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Dealer Support Manager Jobs in Ohio (NOW HIRING)

One Degree Agriculture

OH

Partner with operations, customer service, and leadership to ensure exceptional dealer support * Maintain accurate sales forecasts, pipeline activity, and CRM records * Represent the company at trade ...

Jack Entertainment

Dual Rate Poker Dealer

Cleveland, OH · On-site

... management of floor operations on an ongoing basis. Responsible for the training and equitable ... Leads, coaches and supports table games dealers to ensure legendary customer service. * Ensures ...

Capital One Group

Dealer Success Manager

Columbus, OH · On-site

Dealer Success Manager (DSM)****As a Dealer Success Manager, you operate as a Strategic Consultant ... This support includes providing specialized expertise during initial pitches and compelling closing ...

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Dealer Support Manager information

What is a dealer support manager?

A Dealer Support Manager is a professional who acts as the main point of contact between a company and its network of dealers or distributors. They are responsible for providing guidance, training, and assistance to dealers to ensure smooth operations and strong business relationships. Their role typically involves resolving issues, coordinating communications, and helping dealers meet sales and service targets. Dealer Support Managers also gather feedback from dealers to help improve products, services, and processes. This position is common in industries such as automotive, equipment, and technology.

What are the key skills and qualifications needed to thrive as a dealer support manager?

To thrive as a Dealer Support Manager, you need a solid understanding of sales operations, customer service principles, and product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, inventory management systems, and reporting tools is typically required. Strong interpersonal communication, problem-solving abilities, and leadership skills help you build effective relationships with dealers and motivate your team. These competencies ensure seamless dealer operations, foster loyalty, and drive business growth through excellent support and collaboration.

How does a dealer support manager typically collaborate with sales teams and dealership partners to resolve issues?

A Dealer Support Manager works closely with both internal sales teams and external dealership partners to ensure smooth operations and resolve any challenges that arise. This often involves facilitating communication between dealers and the company, addressing concerns such as inventory shortages, order discrepancies, or technical support needs. Regular meetings, prompt issue escalation, and proactive relationship management are key strategies used to maintain dealer satisfaction and operational efficiency. Collaboration is usually dynamic, requiring the manager to balance responsiveness with strategic problem-solving.

What is the difference between Dealer Support Manager vs Service Advisor?

AspectDealer Support ManagerService Advisor
Primary RoleOversees dealer operations, supports sales and customer service strategiesAssists customers with vehicle repairs, explains services, and schedules appointments
Required CredentialsTypically requires experience in automotive sales or management, certifications varyOften requires automotive service certifications or technical knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing role within the dealership
Industry UsageUsed across automotive dealerships to support sales and operationsCommonly found in service departments to assist customers with repairs

The Dealer Support Manager focuses on supporting dealership operations and sales strategies, while the Service Advisor primarily interacts with customers to facilitate vehicle repairs and services. Both roles require automotive knowledge but serve different functions within the dealership environment.

What cities in Ohio are hiring for Dealer Support Manager jobs?

Cities in Ohio with the most Dealer Support Manager job openings:

Infographic showing various Dealer Support Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Regional Sales Manager - Dealer Channel - Animal Nutrition

OH

One Degree Agriculture
Professional, Scientific, and Technical Services • 1 - 10 employees
Learn more about One Degree Agricultureexternal

Full-time

Re-posted 5 days ago

Job description

Our client is seeking a Wholesale Account Manager to drive growth of its bagged animal feed business through independent feed stores, farm stores, agricultural retailers, and wholesale dealer partners throughout Ohio and Pennsylvania.

This is a true business development ("hunter") role. While you'll manage existing dealer relationships, your primary responsibility is identifying, developing, and growing new wholesale accounts that increase market share across a full portfolio of livestock feed products.

The ideal candidate has a proven track record selling bagged animal feed through dealer or retail feed store channels and enjoys building long-term partnerships while consistently delivering measurable sales growth.

 

Key Responsibilities

  • Develop and execute a territory growth strategy focused on expanding the wholesale dealer network
  • Prospect, qualify, and secure new feed dealer partnerships throughout Ohio and Pennsylvania
  • Grow sales within existing dealer accounts through product expansion, promotions, and strategic business planning
  • Conduct regular in-person dealer visits to strengthen relationships and uncover new business opportunities
  • Train dealer personnel on products, merchandising, and sales strategies
  • Partner with operations, customer service, and leadership to ensure exceptional dealer support
  • Maintain accurate sales forecasts, pipeline activity, and CRM records
  • Represent the company at trade shows, dealer events, and industry meetings


Required Qualifications

  • Minimum 5 years of wholesale sales experience selling bagged animal feed through dealer or retail feed store channels
  • Demonstrated success developing new dealer relationships and growing existing wholesale accounts
  • Experience managing a multi-state sales territory
  • Strong prospecting, negotiation, and relationship-building skills
  • Excellent communication and presentation abilities
  • Willingness to travel approximately 25%

 

Preferred Qualifications

  • Experience across multiple livestock species, including beef, dairy, swine, poultry, sheep, goats, etc.
  • Understanding of agricultural retail, feed distribution, and dealer sales strategies
  • Bachelor's degree in Agriculture, Animal Science, Business, or a related field is preferred but not required