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Dealership Tech Jobs in Mount Prospect, IL (NOW HIRING)

APCO Holdings

Dealer Performance Manager

Chicago, IL · Remote

Through our family of brands, we bring together industry expertise, technology, and data-driven ... Analyze dealership performance data to identify opportunities and recommend solutions * Present ...

ConfigUSA

Regional Tech Analyst

Chicago, IL · On-site

Will be dealing with associate level to executive - both in person and on the phone. Demonstrates broad knowledge of technology and solutions Proactively manages resources and priorities workload ...

Friendly Ford of Roselle

Lube Tech

Roselle, IL

$14 - $19.25/hr

About Us Friendly Ford, Inc. is our customers trusted Ford dealership in Roselle and its because of ... Shop equipped with the newest technology * Discounts on products and services * Continued education ...

Friendly Ford of Roselle

Lube Tech

Roselle, IL · On-site

$14 - $19.25/hr

About Us Friendly Ford, Inc. is our customers trusted Ford dealership in Roselle and its because of ... Shop equipped with the newest technology * Discounts on products and services * Continued education ...

Friendly Ford of Roselle

Lube Tech

Roselle, IL

$14 - $19.25/hr

About Us Friendly Ford, Inc. is our customers trusted Ford dealership in Roselle and its because of ... Shop equipped with the newest technology * Discounts on products and services * Continued education ...

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All JobsDealership Tech JobsDealership Tech Jobs in Mount Prospect, IL

Dealership Tech information

What is the difference between Dealership Tech vs Auto Service Technician?

AspectDealership TechAuto Service Technician
CredentialsASE certifications often preferredASE certifications common, may vary by employer
Work EnvironmentDealerships, new vehicle service departmentsIndependent shops, dealerships, repair centers
Industry UsagePrimarily automotive dealershipsBroader, including independent and dealership repair shops
Job FocusNew vehicle diagnostics, warranty repairsGeneral repairs, maintenance, diagnostics

Dealership Techs typically work in dealership service departments focusing on new vehicle repairs and warranty work, often requiring ASE certifications. Auto Service Technicians have a broader scope, working in various repair settings including independent shops, handling general repairs and maintenance. Both roles require similar skills and certifications but differ mainly in work environment and specific job focus.

What is a dealership tech?

Dealership techs, also known as dealership technicians or automotive service technicians, are skilled professionals who inspect, diagnose, maintain, and repair vehicles at automotive dealerships. They work on cars and trucks sold by the dealership, using specialized tools and equipment to address mechanical, electrical, and electronic issues. Dealership techs often receive manufacturer-specific training to ensure they are up-to-date with the latest vehicle technologies and service procedures. Their responsibilities may include routine maintenance, warranty repairs, and more complex diagnostics, helping to keep vehicles running safely and efficiently.

What are some common challenges faced by dealership techs, and how can they be successfully managed?

Dealership Techs often face challenges such as keeping up with rapidly evolving automotive technologies and managing a high volume of repair orders, especially during busy periods. Staying current with manufacturer training and certifications is essential to effectively diagnose and repair newer vehicle models. Additionally, Dealership Techs must balance efficiency with quality work to meet both customer expectations and dealership performance metrics. Building strong communication skills helps in collaborating with service advisors and other technicians, ensuring clear documentation and smooth workflow throughout the service department.

What are the key skills and qualifications needed to thrive as a dealership tech, and why are they important?

To thrive as a Dealership Tech, you need strong automotive diagnostic and repair skills, often supported by completion of an automotive technology program and relevant certifications like ASE. Familiarity with manufacturer-specific diagnostic tools, computerized repair systems, and service software is typically required. Attention to detail, problem-solving abilities, and effective communication with both team members and customers help set top performers apart. These skills and qualities are crucial for ensuring vehicles are serviced accurately, efficiently, and to the satisfaction of both the dealership and its clients.

Do dealership technicians at dealerships make good money?

Dealership technicians typically earn a competitive salary that includes an hourly wage or flat rate pay, with experienced technicians often earning higher incomes through specialized skills and certifications. Their earnings can also include bonuses, commissions, or profit-sharing, depending on the dealership. Overall, many dealership technicians make a solid income, especially with experience and ongoing training in automotive systems and diagnostics.

What do dealership technicians do at dealerships?

Dealership technicians diagnose, repair, and maintain vehicles to ensure they operate safely and efficiently. They use diagnostic tools, follow manufacturer guidelines, and often require certifications such as ASE to perform tasks like engine repairs, brake service, and electrical system troubleshooting.

What job categories do people searching Dealership Tech jobs in Mount Prospect, IL look for?

The top searched job categories for Dealership Tech jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Dealership Tech jobs?

Cities near Mount Prospect, IL with the most Dealership Tech job openings:

Dealership Tech jobs near you
Infographic showing various Dealership Tech job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 100% In-person job distribution.

Product Specialist - BMW

Murgado Automotive Group

Barrington, IL

$17/hr

Full-time

Re-posted 8 days ago

Job description

SUMMARY

Product Specialist – BMW of Barrington is hiring immediately for a customer-focused automotive professional who can deliver an exceptional vehicle handoff experience, educate customers on features and technology, and support high satisfaction from purchase through follow-up.

ESSENTIAL DUTIES

Key responsibilities include:

  • Guide customers through vehicle features, benefits, technology, and ownership information with confidence and professionalism.
  • Ensure every customer understands operating features, warranty coverage, and delivery paperwork before leaving.
  • Stay current on new and used inventory, vehicle locations, market conditions, incentives, and dealership/factory campaigns.
  • Use CRM tools to contact customers, schedule encore deliveries, and document follow-up activity.
  • Perform on-site and remote new and Certified Pre-Owned vehicle deliveries, including second delivery demonstrations (encore).
  • Send personalized welcome emails and make follow-up calls within three days of a new or CPO purchase to encourage engagement and schedule encore appointments.
  • Escalate customer questions, concerns, and open items to the appropriate sales or management team members.
  • Maintain daily, weekly, and monthly performance goals aligned with dealership objectives.
  • Greet and assist showroom customers as needed and support the management team with dealership traffic and showroom coverage.
  • Record all lot traffic, including customer name, email, and phone number, accurately and consistently.
  • Attend scheduled sales meetings, special events, and complete other assigned duties as needed.

Immediate opening. We are looking for someone who can step in quickly, deliver a strong customer experience, and support a fast-moving dealership environment at BMW of Barrington.

QUALIFICATIONS

Communication Skills: Strong verbal and written communication skills with the ability to explain vehicle features, technology, and ownership information clearly.

Customer Service: Proven ability to create a positive, professional, and high-touch customer experience from delivery through follow-up.

Technical & CRM Proficiency: Comfortable using CRM systems, virtual communication tools, and dealership technology platforms in a fast-paced environment.

Required: Valid driver’s license with an acceptable driving record and at least 5 years of driving experience.

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.