations. The job can be stressful due to the nature of debt recovery but offers opportunities for commission-based pay and skill development.

What qualifications do I need to be a debt collections?

To work as a debt collector, you typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws and regulations are important; some employers may prefer prior experience in collections or customer service. Certification is not usually required but can enhance job prospects.

What are the most commonly searched types of Debt Collections jobs in Ohio?

The most popular types of Debt Collections jobs in Ohio are:

What cities in Ohio are hiring for Debt Collections jobs?

Cities in Ohio with the most Debt Collections job openings:

Infographic showing various Debt Collections job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 84% In-person, 6% Hybrid, and 10% Remote job distribution.

Collections Specialist

General Electric Credit Union

Cincinnati, OH • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

General Electric Credit Union rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Collections Specialist
Primary Duties and Responsibilities:
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The Collections Specialist works to connect with members that have outstanding balances owed to the credit union to provide payment solutions and remedy delinquency on accounts, providing a high-level of member support.
Essential Responsibilities:
  • Collect delinquent payments on installment loans, lines of credit, and credit cards that are 30+ days past due following the guidelines set forth in the Fair Debt Collections Practices Act (FDCPA)
  • Contact members with delinquent accounts via email or phone, utilizing basic skip tracing techniques to find additional or updated contact information when members fail to respond
  • Document account activity and member interactions using the appropriate systems for both internal and legal purposes
  • Interpret information from multiple systems to determine member status (i.e., special statuses such as bankruptcy or repossession) and ability to make payments on delinquent accounts
  • Work with members to establish mutually acceptable payment arrangements to bring delinquent accounts back into good standing
  • Process payments for delinquent accounts by processing internal transfers from deposit accounts, debit or credit card payments, or check-by-phone payments
  • Send out appropriate communications to members by email or mail for a change in terms of the original payment arrangements
  • Facilitate internal maintenance on accounts such as updating addresses, correcting account issues, and revocation of credit cards by completing the appropriate forms and internal paperwork
  • Review member accounts to determine the need for legal/repossession actions with oversight and management review
  • Collaborate with and assist internal team members with delinquent accounts via internal communications and phone
  • Participate in cross-training activities to help support the department as necessary

Education and Experience:
  • High school diploma or GED required; college degree preferred
  • Minimum one year of collections experience required
  • Experience working with consumer loan, credit card, and/or student loan collections preferred
  • Basic understanding of collections operations, Fair Debt Collection Protection Act (FDCPA), and products relevant to the job

Knowledge, Skills, and Abilities:
  • Strong verbal and written communication skills to clearly communicate consequences of delinquent accounts to members through multiple channels
  • Good interpersonal skills to be both fair and clear with members while remaining composed, friendly, and empathetic
  • Attention to detail when keeping records of member interactions and reviewing notes
  • Proficient at negotiating to establishing payment arrangements that are agreeable to both parties involved
  • Strong analytical and problem-solving skills in order to analyze financial data
  • Ability to work in a fast-paced environment
  • Effective at multi-tasking to handle incoming calls, internal communications, and other tasks
  • Ability to learn and maintain proficiency in multiple computer systems including Microsoft Office products and Credit Union systems

At GECU, we want to support your wellbeing by offering a wide range of benefits:
  • Health, Dental and Vision insurance
  • Life and Disability insurance options
  • Paid Time Off starts accruing once hired and take your birthday off - paid
  • 401k Retirement plan with up to a 10% match of your base gross compensation
  • Tuition reimbursement opportunities & professional development
  • Volunteer opportunities -and earn additional PTO hours!
  • On-site clinics for Vaccines and Mammograms

And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer

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