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Day Shift Remote Medical Customer Service Jobs in Indiana

Liveops

Remote Customer Service Agent

Bloomington, IN · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Noblesville, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Carmel, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kokomo, IN · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fort Wayne, IN · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Greenwood, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Evansville, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fishers, IN · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

South Bend, IN · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 21-40

All JobsDay Shift Medical Customer Service JobsDay Shift Remote Medical Customer Service JobsDay Shift Remote Medical Customer Service Jobs in Indiana

Day Shift Remote Medical Customer Service information

What is a day shift remote medical customer service representative?

A Day Shift Remote Medical Customer Service job involves assisting patients, healthcare providers, or insurance representatives with medical-related inquiries over the phone, email, or chat during typical daytime working hours. Employees in this role work from home and provide support such as scheduling appointments, verifying insurance, answering billing questions, and helping with prescription information. Strong communication skills, empathy, and knowledge of medical terminology are often required. Many positions also require experience with electronic health record systems and strict adherence to privacy regulations such as HIPAA.

How does a day shift remote medical customer service representative typically collaborate with healthcare providers and internal teams?

As a Day Shift Remote Medical Customer Service representative, you will regularly interact with healthcare providers, patients, and internal departments such as billing or clinical support. Communication is mostly handled through secure messaging, phone calls, or online collaboration platforms. Team meetings and daily check-ins are common to ensure everyone stays informed about updates, policy changes, and escalated cases. Effective collaboration is essential for resolving patient issues promptly and maintaining high service standards, even while working remotely.

What are the key skills and qualifications needed to thrive as a day shift remote medical customer service representative?

To thrive as a Day Shift Remote Medical Customer Service representative, you need a solid understanding of medical terminology, customer support principles, and typically a high school diploma or equivalent. Familiarity with CRM software, HIPAA compliance protocols, and telehealth platforms is commonly required. Excellent communication, problem-solving, and empathy are crucial soft skills for delivering effective patient support remotely. These skills and qualifications are important to ensure accurate information delivery, protect patient privacy, and maintain high customer satisfaction in a healthcare environment.

What is the difference between Day Shift Remote Medical Customer Service vs Night Shift Remote Medical Customer Service?

AspectDay Shift Remote Medical Customer ServiceNight Shift Remote Medical Customer Service
Work HoursTypically 8 AM - 4 PM or 9 AM - 5 PMUsually 8 PM - 4 AM or 9 PM - 5 AM
Certifications NeededBasic medical customer service certifications often preferredSame certifications as day shift, with additional night shift experience beneficial
Work EnvironmentRemote, quiet home office during daytime hoursRemote, quiet home office during nighttime hours
Employer & Industry UsageCommon in healthcare call centers, insurance companies, hospitalsSame as day shift, with some roles specifically requiring night coverage

Both roles involve providing customer support in healthcare settings remotely, with similar certifications and work environments. The main difference lies in the shift timing, which can affect work-life balance and scheduling preferences.

What are the most commonly searched types of Shift Remote Medical Customer Service jobs in Indiana?

The most popular types of Shift Remote Medical Customer Service jobs in Indiana are:

Day Shift Remote Medical Customer Service jobs near you

Remote Customer Service Agent

Liveops

Bloomington, IN • Remote

$14.25 - $19.25/hr

Contractor

Re-posted 10 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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