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Dealer Support Analyst Jobs in Decatur, GA (NOW HIRING)

Protomiq

Financial Analyst

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... Develop, maintain, and enhance financial models to support budgeting, forecasting, and long-range ...

Protomiq LLC

Financial Analyst

Atlanta, GA · On-site

Thousands of dealerships across North America rely on Protomiq's solutions to engage customers ... Develop, maintain, and enhance financial models to support budgeting, forecasting, and long-range ...

Yamaha

Advertising Manager

Kennesaw, GA · On-site

... analysis, and forecast revisions. * Disseminate national advertising direction across regional ... Lead the creation of POP, sales literature, catalogs, and dealer support materials, including the ...

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All JobsDealer Support Analyst JobsDealer Support Analyst Jobs in Decatur, GA

Dealer Support Analyst information

See Decatur, GA salary details

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How much do dealer support analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for dealer support analyst in Decatur, GA is $30.63, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $36.83 per hour, depending on experience, location, and employer.

What is a dealer support analyst?

A Dealer Support Analyst is a professional who provides technical and operational assistance to dealerships, often within industries like automotive, agriculture, or heavy equipment. Their primary role is to resolve issues related to software systems, product information, and business processes to help dealers operate efficiently. They act as a liaison between the dealership and the manufacturer or service provider to ensure smooth communication and problem resolution. Typical tasks include troubleshooting system errors, training dealership staff, and offering guidance on best practices. Strong analytical skills and customer service abilities are essential for this role.

How does a dealer support analyst typically collaborate with other departments to resolve dealer issues?

A Dealer Support Analyst regularly works cross-functionally with departments such as IT, Sales, and Operations to address and resolve dealer concerns efficiently. This collaboration often involves investigating technical problems, clarifying product or process details, and escalating complex issues to subject matter experts. Effective communication and coordination are key, as the Analyst acts as the primary liaison between dealers and internal teams, ensuring that solutions are aligned with both dealer needs and company policy. By fostering strong interdepartmental relationships, Dealer Support Analysts help streamline issue resolution and enhance overall dealer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer support analyst, and why are they important?

To thrive as a Dealer Support Analyst, you generally need strong analytical skills, attention to detail, and a background in business or finance, often supported by a relevant degree. Familiarity with CRM systems, dealer management software, and proficiency in Excel or other data analysis tools is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills for building effective relationships with dealers. These skills and qualities are crucial for accurately resolving dealer issues, optimizing processes, and ensuring dealer satisfaction in a competitive environment.

Financial Analyst

Atlanta, GA • On-site

Protomiq
See more jobs at Protomiqexternal

Full-time

Posted 14 days ago

Job description

Description:

About Protomiq

At Protomiq, we believe that the auto dealerships that win are the ones that create better experiences for their customers. That's why we build technology that helps dealers connect with shoppers, turn interest into action, and drive measurable business results. Thousands of dealerships across North America rely on Protomiq's solutions to engage customers, improve performance, and stay competitive in a rapidly evolving market.

From independent dealerships to some of the largest dealer groups and automotive brands in the industry, Protomiq is trusted by dealerships focused on what comes next. If you're excited by innovation, customer impact, and the opportunity to help shape the future of automotive retail, you'll fit right in.


Working at Protomiq

At Protomiq, your work matters. We're a team of builders, problem-solvers, and innovators who are passionate about helping our customers succeed. Here, you'll be empowered to move quickly, embrace new ideas, and make a visible impact on the business. We offer competitive compensation, comprehensive benefits, professional development opportunities, and a culture built on collaboration, accountability, and growth.


Position Summary  

Protomiq is looking for a Financial Analyst to join our Finance team in Atlanta, GA. This is a mid-level role for an analyst with 3–5 years of progressive financial analysis experience who is ready to take on greater ownership of financial modeling, forecasting, and business partnering responsibilities. The Financial Analyst will work closely with department leaders and senior finance staff to deliver accurate, timely, and insightful financial analysis that supports strategic decision-making across the organization.


Key Responsibilities  

  • Develop, maintain, and enhance financial models to support budgeting, forecasting, and long-range planning.
  • Prepare monthly, quarterly, and annual financial reports, including variance analysis comparing actual results to budget and forecast.
  • Partner with department and business unit leaders to provide financial insights that inform operational and strategic decisions.
  • Lead the preparation of the annual budget and periodic forecast updates for assigned business units or cost centers.
  • Analyze key business drivers, trends, and performance metrics, and present findings to management in a clear, actionable format.
  • Support month-end and quarter-end close processes, including account reconciliations and journal entry review as needed.
  • Build and maintain dashboards and reporting tools to track KPIs and improve visibility into business performance.
  • Identify opportunities to improve financial processes, reporting efficiency, and data accuracy.
  • Assist with ad hoc financial analysis, including business case development, ROI analysis, and special projects.
  • Ensure compliance with internal controls, accounting policies, and relevant regulatory requirements.
Requirements:
  • Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
  • 3–5 years of experience in financial analysis, FP&A, corporate finance, or a related area.
  • Advanced proficiency in Microsoft Excel (complex formulas, pivot tables, financial modeling).
  • Hands-on experience with ERP and financial planning systems (e.g., NetSuite, SAP, Oracle, Workday Adaptive Planning, Anaplan) preferred.
  • Strong analytical and quantitative skills, with the ability to translate complex data into clear, actionable recommendations.
  • Solid understanding of financial statements, GAAP, and core accounting principles.
  • Excellent written and verbal communication skills, with experience presenting to non-finance stakeholders.
  • Strong organizational skills and the ability to manage multiple deadlines in a fast-paced environment.
  • High attention to detail and commitment to data accuracy and integrity.
  • CPA, CFA, or progress toward these credentials, or an MBA, is a plus but not required.