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Day Shift Technical Support Manager Jobs in San Ramon, CA

Mistral AI

Technical Support Expert

San Francisco, CA · On-site

Manage complex customer issues on Intercom, including latences, errors (API issues), Fine tuning ... technical customer support rolesProven track record of resolving complex customer issues • ...

ZEISS

Technical Support Coordinator

Dublin, CA · On-site

$25 - $31/hr

The Technical Support Coordinator must facilitate the transfer of customer call to the appropriate ... manage and monitor. Location: This is an onsite role, 5 days a week at our office in Dublin, CA. 6 ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in San Mateo, CA. What You'll Do * Full-stack troubleshooting of the entire Verkada ...

Socure

Technical Support Engineer

San Francisco, CA · On-site

$90K - $115K/yr

... every day. We hire people who want that level of responsibility. People who move fast, think ... Reporting to the Manager of Technical Support, you will take full ownership of customer issues from ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in San Mateo, CA. What You'll Do * Full-stack troubleshooting of the entire Verkada ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Manage customer communications and expectations until the closure of each case We are looking for:

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Manage customer communications and expectations until the closure of each case Job Requirements: An ...

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All JobsDay Shift Technical Support JobsDay Shift Technical Support Manager JobsDay Shift Technical Support Manager Jobs in San Ramon, CA

Day Shift Technical Support Manager information

See San Ramon, CA salary details

$33K

$96K

$164.8K

How much do day shift technical support manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for day shift technical support manager in San Ramon, CA is $96,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,200.00 per year, depending on experience, location, and employer.

What is the difference between Day Shift Technical Support Manager vs Day Shift Technical Support Specialist?

AspectDay Shift Technical Support ManagerDay Shift Technical Support Specialist
CredentialsTypically requires a bachelor’s degree in IT, Computer Science, or related field; management experience preferredUsually requires a relevant technical certification or associate degree; technical knowledge essential
Work EnvironmentOversees support teams, manages escalations, and coordinates daily operationsProvides direct technical support to clients or end-users, troubleshooting issues
Employer & Industry UsageCommon in IT service companies, tech departments, and support centersFound in similar settings, focusing on resolving technical problems

The main difference is that the Day Shift Technical Support Manager oversees support teams and manages operations, while the Day Shift Technical Support Specialist focuses on providing direct technical assistance to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and coordination.

What cities near San Ramon, CA are hiring for Day Shift Technical Support Manager jobs? Cities near San Ramon, CA with the most Day Shift Technical Support Manager job openings:
Day Shift Technical Support Manager jobs near you

Technical Support Manager

Omni Analytics

San Francisco, CA • On-site

$140K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About Omni
Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack.
Based in San Francisco, CA, Omni has raised $217M from the world's top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B.
About the Role
We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best-in-class support at the intersection of BI and AI. You'll serve as a technical leader and a strategic bridge, ensuring our customers, Product, and Engineering teams stay perfectly aligned
You will:
  • Ramp up alongside the team to work directly with customers, modeling the high-touch "Advisory" relationship we promise to each customer.
  • Take full ownership of team output, helping unblock issues as needed and ensuring every member has the tools, mindset, and coaching to succeed.
  • Lead the sourcing and screening of new talent while mentoring existing members to foster a culture of customer focus, continuous growth, and technical excellence.
  • Identify friction points in support processes and implement scalable solutions to unblock the team.
  • Synthesize customer pain points into actionable insights for the Product and Engineering teams to help shape our roadmap.
About you:
  • 5+ years in technical, customer-facing roles (Support, SE, or Consulting), with 1-2+ years leading or managing teams.
  • Strong SQL skills and familiarity with modern BI & AI stacks (Looker, DBT, Snowflake, BigQuery, Agentic workflows).
  • You thrive in high-growth environments and enjoy "building the playbook while playing the game.
  • You can translate complex architectural issues into clear, business-focused outcomes for any stakeholder.
Location
San Francisco (Hybrid). We work from the office 3 days a week to foster collaboration and move quickly.
Why Join Us
  • Passionate, supportive team with extensive experience in the space (including founders from Looker and Stitch Data) all working together to win as a team
  • Health, dental, and vision insurance
  • 401(k) Plan
  • Unlimited PTO

Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don't check every single box. Please, let us know if you need any reasonable accommodations during the interview process.

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