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Dealer Support Manager Jobs in Tennessee (NOW HIRING)

Capital One

Dealer Success Manager (Revenue)

Memphis, TN · On-site

Dealer Success Manager (Revenue) Dealer Success Manager (Revenue) As a Dealer Success Manager (DSM ... In this role, you are a problem seeker, looking in all directions for ways to support our customers ...

Capital One

Dealer Success Manager (Revenue)

Memphis, TN · On-site

Dealer Success Manager (Revenue) Dealer Success Manager (Revenue) As a Dealer Success Manager (DSM ... In this role, you are a problem seeker, looking in all directions for ways to support our customers ...

RJV Equipment

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Parts counter sales person for Ditch Witch Dealership

La Vergne, TN · On-site

$25 - $32/hr

Product Support Manager Monday - Friday 7:30am-5:00pm All full-time employees are eligible for ... E Company Description Construction equipment dealership for Ditch Witch and Kubota Construction ...

Socket.dev

Dealer Marketing Consultant

Franklin, TN · On-site

Responsibilities How You'll Make an Impact The Dealer Marketing (Territory Sales) Consultant (DMC ... support and service to existing clients. * Demonstrate complete "project management" over each ...

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Dealer Support Manager information

What is a dealer support manager?

A Dealer Support Manager is a professional who acts as the main point of contact between a company and its network of dealers or distributors. They are responsible for providing guidance, training, and assistance to dealers to ensure smooth operations and strong business relationships. Their role typically involves resolving issues, coordinating communications, and helping dealers meet sales and service targets. Dealer Support Managers also gather feedback from dealers to help improve products, services, and processes. This position is common in industries such as automotive, equipment, and technology.

What are the key skills and qualifications needed to thrive as a dealer support manager?

To thrive as a Dealer Support Manager, you need a solid understanding of sales operations, customer service principles, and product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, inventory management systems, and reporting tools is typically required. Strong interpersonal communication, problem-solving abilities, and leadership skills help you build effective relationships with dealers and motivate your team. These competencies ensure seamless dealer operations, foster loyalty, and drive business growth through excellent support and collaboration.

How does a dealer support manager typically collaborate with sales teams and dealership partners to resolve issues?

A Dealer Support Manager works closely with both internal sales teams and external dealership partners to ensure smooth operations and resolve any challenges that arise. This often involves facilitating communication between dealers and the company, addressing concerns such as inventory shortages, order discrepancies, or technical support needs. Regular meetings, prompt issue escalation, and proactive relationship management are key strategies used to maintain dealer satisfaction and operational efficiency. Collaboration is usually dynamic, requiring the manager to balance responsiveness with strategic problem-solving.

What is the difference between Dealer Support Manager vs Service Advisor?

AspectDealer Support ManagerService Advisor
Primary RoleOversees dealer operations, supports sales and customer service strategiesAssists customers with vehicle repairs, explains services, and schedules appointments
Required CredentialsTypically requires experience in automotive sales or management, certifications varyOften requires automotive service certifications or technical knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing role within the dealership
Industry UsageUsed across automotive dealerships to support sales and operationsCommonly found in service departments to assist customers with repairs

The Dealer Support Manager focuses on supporting dealership operations and sales strategies, while the Service Advisor primarily interacts with customers to facilitate vehicle repairs and services. Both roles require automotive knowledge but serve different functions within the dealership environment.

What cities in Tennessee are hiring for Dealer Support Manager jobs?

Cities in Tennessee with the most Dealer Support Manager job openings:

Infographic showing various Dealer Support Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Specialist Dealer Sales Support

Collierville, TN • On-site

Orgill, Inc.
Wholesale • 1 - 5K employees
Learn more about Orgill, Inc.external

Full-time

Re-posted 16 hours ago

Orgill rating

7.0

Company rating: 7.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

Job description

Work with Dealer Sales Supervisor to assist Business Development Managers, District Managers and Sales Representatives to assist with all sales support duties. Must be able to follow close attention to detail, be able to follow direction, prioritize and multitask on a daily basis.
Duties and Responsibilities:
Dealer Sales, Business Development and District Managers:
Assists in the preparation of reports, analysis, quotes, and any other sales support they require as directed by the North America Sales Support Manager.
General administrative duties: Prepares sales reports for customers, vendors, and District and Business Development Managers on an as needed basis. Prepares and processes monthly and quarterly reports to the customer, vendors, and District and Business Development Managers. Works closely with all departments to insure the accounts run accordingly. Maintain specific dealer account files.
Performs other duties as required and/or assigned.
Knowledge, Skills, and Abilities:
• Good communication and follow-up skills.
• Ability to communicate effectively and efficiently with upper management, internally and externally.
• Ability to accept, prioritize, and complete multiple tasks with minimal supervision.
• Have basic to intermediate understanding of Excel.
• Basic skills of Word, Access and Google.
• Prefer the ability to use AS400/Mainframe, Monarch and Metafile, but will train if needed.
Minimum Job Qualifications:
High school diploma or G.E.D. or equivalent
work experience required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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