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Debit Card Dispute Resolution Specialist Jobs (NOW HIRING)

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Receive incoming calls with questions about debit card and/or credit card transactions. * Create ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Receive incoming calls with questions about debit card and/or credit card transactions. * Create ...

Camdennational

Payment Dispute Specialist

Berlin, NH · On-site

Experience with debit card dispute processing systems and chargeback platforms * Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution * Knowledge of ...

Camdennational

Payment Dispute Specialist

Camden, ME · On-site

Experience with debit card dispute processing systems and chargeback platforms * Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution * Knowledge of ...

Camdennational

Payment Dispute Specialist

Bangor, ME · On-site

Experience with debit card dispute processing systems and chargeback platforms * Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution * Knowledge of ...

Camdennational

Payment Dispute Specialist

Auburn, ME · On-site

Experience with debit card dispute processing systems and chargeback platforms * Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution * Knowledge of ...

Camdennational

Payment Dispute Specialist

Portland, ME · On-site

Experience with debit card dispute processing systems and chargeback platforms * Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution * Knowledge of ...

Camdennational

Payment Dispute Specialist

Gardiner, ME · On-site

Experience with debit card dispute processing systems and chargeback platforms * Prior experience with card operations, payment processing, fraud mitigation, or dispute resolution * Knowledge of ...

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Debit Card Dispute Resolution Specialist information

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$34K

$70.3K

$114.5K

How much do debit card dispute resolution specialist jobs pay per year?

As of Sep 14, 2026, the average yearly pay for debit card dispute resolution specialist in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a debit card dispute resolution specialist do?

A Debit Card Dispute Resolution Specialist is responsible for investigating and resolving disputes related to debit card transactions. They work closely with customers, banks, and merchants to review claims of unauthorized or incorrect charges, ensure compliance with banking regulations, and determine the appropriate outcome. Their role involves gathering evidence, communicating with involved parties, and processing adjustments or refunds as necessary. This position requires strong analytical skills, attention to detail, and customer service abilities.

What are the key skills and qualifications needed to thrive as a debit card dispute resolution specialist?

To thrive as a Debit Card Dispute Resolution Specialist, you need strong analytical skills, attention to detail, and a background in banking or finance, often supported by relevant experience or education. Familiarity with dispute management systems, banking regulations (such as Regulation E), and case tracking software is typically required. Excellent communication, problem-solving abilities, and customer service skills help professionals resolve disputes effectively and maintain client trust. These competencies ensure accurate handling of disputes, regulatory compliance, and high customer satisfaction in a sensitive financial environment.

What are some common challenges faced by debit card dispute resolution specialists, and how are they typically addressed?

Debit Card Dispute Resolution Specialists often encounter challenges such as managing high volumes of cases, navigating complex regulatory requirements, and maintaining clear communication with both customers and financial institutions. To address these, specialists rely on detailed documentation, strong organizational skills, and ongoing training in compliance and fraud detection. Collaboration with other departments, such as fraud prevention and customer service, helps ensure disputes are resolved efficiently and accurately, fostering positive customer experiences.

What are popular job titles related to Debit Card Dispute Resolution Specialist jobs?

For Debit Card Dispute Resolution Specialist jobs, the most frequently searched job titles are:

Infographic showing various Debit Card Dispute Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Dispute Resolution Specialist

Jefferson City, MO • On-site

Central Bancompany
Commercial Banking • 1 - 5K employees
Learn more about Central Bancompanyexternal

Full-time

Re-posted yesterday

Job description

Do you enjoy solving issues, talking to customers, and not being bored? Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two days will be alike, as you will work on multiple diverse cases each day. In this role, you will be responsible for receiving and processing dispute claims, reports, and general ledger balancing. You will work primarily with customers' phone calls. You will perform financial adjustments, account analysis, account security functions, and motoring. You will prepare and enter all necessary forms and database entries while remaining compliant with all regulations.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.
ADDITIONAL REQUIREMENTS
Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation
We are looking for someone that is attentive to details, customer-focused, and enjoys multitasking. You will need a high school diploma or GED certificate as well as be tech-savvy, with good computer and phone skills. To be successful, you should enjoy a fast-paced environment and have excellent time management skills. It's preferred that you have banking or debit card experience, but not required. We will teach you what you need to know. Strong Communication skills are essential for this role.

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