We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Managing merchandising, sales and customer service activities, you'll ensure that every department ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Managing merchandising, sales and customer service activities, you'll ensure that every department ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Managing merchandising, sales and customer service activities, you'll ensure that every department ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Managing merchandising, sales and customer service activities, you'll ensure that every department ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Managing merchandising, sales and customer service activities, you'll ensure that every department ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... Managing merchandising, sales and customer service activities, you'll ensure that every department ...
... dealer-owned equipment on an efficient basis. Resolves customer issues to their satisfaction on a ... Work within budgets and approvals provided by the Service Manager. * Maintain a high level of ...
... dealer-owned equipment on an efficient basis. Resolves customer issues to their satisfaction on a ... Work within budgets and approvals provided by the Service Manager. * Maintain a high level of ...
The Job The Dealer Development Manager is responsible to increase LGM's product penetration (sales ... Provide the best service experience to every existing, and potential client. * In partnership with ...
The Job The Dealer Development Manager is responsible to increase LGM's product penetration (sales ... Provide the best service experience to every existing, and potential client. * In partnership with ...
At least 2 years of experience as a Service Advisor in the automotive industry * Strong ... Proficiency in using dealership management software and other relevant tools Why Join Our Team? As ...
At least 2 years of experience as a Service Advisor in the automotive industry * Strong ... Proficiency in using dealership management software and other relevant tools Why Join Our Team? As ...
Planning and conducting regular dealership visits to build strong, long-lasting business ... Delivering outstanding after-sales service, responding promptly to partner needs, and collaborating ...
Planning and conducting regular dealership visits to build strong, long-lasting business ... Delivering outstanding after-sales service, responding promptly to partner needs, and collaborating ...
Planning and conducting regular dealership visits to build strong, long-lasting business ... Delivering outstanding after-sales service, responding promptly to partner needs, and collaborating ...
Planning and conducting regular dealership visits to build strong, long-lasting business ... Delivering outstanding after-sales service, responding promptly to partner needs, and collaborating ...
Service Network Support Manager
Levis, QC · Hybrid
CA$100K - CA$130K/yr
... Service Network Support Manager to champion customer satisfaction and profitability across our ... Experience in a multi-site, dealer environment * Bilingual abilities (especially Spanish or French ...
Service Network Support Manager
Levis, QC · Hybrid
CA$100K - CA$130K/yr
... Service Network Support Manager to champion customer satisfaction and profitability across our ... Experience in a multi-site, dealer environment * Bilingual abilities (especially Spanish or French ...
Contributes to the profitable growth of the Prime and Scotia Dealer Advantage portfolios ... services, systems, processes and skills as per Scotiabank and Automotive Finance requirements.
Contributes to the profitable growth of the Prime and Scotia Dealer Advantage portfolios ... services, systems, processes and skills as per Scotiabank and Automotive Finance requirements.
... project management skills * Proven ability to balance the competing needs of a defined dealer ... and service revenue * Excellent presentation/communication skills * Experience with Microsoft ...
... project management skills * Proven ability to balance the competing needs of a defined dealer ... and service revenue * Excellent presentation/communication skills * Experience with Microsoft ...
Field Service Supervisor
Sainte-catherine, QC · On-site
CA$35/hr
... dealing with customers. * Maintain up to date confined space supervisor and emergency response * supervisor certifications * Manage large scale field service and emergency response projects when ...
Field Service Supervisor
Sainte-catherine, QC · On-site
CA$35/hr
... dealing with customers. * Maintain up to date confined space supervisor and emergency response * supervisor certifications * Manage large scale field service and emergency response projects when ...
Field Service Supervisor
Sainte-catherine, QC · On-site
CA$35/hr
... dealing with customers. * Maintain up to date confined space supervisor and emergency response * supervisor certifications * Manage large scale field service and emergency response projects when ...
Field Service Supervisor
Sainte-catherine, QC · On-site
CA$35/hr
... dealing with customers. * Maintain up to date confined space supervisor and emergency response * supervisor certifications * Manage large scale field service and emergency response projects when ...
