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Day Shift Wfm Jobs (NOW HIRING)

Labor Scheduler

Florence, SC · On-site

$90K/yr

Monday-Friday, Day Shift Key Responsibilities Develop and maintain daily, weekly, and long-range ... Experience using workforce management (WFM) scheduling platforms. Proficiency with Microsoft Office ...

The Workforce Management Specialist is responsible for the day-to-day scheduling, forecasting, and ... Translate WFM data into simple, actionable updates for leadership * Proactively flag staffing risks ...

UKG Administrator

$124K - $179K/yr

FTE: 1, Shift: Day, Schedule: 40hr Position Summary UKG Administrator IV is a expert-level analyst with 8+ years of experience and one or more intermediate UKG WFM badges. This role is responsible ...

Experienced Position Type: Full Time Job Shift: Day Education Level: Graduate Degree Description ... Seeing ambulatory patients of WFM as scheduled and assigned by WFM * Maintain full privileges for ...

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Day Shift Wfm information

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$43K

$52K

$63.5K

How much do day shift wfm jobs pay per year?

As of Aug 13, 2026, the average yearly pay for day shift wfm in the United States is $52,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by day shift WFM professionals, and how can they be addressed?

Day Shift WFM professionals often encounter challenges such as managing fluctuating call volumes, ensuring adequate staffing during peak times, and quickly adapting schedules due to unforeseen absences. Proactive communication with team leads, leveraging real-time analytics, and implementing flexible scheduling options are effective strategies to address these issues. Additionally, regular collaboration with operations and HR teams helps ensure staffing aligns with business needs and employee preferences, making the work environment more dynamic and supportive.

What is a day shift WFM role?

Day Shift WFM (Workforce Management) roles involve managing and optimizing workforce schedules, attendance, and productivity during daytime business hours. These professionals use data and forecasting tools to ensure that staffing levels meet customer demand, monitor employee performance, and adjust schedules as needed. Day Shift WFM specialists are essential in industries like call centers, retail, and healthcare, where efficient coverage is crucial for smooth operations. Their primary goal is to maximize efficiency while balancing employee satisfaction and operational requirements.

What are the key skills and qualifications needed to thrive as a day shift WFM specialist?

To thrive as a Day Shift Workforce Management (WFM) Specialist, you need strong analytical skills, attention to detail, and a background in workforce planning or operations management, typically supported by a relevant degree or experience. Proficiency in WFM software (such as NICE, Verint, or Genesys), Excel, and scheduling systems is commonly required. Exceptional communication, problem-solving abilities, and adaptability are vital soft skills for collaborating with teams and responding to real-time staffing challenges. These skills ensure optimal staffing, efficient operations, and high service levels during critical daytime business hours.

What is the difference between Day Shift Wfm vs Customer Service Representative?

AspectDay Shift WfmCustomer Service Representative
CredentialsTypically requires workforce management or scheduling experience, sometimes certifications in workforce planningHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, primarily working with scheduling and staffing tools during daytime hoursCall centers or office environments, handling customer inquiries during daytime shifts
Industry UsageCommon in telecommunications, finance, healthcare, and retail sectors
Search & Comparison IntentPeople compare to roles involving scheduling, staffing, or workforce planning

Day Shift Wfm focuses on workforce scheduling and staffing management, requiring specific planning skills and tools. Customer Service Representatives handle customer inquiries and support, often with less emphasis on scheduling. While both roles operate during daytime hours and in office environments, their core responsibilities differ significantly.

What cities are hiring for Day Shift Wfm jobs? Cities with the most Day Shift Wfm job openings:
What states have the most Day Shift Wfm jobs? States with the most job openings for Day Shift Wfm jobs include:
Infographic showing various Day Shift Wfm job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,014 per year, or $25 per hour.

UKG Functional Analyst III

RWJBarnabas Health

Oceanport, NJ • Hybrid

$110K - $156K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 331 frontline employees who took The Breakroom Quiz

234th of 887 rated healthcare providers


Job description

Job Title: UKG Functional Analyst III

Location: System Business Office

Department Name: UKG Capital Project

Req #: 0000225850

Status: Salaried

Shift: Day

Pay Range: $110,681.00 - $156,337.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Role:

Senior Analyst - UKG Workforce Management - WFM

Technical / Functional Analyst III – Timekeeping, Advanced Scheduler, Governance

Overview: 

The Senior WFM Analyst will support the implementation and ongoing management of UKG Workforce Management (formerly Kronos Dimensions). This role combines strong Timekeeping/Scheduler application configuration skills with IT governance, documentation, and change management discipline.

Key Responsibilities

  • Configure and troubleshoot UKG WFM Timekeeping rules, pay policies, rounding, and exceptions.
  • Support Advanced Scheduler configuration including patterns, rotations, and coverage rules.
  • Participate as SME in WFM implementation activities, upgrades, and regression testing.
  • Analyze business requirements and translate them into functional/technical specifications.
  • Provide daytoday functional support for Time & Attendance modules.
  • Assist with enhancements, new releases, interfaces, and system performance issues.
  • Validate system changes and data flow.
  • Establish documentation standards, templates, decision logs, and version control.
  • Assist in managing workflows for enhancements and configuration requests.
  • Build and maintain organized folder structures and shared repositories for the WFM team.
  • Document functional designs, process flows, test scripts, and configuration guidance to ensure adherence to IT policies, audit requirements, and security standards.
  • Assist in defining “asis” and “tobe” processes to support operational transformation.
  • Provide technical troubleshooting support for hardware/software related to clocks and devices.
  • Gather and document business requirements from functional users and vendors.
  • Contribute to cleanup initiatives including data validation, exception review, and workflow improvements.
  • Participate in developing analytics and reporting requirements around scheduling and timekeeping.
  • Assist with integration validation across systems such as HRIS, Payroll, and downstream applications.

Required Qualifications

  • Direct UKG WFM / Dimensions experience (Timekeeping required; Advanced Scheduler, plus).
  • Strong Excel skills (pivot tables, vlookups, data analysis).
  • Demonstrated experience with IT change management, governance, or transformation initiatives.
  • Ability to document processes and communicate complex technical concepts clearly.

Preferred Qualifications

  • Healthcare or multiunion environment experience.
  • Experience with ServiceNow or similar workflow intake systems.
  • Bachelor’s degree preferred, or equivalent experience.

Work Location & Expectations

  • Hybrid 1 mandatory onsite day per week (Wednesday) in Oceanport, NJ.
  • Occasional travel to other RWJBarnabas Health locations as required.

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing.  These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.  We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.  As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. 

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
#LI-SK1


What RWJBarnabas Health employees say

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015