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Dcf Case Manager Jobs in Massachusetts (NOW HIRING)

HELIX HUMAN SERVICES INC

Case Manager

Springfield, MA · On-site

$50K - $70K/hr

Case Manager Provide intensive case management to children and youth referred by the Department of Children and Families (DCF) to the Comprehensive Foster care program (CFC), with the goal of ...

Helix-Human-Services,-Inc

$50 - $70/hr

... DCF) to the Comprehensive Foster care program (CFC), with the goal of long-term stability and permanency. Case Manager is responsible for providing intensive case management supports to children and ...

Kennedy-Donovan Center

Case Manager

New Bedford, MA · On-site

$25 - $27.50/hr

Case Manager $25 - $27.50 / hour Flexible Schedule Work-Life Balance Make a Difference with KDC The ... Collaborate with internal teams, DCF, EEC, external agencies, and community providers to coordinate ...

Casa Esperanza

Case Manager

Boston, MA · On-site

$25 - $26/hr

About the role The Case Manager provides comprehensive case management and care coordination ... Manage DCF-related responsibilities, including communication, reunification planning, toxicology ...

Steppingstone, Inc.

Case Manager

New Bedford, MA · On-site

$22.20 - $23.09/hr

The Case Manager will perform, but is not limited to, the following duties: administration of ... Families (DCF), human services providers, medical and primary care, clinical mental/behavioral ...

Steppingstone Inc

Case Manager

New Bedford, MA · On-site

$22.20 - $23.09/hr

The Case Manager will perform, but is not limited to, the following duties: administration of ... Families (DCF), human services providers, medical and primary care, clinical mental/behavioral ...

Steppingstone, Inc.

Case Manager

New Bedford, MA · On-site

$22.20 - $23.09/hr

The Case Manager will perform, but is not limited to, the following duties: administration of ... Families (DCF), human services providers, medical and primary care, clinical mental/behavioral ...

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All JobsDcf Case JobsDcf Case Manager JobsDcf Case Manager Jobs in Massachusetts

Dcf Case Manager information

See Massachusetts salary details

$15

$27

$46

How much do dcf case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dcf case manager in Massachusetts is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $29.42 per hour, depending on experience, location, and employer.

What is a DCF case manager?

DCF Case Managers are professionals who work with the Department of Children and Families (DCF) to ensure the safety, well-being, and stability of children and families involved in the child welfare system. They assess family situations, develop case plans, coordinate services, and monitor progress toward goals such as family reunification or permanent placement. DCF Case Managers also advocate for children’s best interests in court and collaborate with other agencies, service providers, and community resources. Their work is crucial in helping families navigate challenges and achieve lasting positive outcomes.

What are the key skills and qualifications needed to thrive as a DCF case manager?

To thrive as a DCF Case Manager, you need a bachelor's degree in social work or a related field, strong assessment skills, and knowledge of child welfare laws and procedures. Familiarity with case management software, state reporting systems, and relevant certifications like the Child Welfare Certification are typically required. Exceptional communication, empathy, and organizational skills help in building trust with clients and managing complex caseloads. These abilities are crucial to ensure the safety, well-being, and effective support of children and families under the Department of Children and Families' care.

What are some common challenges DCF case managers face when managing their caseloads?

DCF Case Managers often handle high caseloads, which can make time management and prioritization challenging. Balancing the needs of children and families with administrative responsibilities, such as documentation and court reports, requires strong organizational skills. Additionally, working with families in crisis can be emotionally demanding, so resilience and ongoing self-care are essential. Collaboration with other professionals, such as therapists, educators, and law enforcement, is frequent and requires effective communication.

Are DCF case manager careers stressful?

DCF case managers often work in high-pressure environments due to the sensitive nature of child welfare cases, which can lead to stress. The job requires strong organizational skills, emotional resilience, and the ability to handle complex, sometimes urgent situations regularly.

How to become a Dcf case manager?

To become a DCF case manager, candidates typically need a bachelor's degree in social work, psychology, or a related field, along with relevant experience in social services or child welfare. Certification or licensing may be required depending on the state, and strong communication, organizational, and crisis management skills are essential for the role.

What cities in Massachusetts are hiring for Dcf Case Manager jobs?

Cities in Massachusetts with the most Dcf Case Manager job openings:

Dcf Case Manager jobs near you
Infographic showing various Dcf Case Manager job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $56,238 per year, or $27 per hour.

Case Manager

HELIX HUMAN SERVICES INC

Springfield, MA • On-site

$50K - $70K/hr

Full-time

Posted 13 days ago

Job description

Case Manager

Provide intensive case management to children and youth referred by the Department of Children and Families (DCF) to the Comprehensive Foster care program (CFC), with the goal of long-term stability and permanency. Case Manager is responsible for providing intensive case management supports to children and adolescent youth assigned to CFC foster care homes including day-to-day functioning of the home, advocacy, and crisis intervention. Participate in the screening of potential youth and preparing for their placement in the CFC program, including contact in advance with all collaterals, preparation of placement paperwork, and referrals to health /therapeutic providers in advance of placement to provide for continuity of services. Visit each assigned foster child a minimum of one time weekly. 



Helix Human Services provides Comprehensive Foster Care (CFC), a unique program through which foster families provide a home to one or two children and/or adolescents in need of more support.


Hiring Full Time / Hybrid



Qualifications

  •  Bachelor's degree with a minimum of three years relevant experience. 
  • Licensed social worker or license eligible. 
  • Valid driver’s license.
  • Ability to work cooperatively and closely with DCF and collateral agencies, must have Knowledge of Hampden County.
  • Interpersonal skills, including excellent written and verbal communication.
  • Comfortable working with diverse teams.


Competitive Salary/Comprehensive Benefit Package

Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply!


Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.