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Debt Collections Manager Jobs in Madison, MS (NOW HIRING)

Towerloan

Manager Trainee

Jackson, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Towerloan

Manager Trainee

Brandon, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Tower Loan

Manager Trainee

Brandon, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Towerloan

Manager Trainee

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Tower Loan

Manager Trainee

Canton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Towerloan

Manager Trainee

Clinton, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

New

Towerloan

Manager Trainee

Byram, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Tower Loan

Manager Trainee

Pearl, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Towerloan

Manager Trainee

Pearl, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Tower Loan

Manager Trainee

Jackson, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

Tower Loan

Manager Trainee

Byram, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales, Collections, or Customer Service experience Location: On-Site The schedule for this position ... debt, cover unexpected expenses, and invest in their futures. With almost 260 office locations ...

OneMain Financial

Loan Acquisition Specialist

Ridgeland, MS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

OneMain Financial

Loan Sales Specialist

Ridgeland, MS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

OneMain Financial

Loan Sales Specialist

Ridgeland, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

OneMain Financial

Loan Sales Specialist

Ridgeland, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Madison, MS

Debt Collections Manager information

See Madison, MS salary details

$25.2K

$47.8K

$88.7K

How much do debt collections manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for debt collections manager in Madison, MS is $47,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $53,300.00 per year, depending on experience, location, and employer.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What job categories do people searching Debt Collections Manager jobs in Madison, MS look for? The top searched job categories for Debt Collections Manager jobs in Madison, MS are:
Debt Collections Manager jobs near you

Collection Specialist II - Mortgage

Trustmark Bank

Ridgeland, MS • On-site

$16 - $21.75/hr

Full-time

Re-posted 18 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Overview

The responsibilities of this job include maintaining an effective collections effort on an assigned group of mortgage loans resulting in fewer delinquent loans, minimizing losses following investor guidelines and departmental procedures. This position may be a front end or back end mortgage loan collector depending on business needs.

Responsibilities
  • Perform collection activities on simple to moderately complex mortgage loans with moderate supervision.
  • Conduct inbound or outbound collection calls utilizing a predictive dialer, preview or other technology, and accurately documenting collection efforts on the system of record.
  • Negotiate payment terms for delinquent accounts and accurately documenting transactions on the loans following departmental procedures.
  • Assist with difficult collection problems such as payment disputes, alternative payment arrangements and loss mitigation options.
  • Identify problematic accounts/loans, escalate concerns to management and contribute to determining appropriate actions.
  • Conduct skip tracing and work other specialty queues as assigned.
  • Associates are expected to perform all additional duties as assigned.
Qualifications
  • High School Diploma or GED
  • 2 years of collections experience
  • OR
  • 2 years of customer service experience in a financial institution.
  • Knowledgeable and understands collection industry standards of practice including a working knowledge of privacy and fair debt collection regulations, bankruptcy, foreclosure and other consumer credit laws affecting collection of debt
  • General knowledge of the lending process from point of application to note documentation
  • Familiarity with credit bureau information and other sources of consumer reporting
  • Strong communication and interpersonal skills
  • Effective organizational and analytical skills
  • Sound judgment and decision-making skills
  • Strong negotiating and collaboration skills
  • Strong PC skills
  • Associate degree preferred

Physical Requirements & Working Conditions:  Must be able to sit for long periods of time and use computer keyboard and/or mouse requiring hand and wrist manipulation, while viewing computer screens.

Disclaimer: Management retains the right to add, delete or modify the responsibilities and qualifications of the position at any time.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site.  Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.  No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Employment Type: FULL_TIME

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