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Dealer Support Manager Jobs in Kansas (NOW HIRING)

Garmin Ltd.

Business Analyst OM Support

Olathe, KS · On-site

Bachelor's Degree OR an equivalent combination of education and relevant experience in a substantially similar role or in Garmin Dealer Support * Demonstrates an ability to prioritize and manage ...

Boot Hill Casino and Resort

Dealer

Dodge City, KS · On-site

We are committed to creating extraordinary experiences, taking pride in our work, and supporting ... Manage customer transactions for buy-ins and pay-offs. * Verify fills and credits to the game.

Kansas Crossing Casino LC

Games Dealer

Pittsburg, KS · On-site

... support, actively promote and demonstrate superior customer service in accordance with department ... Perform other duties as may be assigned by department and/or company management.   WORKING ...

Kansas Crossing Casino LC

Games Dealer

Pittsburg, KS · On-site

... support, actively promote and demonstrate superior customer service in accordance with department ... Perform other duties as may be assigned by department and/or company management.   WORKING ...

Kansas Crossing Casino LC

Games Dealer

Pittsburg, KS · On-site

... support, actively promote and demonstrate superior customer service in accordance with department ... Perform other duties as may be assigned by department and/or company management.   WORKING ...

Kansas Crossing Casino LC

Games Dealer

Pittsburg, KS · On-site

... support, actively promote and demonstrate superior customer service in accordance with department ... Perform other duties as may be assigned by department and/or company management.   WORKING ...

Don Hattan

Senior IT Support Technician

Park City, KS

$21 - $28.75/hr

Manage user accounts, system access, and workstation deployments. * Support dealership applications, business software, and Microsoft 365 services. * Troubleshoot network connectivity, hardware ...

Geis Dealer Group

Parts Delivery Driver

Kansas City, KS · On-site

$15 - $19/hr

Parts Manager Job Overview: The Parts Delivery Driver is responsible for ensuring the accurate and ... The driver also plays a critical role in maintaining the dealership's reputation for reliability ...

Cetera Investors

Sales Support Associate

Kansas City, KS · On-site

$16.50 - $21.25/hr

Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice ...

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Dealer Support Manager information

What is a dealer support manager?

A Dealer Support Manager is a professional who acts as the main point of contact between a company and its network of dealers or distributors. They are responsible for providing guidance, training, and assistance to dealers to ensure smooth operations and strong business relationships. Their role typically involves resolving issues, coordinating communications, and helping dealers meet sales and service targets. Dealer Support Managers also gather feedback from dealers to help improve products, services, and processes. This position is common in industries such as automotive, equipment, and technology.

What are the key skills and qualifications needed to thrive as a dealer support manager?

To thrive as a Dealer Support Manager, you need a solid understanding of sales operations, customer service principles, and product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, inventory management systems, and reporting tools is typically required. Strong interpersonal communication, problem-solving abilities, and leadership skills help you build effective relationships with dealers and motivate your team. These competencies ensure seamless dealer operations, foster loyalty, and drive business growth through excellent support and collaboration.

How does a dealer support manager typically collaborate with sales teams and dealership partners to resolve issues?

A Dealer Support Manager works closely with both internal sales teams and external dealership partners to ensure smooth operations and resolve any challenges that arise. This often involves facilitating communication between dealers and the company, addressing concerns such as inventory shortages, order discrepancies, or technical support needs. Regular meetings, prompt issue escalation, and proactive relationship management are key strategies used to maintain dealer satisfaction and operational efficiency. Collaboration is usually dynamic, requiring the manager to balance responsiveness with strategic problem-solving.

What is the difference between Dealer Support Manager vs Service Advisor?

AspectDealer Support ManagerService Advisor
Primary RoleOversees dealer operations, supports sales and customer service strategiesAssists customers with vehicle repairs, explains services, and schedules appointments
Required CredentialsTypically requires experience in automotive sales or management, certifications varyOften requires automotive service certifications or technical knowledge
Work EnvironmentOffice-based, dealership management settingService department, customer-facing role within the dealership
Industry UsageUsed across automotive dealerships to support sales and operationsCommonly found in service departments to assist customers with repairs

The Dealer Support Manager focuses on supporting dealership operations and sales strategies, while the Service Advisor primarily interacts with customers to facilitate vehicle repairs and services. Both roles require automotive knowledge but serve different functions within the dealership environment.

What cities in Kansas are hiring for Dealer Support Manager jobs?

Cities in Kansas with the most Dealer Support Manager job openings:

Infographic showing various Dealer Support Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Business Analyst OM Support

Olathe, KS • On-site

Garmin International, Inc.
Electronics and Appliance Stores • 10K+ employees
Learn more about Garmin International, Inc.external

Full-time

Posted 28 days ago

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Overview
We are seeking a full-time Business Analyst OM Support at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for being instrumental in the execution of new features and driving onboarding solutions, for all order management applications globally. The position is accountable for gathering, documenting, and communicating user requirements for projects of all sizes and complexity. This role also exhibits strong analytical and problem-solving skills that are necessary to succeed in this position, along with possessing excellent research and presentation skills whilst demonstrating proficient use and knowledge of established standards and procedures.
Essential Functions
  • Serves as functional subject matter expert for application/technology solutions and related business processes
  • Collaborates with global team members to understand & document business processes
  • Documents requirements of each project
  • Works closely with business teams, global region experts and IT teams to understand, coordinate and test new systems, new system functionality, and new processes
  • Documents/coordinates documentation of test cases
  • Organizes setups requirements with global region experts and maintains/completes some base Oracle setups
  • Prepares training documentation, and trains global team members on new systems or process functionality
  • Understands discrepancies & gaps in process requirements
  • Holds business team associates & region experts accountable for deliverables
  • Contributes to technical research on new technologies
  • Communicates technical-related product issues
  • Drives continuous improvement to maximize quality and service, whilst reducing costs
  • Recommends infrastructure modifications as needed
  • Makes sure we adhere to local laws, customs and cultures
  • Develops and maintains stakeholder business relationships
  • Provides monthly report to line Manager on successes and areas needing improvements
  • Professionally approaches situations in which conflict is present
  • Ability for domestic and international travel as needed (15% of the time or greater)
  • Must possess a willingness to be flexibile for short notice or extended travel plans
  • Must be willing and flexible to adjust hours to support international time zones

Basic Qualifications
  • Bachelor's Degree OR an equivalent combination of education and relevant experience in a substantially similar role or in Garmin Dealer Support
  • Demonstrates an ability to prioritize and manage multiple projects in a fast-paced and changing environment
  • Must be team-oriented, possess a positive attitude and work well with others in a global setting
  • Demonstrated strong and effective verbal, written and interpersonal communication skills
  • Superior organizational and analytical skills with keen attention to detail and quality
  • Proficient computer skills in Microsoft Word, Excel & PowerPoint

Desired Qualifications
  • Garmin experience across multiple departments or roles
  • Experience with effectively managing internationally distributed teams
  • Additional Language
  • Proficient in Jira
  • Previous Oracle experience
  • Garmin product knowledge
  • Previous training experience

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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