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Dealer Performance Manager Jobs in Calgary, AB (NOW HIRING)

Finning

Site Performance Manager

Calgary, AB · On-site

The Site Performance Manager is responsible for helping customers achieve lower total cost of ... Develop, prioritize and implement strategies to address customer needs as well as ensuring dealer ...

Optiom

Territory Manager - Calgary, AB

Calgary, AB

CA$60K/yr

... dealer relationships that deliver lasting results, and reporting directly on territory performance ... Familiarity with CRM tools and pipeline management to ensure efficient tracking and execution of ...

Bosch Truck Group Inc.

Service Manager

Calgary, AB · On-site

We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership. The Service ... They are responsible for leading technician development through performance evaluations, coaching ...

Bosch Truck Group Inc.

Service Manager

Calgary, AB · On-site

We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership. The Service ... They are responsible for leading technician development through performance evaluations, coaching ...

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All JobsDealer Performance JobsDealer Performance Manager JobsDealer Performance Manager Jobs in Calgary, AB

Dealer Performance Manager information

What are the key skills and qualifications needed to thrive as a dealer performance manager?

To excel as a Dealer Performance Manager, you typically need a background in business, sales management, or automotive operations, often supported by a relevant bachelor’s degree. Familiarity with CRM systems, dealership management software, and performance analytics tools is crucial. Strong relationship-building, negotiation, and problem-solving skills help you effectively partner with dealers and drive improvement. These competencies ensure you can analyze performance data, implement effective strategies, and foster partnerships that lead to increased sales and customer satisfaction.

What are some common challenges faced by dealer performance managers, and how can they effectively address them?

Dealer Performance Managers often encounter challenges such as aligning dealer goals with company objectives, addressing performance gaps, and fostering improvement across diverse dealer networks. To effectively address these challenges, they need strong communication and analytical skills to assess performance data, provide actionable feedback, and build trusting relationships with dealers. Regular site visits, collaborative goal-setting, and tailored training programs are key strategies for supporting dealers and driving consistent performance improvements.

What is the difference between Dealer Performance Manager vs Sales Manager?

AspectDealer Performance ManagerSales Manager
Primary FocusOptimizing dealer operations, performance metrics, and dealer relationshipsManaging sales teams, driving sales targets, and customer acquisition
Required CredentialsExperience in automotive or dealership operations, relevant certificationsSales experience, leadership skills, often sales certifications
Work EnvironmentDealerships, corporate offices, dealer networksDealerships, sales floors, corporate offices
Industry UsageCommonly used in automotive, heavy equipment, and retail dealershipsWidely used across various retail and automotive sales sectors

The Dealer Performance Manager focuses on improving dealer operations and performance, while the Sales Manager concentrates on leading sales teams and achieving sales targets. Both roles require industry-specific experience but differ in their core responsibilities and focus areas.

What is a dealer performance manager?

Dealer Performance Managers are professionals who work with automotive dealerships to help improve their sales, operations, customer satisfaction, and profitability. They analyze dealership performance metrics, identify growth opportunities, and implement best practices to boost overall efficiency. Dealer Performance Managers also provide training, coaching, and ongoing support to dealership teams to ensure they meet manufacturer standards and business goals.
What are popular job titles related to Dealer Performance Manager jobs in Calgary, AB? For Dealer Performance Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Dealer Performance Manager jobs in Calgary, AB look for? The top searched job categories for Dealer Performance Manager jobs in Calgary, AB are:
Dealer Performance Manager jobs near you
Infographic showing various Dealer Performance Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Site Performance Manager

Finning

Calgary, AB • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company:Finning CanadaNumber of Openings:4Worker Type:PermanentPosition Overview:The Site Performance Manager is responsible for helping customers achieve lower total cost of ownership and increasing the physical availability of key critical fleets.
You will work closely with the customer as well as our Internal Finning teams to drive results.
Driven by a focused vision of customer satisfaction, mine site productivity, lowest cost per tonne, this position is responsible for customer and Finning (shared) metric success.
With a focus on improving the performance of Caterpillar Mining Products, you will work in partnership with the CAT Physical Availability Manager.
If this sounds like you please apply today!
This will be a 7 x 7 or 14 x 14 shift (open to discussion)
We are looking for someone to support Fort Hills, Albian, Basemine and AuroraJob Description:With a developed, implemented and managed strategic Mining Account Plan, the job functions are in 4 key areas; Equipment Performance, Relationships, Enterprise, and Leadership.

Equipment Performance

  • Partner with Caterpillar to bring Finning, CAT and customer together to improve or sustain specific equipment performance KPI's, i.e. Physical Availability, mechanical availability and productive performance.
  • Responsible for leading site performance improvements based on data trends.
  • Responsible for aligning Finning and Customer metrics including coordination of Product Problem Resolution at the mine site.
  • This position acts as a consultant to customer operations and maintenance managers, advising strategic direction for proper equipment selection, product problem management and equipment management activities.

Relationships

  • Establish and maintain high-level relationships with business decision makers and key influencers. Develop, implement and manage a relationship strategy for all functional areas.

Enterprise

  • Manage site performance including physical availability metrics. Identify trends and potential issues, draw on internal support to identify root cause and implement corrective action.
  • This position is jointly responsible for account recovery strategy and Performance Improvement strategy plan execution with Commercial Managers.
  • Develop, prioritize and implement strategies to address customer needs as well as ensuring dealer support practices align with recovery strategy.

Leadership

  • Lead Finning activities through assigned reporting structure.
  • Review and provide input to operation controls and business practices / procedures to ensure Finning risk and exposure are measured and managed.
  • Understands the internal and external customer demands and act on that information.

Education & Experience

  • Requires five to ten years of mining and/or oilsands industry experience with expertise in mobile equipment maintenance management and process.
  • Maintenance Execution, Planning & Scheduling, Continuous Improvement and Reliability Centered Maintenance experience.
  • Thorough knowledge of company products, mining product applications, mining equipment management, and product problem management.
  • Broad company knowledge and a strong understanding of Finning operations, and field experience are also required.
  • Red Seal Certification in relevant trade or Mechanical Engineer degree.
  • Minimum of five to nine years of progressively responsible job-related leadership experience.
  • Excellent interpersonal skills required to deal with sensitive issues, develop others, and persuade others inside and outside the business unit and Finning to take specific actions.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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