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Dealership Service Manager Jobs in Tennessee (NOW HIRING)

Crown Subaru

Service Porter

Chattanooga, TN · On-site

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

Crown Subaru

Service Porter

Chattanooga, TN · On-site

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

Heavy Machines LLC

Branch Service Mgr

Murfreesboro, TN · On-site

Work closely with the locations Field Service Manager when dealing with customer, employee, and business needs * Develop a clear business plan for the in-house shop development. Establish budget ...

Crown Subaru

Service Porter

Chattanooga, TN

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

Crown Subaru

Service Porter

Chattanooga, TN · On-site

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

Crown Subaru

Service Porter

Chattanooga, TN · On-site

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

Crown Subaru

Service Porter

Chattanooga, TN · On-site

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

Crown Subaru

Service Porter

Chattanooga, TN · On-site

$13.75 - $16.50/hr

As a service porter you will direct the flow of traffic on our dealership's service drive and ... Ability to work a predictable and consistent work schedule as determined by management and business ...

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All JobsDealership Service JobsDealership Service Manager JobsDealership Service Manager Jobs in Tennessee

Dealership Service Manager information

See Tennessee salary details

$30K

$63.5K

$107.6K

How much do dealership service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dealership service manager in Tennessee is $63,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $73,100.00 per year, depending on experience, location, and employer.

What does a dealership service manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What are some common challenges faced by a dealership service manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What are the key skills and qualifications needed to thrive as a dealership service manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

How to become a dealership service manager?

To become a dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a service technician or advisor. A relevant post-secondary education, such as a diploma or degree in automotive technology or business management, can be beneficial. Certifications like ASE (Automotive Service Excellence) can also enhance prospects, and strong leadership, communication, and customer service skills are essential for success in this role.

What are the most commonly searched types of Dealership Service jobs in Tennessee?

The most popular types of Dealership Service jobs in Tennessee are:

What cities in Tennessee are hiring for Dealership Service Manager jobs?

Cities in Tennessee with the most Dealership Service Manager job openings:

Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,506 per year, or $30.5 per hour.

Assistant Automotive Service Manager

Gossett Chrysler Jeep Dodge Ram Fiat

Memphis, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

GOSSETT MOTOR CARS
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a talented professional individual with the ambition and aptitude to join our Memphis Dealer Group. We are searching for an energetic individual with a positive attitude with the ability to succeed in a fast-paced environment. If you have a Can-Do attitude to achieve targeted goals,we will provide additional incentives and opportunities for advancement.
JOB SUMMARY
We are currently seeking an organized and detailed Assistant Service Manager for our largest dealership to join our team.
An automotive Assistant Service Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The management candidate should demonstrate excellent knowledge about servicing vehicles, and prior experience as an automotive service technician can be extremely valuable. The assistant automotive service manager must be able to use computers and other technical equipment required for research and communications. Being able to multitask in a fast-paced environment is a must.
Gossett Motor Cars Benefits:
  • Unsurpassed professional training
  • Team-oriented environment
  • Advancement opportunities
  • Paid training
  • Paid vacation
  • 13 New Car Brands with more to come
  • 401k (company match)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life and Disability Coverage
  • Employee car purchase program
  • Wellness program
  • On-site mobile health clinic

RESPONSIBILITIES:
  • Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
  • Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
  • Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
  • Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
  • Interacting with and managing a staff of technicians
  • Leading our service management & reconditioning activities
  • Interacting with external vendors
  • Fulfilling all service activities needed to meet or exceed operating plan goals
  • Implementing and maintaining effective reconditioning processes and flows
  • Effective vehicle production and inventory control
  • Managing technician productivity
  • This is a hands-on, working position

REQUIREMENTS:
  • Strong communication skills to deal with customers, employees and vendors.
  • Valid driver's license with clean driving record.
  • At least 2 years of automotive technical and automotive customer service experience
  • Experience with implementing structured business processes
  • A hard-working can-do attitude
  • Excellent interpersonal and management skills

Apply