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Dealership Service Manager Jobs in Arizona (NOW HIRING)

The Automotive Service Manager is the center of communication for all repair activities and the liaison between customers and the dealership. As the primary point-of-contact for all automotive ...

Campers Inn RV is looking for a Service Manager . This role is responsible for supervising the ... At Campers Inn RV, we're more than a dealership--we're a team driven by purpose, innovation, and a ...

... in each dealership and related Field Support Office departments in order to obtain a complete ... and manage Service Technician's time, while maintaining the work order process. This role will ...

Supports the Boat Manager in the achievement of the departments or dealership's financial goals for the Service area to include Service and Parts Sales, Gross Margin, Inventory Shrinkage and Payroll ...

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Dealership Service Manager information

See Arizona salary details

$30.8K

$65.2K

$110.4K

How much do dealership service manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for dealership service manager in Arizona is $65,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dealership Service Manager, and why are they important?

To thrive as a Dealership Service Manager, you need expertise in automotive repair, customer service, and team leadership, often supported by experience in automotive service and relevant certifications like ASE. Familiarity with dealership management software, scheduling systems, and diagnostic tools is typically required. Strong interpersonal skills, conflict resolution, and the ability to motivate staff set top performers apart. These skills are crucial for ensuring efficient service operations, high customer satisfaction, and a productive work environment.

What are some common challenges faced by a Dealership Service Manager, and how can they be addressed?

Dealership Service Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and staying updated with automotive technology advancements. Effective communication, strong organizational skills, and ongoing training are essential to address these issues. Building a positive service culture and fostering collaboration between departments can also help resolve conflicts and improve overall performance.

What does a Dealership Service Manager do?

A Dealership Service Manager oversees the service department at an automotive dealership. They are responsible for managing service staff, ensuring high-quality customer service, meeting sales and productivity goals, and maintaining service records. Additionally, they coordinate repairs and maintenance, handle customer complaints, and ensure compliance with company policies and industry regulations. Their role is essential for keeping the service department running efficiently and profitably.

What is the difference between Dealership Service Manager vs Service Advisor?

AspectDealership Service ManagerService Advisor
CredentialsExperience in automotive service management, certifications like ASE Master Technician or Service Management certificationsHigh school diploma or equivalent, ASE certifications often preferred
Work EnvironmentOversees service department operations, manages staff, and ensures customer satisfactionInteracts directly with customers, writes repair orders, and explains services
Industry UsageCommonly found in automotive dealerships, responsible for overall service department performanceFound in dealerships and repair shops, focusing on customer communication and service sales

The main difference between a Dealership Service Manager and a Service Advisor is their role focus. The Service Manager oversees the entire service department, manages staff, and ensures operational efficiency, while the Service Advisor acts as the primary point of contact for customers, explaining repairs and selling services. Both roles require automotive knowledge, but their responsibilities and daily tasks differ significantly.

What are the most commonly searched types of Dealership Service jobs in Arizona? The most popular types of Dealership Service jobs in Arizona are:
What cities in Arizona are hiring for Dealership Service Manager jobs? Cities in Arizona with the most Dealership Service Manager job openings:
Infographic showing various Dealership Service Manager job openings in Arizona as of July 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $65,205 per year, or $31.3 per hour.

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Re-posted 13 days ago


Job description

Harley-Davidson of Scottsdale is seeking an experienced Service Manager to join our team.

At Harley-Davidson of Scottsdale, you’ll oversee a talented team of Master Technicians, Technicians, Service Writers, and other support staff as they provide high-quality services and an exceptional customer experience to our Harley riding community.

We know that our customers’ safety and satisfaction with our dealership rely, in large part, on the expert work of our Service Department – your strong leadership skills will be integral to maintaining the elevated standards we set for ourselves as at Harley-Davidson of Scottsdale.

The successful candidate will have at least 5 years’ experience in a dealership Service Department, a valid motorcycle license, and a commitment to providing an excellent customer experience. A passion for the Harley-Davidson lifestyle and experience with Lightspeed EVO are desirable.

Harley-Davidson of Scottsdale offers continual professional development opportunities, best-in-industry pay plans and outstanding benefits, including parental leave, 401(k) with matching contribution, medical/dental/vision insurance with generously subsidized premiums, and paid holidays and personal time off.

If Harley-Davidson of Scottsdale sounds like a shop you want to be a part of, please forward your resume to recruiting@yampowersports.com. Please, no phone calls.

Equal Opportunity Employer