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Dealer Service Manager Jobs in Hawaii (NOW HIRING)

Inter Pacific Motors Inc

ADVISOR

Hilo, HI · On-site

$17 - $25/hr

... or service environment - ⭐ Familiarity with dealership management software or scheduling systems - ⭐ Experience in a multi-tasking, high-volume customer service setting such as retail ...

Inter Pacific Motors Inc

ADVISOR

Hilo, HI · On-site

$17 - $25/hr

... or service environment - ⭐ Familiarity with dealership management software or scheduling systems - ⭐ Experience in a multi-tasking, high-volume customer service setting such as retail ...

Jim Falk Automotive Group

Receptionist

Kahului, HI · On-site

$18/hr

... service and representing the dealership as the first point of contact for all guests and customers. This individual will be responsible for managing incoming phone calls, greeting and assisting ...

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Showing results 21-40

All JobsDealer Service JobsDealer Service Manager JobsDealer Service Manager Jobs in Hawaii

Dealer Service Manager information

See Hawaii salary details

$34.3K

$72.7K

$123.1K

How much do dealer service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dealer service manager in Hawaii is $72,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $83,600.00 per year, depending on experience, location, and employer.

What is the difference between Dealer Service Manager vs Service Advisor?

AspectDealer Service ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explaining repairs and services needed
Required CredentialsExperience in automotive service, management skills, possibly certifications like ASEAutomotive knowledge, good communication skills, often ASE certification preferred
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, sales-oriented, diagnostic discussions
Industry UsageCommonly found in dealerships, automotive service centersFound in dealerships, repair shops, and service centers

The Dealer Service Manager focuses on managing the entire service department, including staff and operations, while the Service Advisor primarily interacts with customers to explain repairs and recommend services. Both roles require automotive knowledge and customer service skills, but their responsibilities differ significantly within the dealership environment.

What are popular job titles related to Dealer Service Manager jobs in Hawaii?

For Dealer Service Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Dealer Service Manager jobs in Hawaii look for?

The top searched job categories for Dealer Service Manager jobs in Hawaii are:

Dealer Service Manager jobs near you
Infographic showing various Dealer Service Manager job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,697 per year, or $35 per hour.

Guest Services Associate

TONY HAWAII AUTOMOTIVE GROUP LLC

Waipahu, HI • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Summary:
The Guest Center Associate serves as the primary telephone support for our sales, service, parts, and body shop departments. This role supports the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long-term relationships with our associates & guests & make a positive difference in our community.”

Essential Job Responsibilities:

Inbound and Outbound Calls

  • Answer all incoming calls to the Guest Center across all departments.
  • Make outbound calls to invite guests to the dealership and follow up on recalls.
  • Contact owners who have missed their first service or same-day no-shows to reschedule appointments.
  • Provide updates on special-order parts, appointment reminders, and recall campaigns.

Customer Service

  • Deliver an outstanding guest experience on every call.
  • Conduct CSI follow-up calls to ensure customer satisfaction.
  • Work closely with the service manager and service drive personnel to identify and communicate service opportunities.

Training and Development

  • Participate in Tony Group activities, including product knowledge sessions and informational trainings.

Additional Responsibilities

  • Adhere to Tony Group Standards:
    • SMILE: Be positive and respectful to everyone.
    • GREET: Acknowledge all guests within five feet.
    • HELP: Assist every guest or direct them to someone who can.
    • THANK: Always thank the guest.
    • GOLD: Go for Gold in appearance and service every day.

Required Skills & Abilities:

  • Strong verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong telephone etiquette.

Education & Experience:

  • High school diploma or equivalent.
  • 6–12 months of related customer service experience, preferably in a call center, retail, or automotive service environment.
  • Experience handling inbound and outbound calls.

Physical Requirements:

  • Regularly required to sit, use hands to finger, handle, or feel, and talk or hear.
  • Occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required include close and distance vision.

Compensation:

  • Pay: From $18.00 per hour
  • Expected Hours: 40 per week

Benefits:

  • 401(k) with matching
  • Dental, vision, and health insurance
  • Life insurance
  • Paid time off
  • Employee discounts
  • Referral program

Inclusivity Statement:
People with a criminal record are encouraged to apply.

Apply