ZipRecruiter

Log In

2

Day Shift Remote Customer Service Jobs in Rochester Hills, MI

ForgeFit

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · Remote

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

TEKsystems

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

Liveops

Remote Customer Service Agent

Troy, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Waterford, MI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Southfield, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Farmington, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Bloomfield, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling Heights, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Warren, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Macomb, MI · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Livonia, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Utica, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rochester, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dearborn, MI · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

next page

Showing results 1-20

All JobsDay Shift Customer Service JobsDay Shift Remote Customer Service JobsDay Shift Remote Customer Service Jobs in Rochester Hills, MI

Day Shift Remote Customer Service information

See Rochester Hills, MI salary details

$10

$18

$27

How much do day shift remote customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for day shift remote customer service in Rochester Hills, MI is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.90 per hour, depending on experience, location, and employer.

What is a day shift remote customer service job?

Day shift remote customer service jobs involve assisting customers with their inquiries, complaints, or orders during regular daytime hours, all while working from home or another remote location. These roles typically require strong communication skills, a reliable internet connection, and the ability to use customer service software. Employees may handle support via phone, email, chat, or social media, providing solutions and ensuring customer satisfaction. Day shift positions are ideal for those who prefer traditional work hours and value work-from-home flexibility.

What are the key skills and qualifications needed to thrive as a day shift remote customer service representative?

To thrive as a Day Shift Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Exceptional patience, active listening, and self-motivation are valuable soft skills for excelling in a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance with minimal supervision.

What are some common challenges faced by day shift remote customer service representatives, and how can they be managed?

Day Shift Remote Customer Service representatives often face challenges such as maintaining effective communication without in-person cues, managing high call or ticket volumes, and staying motivated while working independently. To manage these challenges, it's important to establish a structured daily routine, use collaboration tools to stay connected with your team, and leverage available training resources. Regular check-ins with supervisors and peers can also help address concerns promptly and foster a sense of teamwork even while working remotely.

What is the difference between Day Shift Remote Customer Service vs Night Shift Remote Customer Service?

AspectDay Shift Remote Customer ServiceNight Shift Remote Customer Service
Work HoursTypically 9 AM - 5 PM or similar daytime hoursUsually overnight or late evening hours, e.g., 10 PM - 6 AM
Work EnvironmentRemote, home-based with standard daytime communicationRemote, home-based with night-time communication
Required CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Employer & Industry UsageCommon in retail, tech, and service industriesCommon in call centers, tech support, and service industries

Both roles involve remote customer service with similar credentials and work environments. The main difference lies in shift hours, with day shift working during daytime hours and night shift during overnight hours. Your choice depends on your preferred schedule and availability.

What are popular job titles related to Day Shift Remote Customer Service jobs in Rochester Hills, MI?

For Day Shift Remote Customer Service jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Day Shift Remote Customer Service jobs in Rochester Hills, MI look for?

The top searched job categories for Day Shift Remote Customer Service jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Day Shift Remote Customer Service jobs?

Cities near Rochester Hills, MI with the most Day Shift Remote Customer Service job openings:

Day Shift Remote Customer Service jobs near you
Infographic showing various Day Shift Remote Customer Service job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,656 per year, or $18.1 per hour.

Remote Customer Service Representative

Detroit, MI • Remote

Sweetepictravels
See more jobs at Sweetepictravelsexternal

$40K - $55K/hr

Full-time

Posted 15 days ago

Job description

Job description:

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote