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Dealership Receptionist Jobs in Racine, WI (NOW HIRING)

Serra Toyota

Receptionist

Milwaukee, WI

$15.50 - $20.50/hr

As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced, customer-focused Service Receptionist to join our team. If you're passionate about providing ...

Serra Toyota

Receptionist

Milwaukee, WI

$15.50 - $20.50/hr

As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced, customer-focused Service Receptionist to join our team. If you're passionate about providing ...

Serra Toyota

Receptionist

Milwaukee, WI

$15.50 - $20.50/hr

As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced, customer-focused Service Receptionist to join our team. If you're passionate about providing ...

Serra Toyota

Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced, customer-focused Service Receptionist to join our team. If you're passionate about providing ...

Serra Toyota

Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced, customer-focused Service Receptionist to join our team. If you're passionate about providing ...

Milwaukee Division

Night Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

Night Receptionist We are looking for a full-time Night Receptionist to join our team! The ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Evening Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

Receptionist Position We are looking for a full-time receptionist to join our team! The ... Check with management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Receptionist

West Allis, WI · On-site

$15.50 - $20.50/hr

The Receptionist is responsible for greeting guests and answering phones to point customers in the ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Lexus of Milwaukee

Cashier/Receptionist - Evenings

Milwaukee, WI · On-site

$14.75 - $17.75/hr

The Cashier Receptionist is responsible for handling customer transactions, calculating bills, and ... Calculate the customer's bill using the dealership's computer system * Receive cash, checks and ...

New

Milwaukee Division

Receptionist

West Allis, WI

$15.25 - $20.25/hr

The Receptionist is responsible for greeting guests and answering phones to point customers in the ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Receptionist

West Allis, WI · On-site

$15.50 - $20.50/hr

The Receptionist is responsible for greeting guests and answering phones to point customers in the ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Receptionist

West Allis, WI

$15.25 - $20.25/hr

The Receptionist is responsible for greeting guests and answering phones to point customers in the ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Receptionist

West Allis, WI

$15.50 - $20.50/hr

The Receptionist is responsible for greeting guests and answering phones to point customers in the ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Milwaukee Division

Receptionist

Milwaukee, WI · On-site

$15.50 - $20.50/hr

The Receptionist is responsible for greeting guests and answering phones to point customers in the ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Kenosha Toyota

KENOSHA Receptionist

Kenosha, WI · On-site

$15.25 - $20/hr

Kenosha Toyota Receptionist Position At Kenosha Toyota, we have nothing of higher value than our ... We built a brand new, state-of-the-art facility conveniently located in a dealer strip along a ...

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All JobsDealership Receptionist JobsDealership Receptionist Jobs in Racine, WI

Dealership Receptionist information

See Racine, WI salary details

$9

$16

$23

How much do dealership receptionist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for dealership receptionist in Racine, WI is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.70 per hour, depending on experience, location, and employer.

What does a dealership receptionist do?

A dealership receptionist is responsible for greeting customers as they enter the dealership, answering phone calls, and directing inquiries to the appropriate staff members. They manage the front desk, schedule appointments, and handle basic administrative tasks such as filing, data entry, and distributing mail. Their role is crucial in creating a positive first impression for customers and ensuring smooth communication within the dealership.

What are the key skills and qualifications needed to thrive as a dealership receptionist?

To thrive as a Dealership Receptionist, you need strong customer service skills, attention to detail, and basic office administration abilities, typically supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), phone systems, and scheduling software is commonly required. Excellent communication, a friendly demeanor, and multitasking skills help you build positive first impressions and efficiently handle multiple inquiries. These competencies are crucial for ensuring smooth dealership operations and delivering a welcoming experience to customers.

What are some common challenges faced by a dealership receptionist, and how can they be managed effectively?

Dealership receptionists often juggle multiple tasks simultaneously, such as greeting customers, answering phone calls, and coordinating with sales and service staff. A common challenge is managing high-traffic periods while maintaining professionalism and ensuring that each visitor feels attended to. Effectively handling these demands requires strong organizational skills, the ability to prioritize tasks, and clear communication with team members. Most dealerships provide on-the-job training and support from supervisors to help new receptionists adapt and succeed in this fast-paced environment.

What is the difference between Dealership Receptionist vs Service Advisor?

AspectDealership ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; often some automotive knowledge or certification
Work EnvironmentFront desk, customer service area in dealershipsService department, interacting with customers and technicians
Employer & IndustryAutomotive dealerships, retail salesAutomotive service centers, dealerships
Primary RoleGreeting customers, answering calls, administrative tasksExplaining repairs, estimating costs, coordinating service work

While both roles are customer-facing in automotive dealerships, a Dealership Receptionist primarily handles front desk duties and administrative tasks, whereas a Service Advisor focuses on communicating with customers about vehicle repairs and service needs. The roles differ in responsibilities, with Service Advisors requiring more automotive knowledge and interaction related to vehicle maintenance.

How to become a dealership receptionist?

To become a dealership receptionist, candidates typically need a high school diploma or equivalent and strong communication skills. Prior experience in customer service or administrative roles can be beneficial, and familiarity with office software like Microsoft Office is often required. Good organizational skills and a professional appearance are also important for this role.

Is it hard to be a dealership receptionist at a car dealership?

Being a dealership receptionist involves managing customer interactions, answering phones, and handling administrative tasks, which requires good communication skills and organization. The role can be fast-paced and may involve multitasking, but it generally does not require extensive technical knowledge or certifications. Success depends on interpersonal skills and the ability to stay organized in a busy environment.

Which dealership receptionist job pays the most?

Dealership receptionist positions typically have similar pay rates, but those with more experience, advanced customer service skills, or working at luxury or high-volume dealerships tend to earn higher salaries. Some regions or dealerships may also offer additional incentives or bonuses that increase overall compensation.

What cities near Racine, WI are hiring for Dealership Receptionist jobs?

Cities near Racine, WI with the most Dealership Receptionist job openings:

Dealership Receptionist jobs near you
Infographic showing various Dealership Receptionist job openings in Racine, WI as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,747 per year, or $16.7 per hour.

Receptionist

Milwaukee, WI

Serra Toyota
Convention and Trade Show Organizers • 51 - 200 employees
Learn more about Serra Toyotaexternal

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Why Join Serra Toyota?

At Serra Toyota, we're committed to investing in our employees and providing opportunities for long-term success. As our dealership continues to grow and undergo exciting renovations, we're looking for an experienced, customer-focused Service Receptionist to join our team. If you're passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we'd love to meet you.

What We Offer
  • Competitive compensation
  • Full-time schedule: Monday-Friday, 11:00 AM-8:00 PM
  • Career growth and development opportunities
  • Paid Toyota factory training
  • Comprehensive benefits package
  • 401(k) with employer match
  • Paid time off
  • Closed every Sunday
  • Employee vehicle purchase and service discounts
  • Advancement opportunities within Serra Automotive
Responsibilities
  • Answer incoming phone calls professionally and efficiently.
  • Schedule service appointments and assist customers with their service needs.
  • Contact customers using recall and service due call lists.
  • Listen to customer concerns and accurately document appointment information.
  • Review vehicle service history and maintenance schedules.
  • Recommend routine maintenance based on Toyota guidelines.
  • Communicate effectively with the Service, Sales, Parts, and Body Shop departments using Microsoft Teams and dealership systems.
  • Coordinate customer shuttle transportation and rental vehicles.
  • Follow Toyota and dealership service processes and procedures.
  • Complete required Toyota manufacturer training and certification programs.
  • Maintain a clean, organized, and professional reception area.
  • Deliver an outstanding customer experience during every interaction.
Qualifications
  • Previous receptionist, customer service, or appointment coordinator experience preferred.
  • Toyota or automotive dealership experience is a plus.
  • Basic understanding of vehicle maintenance and service recommendations preferred.
  • Excellent customer service and communication skills.
  • Strong computer, phone, and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Dependable, motivated, and team-oriented.
  • Positive attitude with a professional appearance and demeanor.
  • High school diploma or equivalent required.
Benefits
  • Competitive pay
  • Paid Toyota factory training
  • Continuing education and career advancement opportunities
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Holiday bonus pay
  • Employee discounts
  • Closed Sundays
Why Serra Toyota?

Serra Toyota is proud to be part of Serra Automotive, one of the nation's largest privately held automotive retail groups.

  • 63 dealerships
  • 30 automotive brands
  • Operations in 8 states
  • More than 3,600 team members
  • A Top 10 largest privately held automotive retail group in the United States

When you join Serra Toyota, you're joining a company that believes in promoting from within, investing in employee development, and helping team members build rewarding, long-term careers. If you're ready to grow with a company that values its people and its customers, we encourage you to apply today.