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Day Shift Tagalog Customer Service Representative Jobs in Decatur, IL

Customer Service Rep

Decatur, IL ยท On-site

$48K - $55K/yr

Customer Service Representative A Customer Service Representative requires strong dedication to providing a high level of service to our customers. Partners with sales to manage customer ...

Customer Service Rep

Decatur, IL ยท On-site

$15.50 - $21/hr

Company Description We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United States. As a key member of our customer-facing staff, you will be responsible for ...

Customer Service Rep

Decatur, IL ยท On-site

$48K - $55K/yr

Customer Service Representative A Customer Service Representative requires strong dedication to providing a high level of service to our customers. Partners with sales to manage customer ...

Customer Service Rep

Decatur, IL ยท On-site

$15.50 - $21/hr

We are seeking a dedicated and friendly Customer Service Rep to join our team in Decatur, United States. As a key member of our customer-facing staff, you will be responsible for providing ...

Veterinary CSR

Lincoln, IL ยท On-site

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

Veterinary CSR

Lincoln, IL ยท On-site

$16.50 - $17.50/hr

```html Veterinary Customer Service Representative (CSR) Location: Lincoln, IL 62656 Job Summary We are seeking a compassionate and detail-oriented Veterinary Customer Service Representative (CSR) to ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

Customer Service Representative - Electrical Supply Decatur, IL Are you a customer-focused ... Order Entry and Product Support Every day is an opportunity to make a difference for our customers ...

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Showing results 1-20

Day Shift Tagalog Customer Service Representative information

See Decatur, IL salary details

$9

$18

$26

How much do day shift tagalog customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for day shift tagalog customer service representative in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Tagalog Customer Service Representative vs Night Shift Tagalog Customer Service Representative?

AspectDay Shift Tagalog Customer Service RepresentativeNight Shift Tagalog Customer Service Representative
Work HoursTypically 8 AM - 5 PMTypically 8 PM - 5 AM
Work EnvironmentOffice or call center during daytime hoursOffice or call center during nighttime hours
Required CredentialsCustomer service experience, good communication skills in TagalogSame as day shift, with adaptability to night hours
Industry UsageCommon in BPO companies serving local and international clientsSimilar, often in 24/7 customer support roles

The main difference between Day Shift and Night Shift Tagalog Customer Service Representatives lies in their working hours. Both roles require similar skills, credentials, and are used in the same industry settings. The choice depends on personal preference for working during daytime or nighttime hours, with both positions playing vital roles in customer support services.

What are popular job titles related to Day Shift Tagalog Customer Service Representative jobs in Decatur, IL? For Day Shift Tagalog Customer Service Representative jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Day Shift Tagalog Customer Service Representative jobs in Decatur, IL look for? The top searched job categories for Day Shift Tagalog Customer Service Representative jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Day Shift Tagalog Customer Service Representative jobs? Cities near Decatur, IL with the most Day Shift Tagalog Customer Service Representative job openings:

Customer Service Rep

Tate & Lyle

Decatur, IL โ€ข On-site

$48K - $55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Tate & Lyle rating

5.9

Company rating: 5.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

301st of 383 rated food and drinks producers


Job description

Customer Service Representative
A Customer Service Representative requires strong dedication to providing a high level of service to our customers. Partners with sales to manage customer relationships and expectations. This role is the primary contact for both internal and external customers, acting as the liaison to ensure strong communication amongst all stakeholders and helping to drive the company's strategy forward as a valued added supplier.
Responsibilities/Duties
  • Serve as first point of contact for the customers when processing orders and requests
  • Collaborates with various internal teams such as Supply Chain and Sales to manage situations impacting the customer
  • Processes customer orders, complaints, returns, and invoices in a timely manner
  • Responds to customer requests for product information and samples
  • Manages customer complaints to ensure proper corrective actions are taken, documenting information appropriately
  • Manages ongoing contracts and request quotes or new contracts as needed
  • Verifies contract pricing in CRM is accurate to ensure correct invoicing
  • Resolves customer payment discrepancies
  • Obtains required approvals to issue customer credits as needed
  • Tracks shipments for customers and provides assistance in expediting
  • Problem solves to ensure customer is supplied through product shortages, production failures or truck shortages
  • Manages EDI orders such as order confirmations, shipment notices, COA and invoices that transmitted via EDI by customer
  • Works directly with the production planning & credit team to release orders to customers
  • Manages daily open order reports, blocked deliveries and billing block reports
  • Reconciles inventory on a monthly basis and runs reports for mid-year and year end audits
  • Ensures proper information is supplied on orders and customs documents for clearance of orders being exported from the US
  • Submits required forms to GSS to create, change, or correct master data as directed by the customer
  • Manages customer portals and does everything from recovering PO's to reentering invoice data into the customer portal system.
  • Assesses and escalates any urgent issues to sales and management as appropriate
  • Provides training and mentoring for Customer Service Coordinators as needed
Requirements
  • Strong verbal and written communication skills
  • Ability to work in a fast paced team environment
  • Excellent computer skills
  • Detail oriented with a high level of accuracy
  • Ability to problem solve and provide solutions
  • Decision making capabilities in fast paced, ever changing environment
  • Organized and ability to multitask
  • Continuous improvement mindset
  • Ability to work on call on a rotating basis
Preferred Experience
  • Bachelor's Degree, preferably in Business related field
  • 5-7+ years of experience in customer service or related field
What we can offer you
Tate & Lyle complies with all local/state regulations requiring salary range transparency. When determining final compensation, we take into consideration: skillset, job scope, knowledge, prior experience, cost of living, market data, budget availability, and other factors as permitted by law.
The salary range for this position is: $48,000 - $55,000.
In addition to competitive pay, we offer a comprehensive Total Rewards package that includes but is not limited to:
  • Medical, Dental, Vision coverages
  • Paid time off package, including vacation, sick time, and 16 weeks of paid parental leave
  • 401K with company match
  • Company paid life insurance
  • Additional benefits at not cost to employee such as: Lifestyle Spending Account, Identity Theft protection, Employee Assistance Program, telemedicine and more!

In addition to your Total Rewards, culture and ED&I are very important to Tate & Lyle. We offer multiple Employee Resource Groups (ERGs) that support various communities.
#LI-RF1
California Consumer Privacy Act ("CCPA")
The Company is committed to complying with the California Consumer Privacy Act ("CCPA") and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.