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Debt Collections Agent Jobs in California (NOW HIRING)

WHIZZ

Field Recovery Agent - E-Bikes

Oakland, CA · On-site

$25/hr

We are currently looking for a Field Recovery Agent. Responsibilities * Conduct round trips to ... Confidently communicate with debtors regarding outstanding balances and e-bike collections.

US Bank

Special Loan Workout Officer

Los Angeles, CA · On-site

$158K - $193K/yr

May serve as Agent for syndicated credit facilities and lead lender group negotiations. Evaluates ... collections and workout, loan processing/documentation and credit analysis - Excellent problem ...

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All JobsDebt Collections Agent JobsDebt Collections Agent Jobs in California

Debt Collections Agent information

See California salary details

$10

$17

$27

How much do debt collections agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for debt collections agent in California is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.14 per hour, depending on experience, location, and employer.

What is a debt collections agent?

Debt Collections Agents are professionals who contact individuals or businesses to recover outstanding debts on behalf of creditors. Their main responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. They often work for collection agencies, financial institutions, or in-house collections departments. Effective Debt Collections Agents possess strong communication, negotiation, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a debt collections agent?

To thrive as a Debt Collections Agent, you need strong negotiation skills, a good understanding of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and compliance tools like FDCPA guidelines is essential. Excellent communication, resilience, and problem-solving abilities help agents effectively handle challenging conversations and build rapport with clients. These capabilities are vital for recovering outstanding debts while maintaining professionalism and adhering to legal standards.

What are some common challenges debt collections agents face when negotiating payment plans with customers?

Debt Collections Agents often encounter challenges such as customers' financial hardships, reluctance to engage, or emotional responses to debt discussions. Building rapport and demonstrating empathy while maintaining company policy is crucial. Agents must balance assertiveness with understanding, adapt negotiation strategies to individual situations, and ensure all agreements comply with legal and company guidelines. Regular training and strong communication skills help agents navigate these challenges effectively.

What is the difference between Debt Collections Agent vs Credit Analyst?

AspectDebt Collections AgentCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in collections or financeBachelor's degree in finance, economics, or related field; certifications like CFA or credit analysis courses are common
Work EnvironmentCall centers, offices, or remote; focus on contacting debtors and negotiating paymentsBanking or financial institutions; analyzing credit data and assessing risk
Employer & Industry UsageDebt collection agencies, banks, credit card companiesBanks, lending institutions, credit bureaus
Common Search & Comparison IntentUnderstanding roles in debt recovery and collectionsEvaluating creditworthiness and financial risk

While both roles involve financial knowledge, a Debt Collections Agent primarily focuses on recovering overdue payments by contacting debtors, whereas a Credit Analyst assesses credit risk to inform lending decisions. The roles share some credentials and industry settings but differ in daily tasks and objectives.

How to become a debt collections agent?

To become a debt collections agent, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, some positions may require a background check, and training is usually provided on the job. Certification is not mandatory but can improve job prospects and credibility in the field.
Debt Collections Agent jobs near you
Infographic showing various Debt Collections Agent job openings in California as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,080 per year, or $17.8 per hour.

Field Recovery Agent - E-Bikes

Whizz

San Francisco, CA • On-site

$25/hr

Full-time

Posted 9 days ago

Job description

Location: San Francisco, CA
Contract type: 1099
Professional Background (Preferred): Former or retired law enforcement, military, or security experience preferred.

Description

At Whizz, we want to change the delivery business for the better by offering high speed electric bikes to delivery drivers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers.

We are currently looking for a Field Recovery Agent.

Responsibilities

  • Conduct round trips to collect and retrieve electric bicycles, mopeds from debtors.
  • Confidently communicate with debtors regarding outstanding balances and e-bike collections.
  • Manage tasks using CRM, Google Sheets/Excel, and Notion software.
  • Complete additional tasks as assigned by other departments.
  • Ability to effectively communicate with law enforcement and delinquent customers.
  • Willingness to work in various parts of San Francisco, CA, travel within the state and other cities for day trips.

Requirements

  • Ability to work in a fast-paced and changing work environment.
  • 1 years of experience in security, police, army, or a related field.
  • Strong multitasking skills, attention to detail, organization, and interpersonal abilities.
  • Car ownership (preferably a bigger car to move bikes) and willingness to use it for the job
  • Former or retired law enforcement experience is strongly preferred.

Benefits

Type of Employment: 1099 contract

Pay: $25 per hour. Payment per successful recovery, higher pay rate as per recovery volume.

Benefits: Gas and toll compensation.

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About Whizz

Sourced by ZipRecruiter

Industry

Consumer goods and commercial equipment rental services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2022

Social media

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