Pune (Remote) Work shift: Rotational with 2 days per week off Primary Responsibilities - * Acts as a customer advocate, responsible for resolving customer requests both internally and externally.
Pune (Remote) Work shift: Rotational with 2 days per week off Primary Responsibilities - * Acts as a customer advocate, responsible for resolving customer requests both internally and externally.
Remote Senior Substation Physical Design Engineer
Atlanta, GA · On-site +1
$100.50K - $138K/yr
A leading power infrastructure company is seeking a Senior Electrical Engineer in Atlanta, GA to ... day one. #J-18808-Ljbffr
Remote Senior Substation Physical Design Engineer
Atlanta, GA · On-site +1
$100.50K - $138K/yr
A leading power infrastructure company is seeking a Senior Electrical Engineer in Atlanta, GA to ... day one. #J-18808-Ljbffr
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Day Shift * Will consider both remote and onsite candidates We offer excellent compensation and benefits for our part-time team members, including: * 401(k) with company match * Company paid ...
Senior Systems Engineer
Woodstock, GA · Remote
$80K - $110K/yr
... to-day support tasks and ticket overflow as needed. * Provide remote guidance and technical ... Comfortable working in a fast-paced MSP environment where priorities can shift quickly throughout ...
Quick apply
Senior Systems Engineer
Woodstock, GA · Remote
$80K - $110K/yr
... to-day support tasks and ticket overflow as needed. * Provide remote guidance and technical ... Comfortable working in a fast-paced MSP environment where priorities can shift quickly throughout ...
The Software Engineer will work on the design, development, and support of the MEMX Trading system ... This role will be covering the US evening shift of 10PM - 6AM EST * ALL international applicants ...
The Software Engineer will work on the design, development, and support of the MEMX Trading system ... This role will be covering the US evening shift of 10PM - 6AM EST * ALL international applicants ...
Fully Remote Network IP Engineer
Atlanta, GA · Remote
$50 - $65/hr
This position is 100% remote, working typical daytime Alaska business hours, Monday through Friday ... Core Networking: Nokia and Juniper IP Engineering * Protocols: MPLS, IS-IS, BGP, OSPF
Fully Remote Network IP Engineer
Atlanta, GA · Remote
$50 - $65/hr
This position is 100% remote, working typical daytime Alaska business hours, Monday through Friday ... Core Networking: Nokia and Juniper IP Engineering * Protocols: MPLS, IS-IS, BGP, OSPF
Day Shift (Schedules are 10-hour days/4 days per week) * Willing to consider remote or onsite candidates We offer excellent compensation and comprehensive benefits for our full-time team members ...
Day Shift (Schedules are 10-hour days/4 days per week) * Willing to consider remote or onsite candidates We offer excellent compensation and comprehensive benefits for our full-time team members ...
Day Shift (Schedules are 10-hour days/4 days per week) * Willing to consider remote or onsite candidates We offer excellent compensation and comprehensive benefits for our full-time team members ...
Day Shift (Schedules are 10-hour days/4 days per week) * Willing to consider remote or onsite candidates We offer excellent compensation and comprehensive benefits for our full-time team members ...
... Engineer / III Level Support Client Name- Cloud Infra provider- will share name ... later Remote is ok Work hours -7.00am-4.00pm EST - Need to work in EST hours- 8 hour shift Visa ...
... Engineer / III Level Support Client Name- Cloud Infra provider- will share name ... later Remote is ok Work hours -7.00am-4.00pm EST - Need to work in EST hours- 8 hour shift Visa ...
Azure Cloud Infra Support Engineer - Remote
Alpharetta, GA · On-site +1
$53.75 - $72/hr
Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months ... Members of the team will be expected to work closely with the development community on day-to-day ...
Azure Cloud Infra Support Engineer - Remote
Alpharetta, GA · On-site +1
$53.75 - $72/hr
Azure Cloud Infra Support Engineer Location: Alpharetta, Georgia 30005 - Remote Duration: 12 months ... Members of the team will be expected to work closely with the development community on day-to-day ...
This can be remote or hybrid position based in but not limited to: Charlotte, NC; Raleigh, NC ... Interact with customer's internal engineers and technical experts on a day-to-day basis * Develop ...
This can be remote or hybrid position based in but not limited to: Charlotte, NC; Raleigh, NC ... Interact with customer's internal engineers and technical experts on a day-to-day basis * Develop ...
This can be remote or hybrid position based in but not limited to: Charlotte, NC; Raleigh, NC ... Interact with customer's internal engineers and technical experts on a day-to-day basis * Develop ...
This can be remote or hybrid position based in but not limited to: Charlotte, NC; Raleigh, NC ... Interact with customer's internal engineers and technical experts on a day-to-day basis * Develop ...
