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Dealership Service Manager Jobs in Arizona (NOW HIRING)

RDO Equipment

Service Manager Trainee

Phoenix, AZ

$28 - $34/hr

... in each dealership and related Field Support Office departments in order to obtain a complete ... and manage Service Technician's time, while maintaining the work order process. This role will ...

Bell Ford

Experienced Dealer Service Advisor

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work closely with technicians to manage repair workflow and timelines * Deliver timely ... dealership * Strong working knowledge of automotive systems and repair services * Excellent ...

Bell Ford

Experienced Dealer Service Advisor

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work closely with technicians to manage repair workflow and timelines * Deliver timely ... dealership * Strong working knowledge of automotive systems and repair services * Excellent ...

Bell Ford

Experienced Dealer Service Advisor

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work closely with technicians to manage repair workflow and timelines * Deliver timely ... dealership * Strong working knowledge of automotive systems and repair services * Excellent ...

RDO Equipment Co.

Service Manager Trainee

Phoenix, AZ · On-site

$28 - $34/hr

... in each dealership and related Field Support Office departments in order to obtain a complete ... and manage Service Technician's time, while maintaining the work order process. This role will ...

Bell Ford

Experienced Dealer Service Advisor

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work closely with technicians to manage repair workflow and timelines * Deliver timely ... dealership * Strong working knowledge of automotive systems and repair services * Excellent ...

Bell Ford

Experienced Dealer Service Advisor

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Work closely with technicians to manage repair workflow and timelines * Deliver timely ... dealership * Strong working knowledge of automotive systems and repair services * Excellent ...

Surprise Ford

Express Service Advisor

Surprise, AZ · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... management skills, and professional dress, speech, and behavior are all required for this position at a car dealership service drive. REQUIREMENTS: * Must pass pre-employment screening including a ...

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Showing results 21-40

All JobsDealership Service JobsDealership Service Manager JobsDealership Service Manager Jobs in Arizona

Dealership Service Manager information

See Arizona salary details

$30.8K

$65.2K

$110.4K

How much do dealership service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dealership service manager in Arizona is $65,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What does a dealership service manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What are some common challenges faced by a dealership service manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What are the key skills and qualifications needed to thrive as a dealership service manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

How to become a dealership service manager?

To become a dealership service manager, candidates typically need a combination of automotive technical knowledge and management skills, often gained through experience as a service technician or advisor. A relevant post-secondary education, such as a diploma or degree in automotive technology or business management, can be beneficial. Certifications like ASE (Automotive Service Excellence) can also enhance prospects, and strong leadership, communication, and customer service skills are essential for success in this role.

What are the most commonly searched types of Dealership Service jobs in Arizona?

The most popular types of Dealership Service jobs in Arizona are:

What cities in Arizona are hiring for Dealership Service Manager jobs?

Cities in Arizona with the most Dealership Service Manager job openings:

Dealership Service Manager jobs near you
Infographic showing various Dealership Service Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,205 per year, or $31.3 per hour.

Mobile Service Coordinator

Vanguard Truck Centers

Tolleson, AZ • On-site

$19.50 - $24.50/hr

Full-time

Posted 12 days ago

Vanguard Truck Centers rating

7.3

Company rating: 7.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

52nd of 154 rated car dealerships

Job description

The Mobile Service Coordinator serves as the operational hub of the Mobile Service Department, ensuring the efficient scheduling, dispatching, and coordination of mobile technicians while delivering an exceptional customer experience. This role is responsible for managing service requests, optimizing technician routes, coordinating parts availability, maintaining accurate repair order documentation, and serving as the primary communication link between customers, technicians, and dealership personnel.

The Mobile Service Coordinator plays a critical role in maximizing technician productivity, increasing billable hours, minimizing downtime, and ensuring every mobile service event is completed safely, efficiently, and to the highest standards.

Essential Duties and Responsibilities

  • Receive inbound service requests via phone, email, mobile applications, and internal referrals.
  • Schedule and dispatch mobile technicians based on customer priority, technician skill set, location, and workload.
  • Develop and continuously adjust daily routes to maximize technician efficiency and billable hours.
  • Monitor technician progress throughout the day and adjust schedules as priorities change.
  • Coordinate emergency and after-hours service requests when necessary.
  • Serve as the primary point of contact for mobile service customers.
  • Communicate estimated arrival times (ETAs), service updates, delays, and job completion status.
  • Build strong relationships with fleet customers through proactive communication and follow-up.
  • Provide day-to-day oversight of assigned mobile service trucks, technician routes, utilization, and scheduling efficiency.
  • Monitor technician productivity and assist in removing operational obstacles.
  • Ensure technicians have the necessary parts, information, and documentation before dispatch.
  • Coordinate with Parts, Service, and Warranty departments to support successful job completion.
  • Open, update, and close repair orders accurately within the dealership management system (DMS).
  • Ensure labor hours, parts usage, customer concerns, and technician notes are properly documented.
  • Verify repair orders are complete and ready for invoicing.
  • Maintain accurate service records and documentation.
  • Order and coordinate required parts for scheduled service calls.
  • Coordinate warranty documentation with dealership warranty administrators.
  • Ensure all required warranty information is complete and submitted accurately.
  • Track and document dealership referral handoffs.
  • Maintain records for technician bonus eligibility related to referred work.
  • Coordinate follow-up work requiring dealership service.
  • Collaborate with Service Managers and dealership personnel to ensure seamless customer transitions.
  • Monitor key performance indicators including technician utilization, response times, schedule efficiency, and customer satisfaction.
  • Identify opportunities to improve dispatch processes and operational efficiency.
  • Assist leadership in implementing process improvements and best practices.
  • Support departmental goals related to profitability, productivity, and customer retention.

Required

  • High school diploma or equivalent.
  • Minimum of 2 years of dispatching, service coordination, or customer service experience.
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Proficiency with Microsoft Office and dealership management software.
  • Ability to work effectively in a fast-paced environment while managing multiple priorities.
  • Strong problem-solving and decision-making skills.

Preferred

  • Experience in heavy-duty truck, fleet, automotive, construction equipment, or diesel service operations.
  • Knowledge of technician dispatching and route optimization.
  • Experience with Procede, or other dealership management systems.

Understanding of warranty processes and repair order documentation

What Vanguard Truck Centers employees say

Pay

Benefits

Hours and flexibility

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