Managing time effectively within a high volume and fast paced work environment. * Dealing with ... Customer service focus and skills * Work experience in contact center is necessary. * Ability to ...
Managing time effectively within a high volume and fast paced work environment. * Dealing with ... Customer service focus and skills * Work experience in contact center is necessary. * Ability to ...
The Role In the Sr. Professional Services Project Management role, you will oversee project ... Experience dealing with highly technical and complex projects. * Project and business leadership.
The Role In the Sr. Professional Services Project Management role, you will oversee project ... Experience dealing with highly technical and complex projects. * Project and business leadership.
... services, front desk, housekeeping, or related professional area. OR 2-year degree from an ... Takes proactive approaches when dealing with employee concerns. Extends professionalism and ...
... services, front desk, housekeeping, or related professional area. OR 2-year degree from an ... Takes proactive approaches when dealing with employee concerns. Extends professionalism and ...
Ensure compliance with dealership policies and manufacturer programs * Work closely with Finance ... you and your family on parts, service, and vehicles New Car Sales Manager Qualifications
Ensure compliance with dealership policies and manufacturer programs * Work closely with Finance ... you and your family on parts, service, and vehicles New Car Sales Manager Qualifications
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... This person will be responsible for managing the assigned category portfolio to support sales ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... This person will be responsible for managing the assigned category portfolio to support sales ...
Professionalism : You take pride in the quality of service you provide and understand the ... Must be eligible for registration as a Dealing Representative (Exempt Market Dealer). Ready to take ...
Quick apply
Professionalism : You take pride in the quality of service you provide and understand the ... Must be eligible for registration as a Dealing Representative (Exempt Market Dealer). Ready to take ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... This person will be responsible for managing the assigned category portfolio to support sales ...
We operate or service corporate and affiliated dealer stores. With a distinctive product and ... This person will be responsible for managing the assigned category portfolio to support sales ...
Dealer Service Manager information
What is the difference between Dealer Service Manager vs Service Advisor?
| Aspect | Dealer Service Manager | Service Advisor |
|---|---|---|
| Primary Role | Oversees service department operations, manages staff, and ensures customer satisfaction | Acts as the main point of contact for customers, explaining repairs and services needed |
| Required Credentials | Experience in automotive service, management skills, possibly certifications like ASE | Automotive knowledge, good communication skills, often ASE certification preferred |
| Work Environment | Service department management, administrative tasks, team leadership | Customer-facing, sales-oriented, diagnostic discussions |
| Industry Usage | Commonly found in dealerships, automotive service centers | Found in dealerships, repair shops, and service centers |
The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.
What job categories do people searching Dealer Service Manager jobs in Quebec look for?
The top searched job categories for Dealer Service Manager jobs in Quebec are:
Full-time
Re-posted 23 days ago
Job description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become a pillar of excellence at Rona by leading a team dedicated to providing exceptional customer service. Managing merchandising, sales and customer service activities, you'll ensure that every department, from gardening to plumbing, meets our customers' needs while seizing sales opportunities. Your leadership skills will enable you to develop and motivate your team, while guaranteeing a superior customer experience.
Your role:- Lead a team of associates to ensure customers receive exceptional service
- Manage all inventory, merchandising, sales and customer service activities in departments such as Lawn and Garden, Electrical, Plumbing, Hardware, Tools, and Pro
- Ensure the execution and coordination of sales requiring installation, personalization and/or any professional services
- Ensure associates generate and pursue a variety of qualified leads
- Interview, select, develop and provide direct leadership over a team that support product categories in assigned area
- Identify any barriers to superior service and communicate those barriers as well as the solutions in a timely manner
- Develop professional business relationships
- Other related tasks to ensure the store runs smoothly
- 3 years of experience leading associates in a retail environment
- 1 years of experience performing manager-on-duty responsibilities
- Knowledge of interior/exterior product categories (e.g., lawn and garden, carpentry, building materials, plumbing)
- Experience working in a fast-paced, cross-functional work environment
- Strong working knowledge of Microsoft Office Suite
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.