Senior Electrical Engineer (PE Licensure) - Atlanta, GA
Atlanta, GA · On-site +1
$115K - $160K/yr
This is a day shift, full-time role offering the opportunity to shape high-impact building projects throughout the region. What You'll Do as the Senior Electrical Engineer: Lead electrical system ...
Senior Electrical Engineer (PE Licensure) - Atlanta, GA
Atlanta, GA · On-site +1
$115K - $160K/yr
This is a day shift, full-time role offering the opportunity to shape high-impact building projects throughout the region. What You'll Do as the Senior Electrical Engineer: Lead electrical system ...
Principal Agentic Engineer - Remote - USA
Atlanta, GA · On-site +1
The Position We're looking to hire a Principal Agentic Engineer to join our team. This is a high ... Every day is a challenge to ensure you are performing to the expectations you and your team have ...
Principal Agentic Engineer - Remote - USA
Atlanta, GA · On-site +1
The Position We're looking to hire a Principal Agentic Engineer to join our team. This is a high ... Every day is a challenge to ensure you are performing to the expectations you and your team have ...
Site Reliability Engineer (DevOps) (Remote)
Woodstock, GA · Remote
$51.50 - $68.25/hr
... team (SRE) growing their knowledge and skillset. Helps maintain existing business-critical ... Working days: Monday to Friday (Fixed weekend off) Work Location: Remote The role will interface ...
Site Reliability Engineer (DevOps) (Remote)
Woodstock, GA · Remote
$51.50 - $68.25/hr
... team (SRE) growing their knowledge and skillset. Helps maintain existing business-critical ... Working days: Monday to Friday (Fixed weekend off) Work Location: Remote The role will interface ...
Day Shift Remote Rf Engineer information
What are the key skills and qualifications needed to thrive as a Day Shift Remote RF Engineer, and why are they important?
How do Day Shift Remote RF Engineers typically collaborate with on-site teams and other departments?
What is a Day Shift Remote RF Engineer?
Full-time
Medical
Posted 5 hours ago
Job description
Founded in 2003, Braves Technologies is helping global technology companies incubate their dedicated
offshore software development teams in India. For the past 15+ years, Braves has been building Software
Engineering, Game Development, and Customer Success teams for clients across the US and Australia.
For more information, you can visit https://www.bravestechnologies.com/
Our Culture:
We are a team focused on high performance, high delivery, diverse thinking, and embodying a
collaborative culture at all levels. We value and encourage learning throughout the organization. Every
employee at Braves understands ownership and fulfills what is required. We align a perfect work-life
balance.
Work Location: Pune (Remote)
Work shift: Rotational with 2 days per week off
Primary Responsibilities -
- Acts as a customer advocate, responsible for resolving customer requests both internally and externally.
- Responsible for handling Customer incidents/requests for technical assistance via phone or electronically.
- Responsible for grabbing all necessary logs and backups in a timely manner upon ticket intake.
- Diagnosis and resolution of Customer hardware and software issues.
- Ownership of mainly P1 -P3 customer incidents through resolution, including working cross-functionally with other departments.
- Identifies customer issues, finds solutions, or proceeds with the escalation process to another department.
- Provides remote technical assistance with regards to software and hardware issues, installation, troubleshooting, and configuration
- Documents clear descriptions of issues from customers and clearly log continuous progress of issues and the resolution the life of the ticket to keep customers informed throughout the process.
- Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are escalated and followed-up on in a timely manner.
- Proactively works with clients to ensure system uptime and optimal use of system functionality.
- Maintains a positive customer service attitude.
- Develops technical documentation, FAQs, and maintains a knowledge database.
- Maintains up-to-date industry technical knowledge.'
- Actively participates in Team Meetings and provides training to others on the team as knowledge is developed.
- Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in to achieve desired company objectives.
- Assist with larger Team Projects for continuous improvement and acts as a lead on smaller projects.
Skills Required-
- Bachelor's degree in engineering, computer engineering, networking, or IT-related preferred
- High level of Customer Service attitude and aptitude.
- Minimum 2-5 years of experience troubleshooting networking, software, hardware, and communications technologies.
- Understanding and ability to execute SQL queries and commands.
- Experience working with an Incident Management System.
- Strong communication skills including oral, written, and customer approach.'
- Strong knowledge of hardware and software components.
- Strong Time Management Skills.
- Strong understanding of Microsoft Windows and SQL servers.
- Experience in a Technical Support environment.
- Self-motivated and the ability to work independently.
Education: Degree/PG in Computer Science or Engineering OR Equivalent
What's in it for you/Benefits of working with us:
Competitive Salary
Hybrid work culture
Flexible work timings
Family Group Medical Health Insurance / Group Accidental Insurance
Leave encashments (Gross, not just base salary)
Regular Fun and Sports activities / Birthday/Anniversary Celebrations
Other benefits like Gratuity, PF/VPF, maternity, etc.
About Braves Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Woodstock, GA, US
Year founded
2003