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Day Shift Remote Customer Service Jobs in Indiana

Remote Customer Service Agent

Crown Point, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

West Lafayette, IN ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Terre Haute, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Greenwood, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ...

Showing results 21-40

Day Shift Remote Customer Service information

What is a day shift remote customer service job?

Day shift remote customer service jobs involve assisting customers with their inquiries, complaints, or orders during regular daytime hours, all while working from home or another remote location. These roles typically require strong communication skills, a reliable internet connection, and the ability to use customer service software. Employees may handle support via phone, email, chat, or social media, providing solutions and ensuring customer satisfaction. Day shift positions are ideal for those who prefer traditional work hours and value work-from-home flexibility.

What are the key skills and qualifications needed to thrive as a day shift remote customer service representative?

To thrive as a Day Shift Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Exceptional patience, active listening, and self-motivation are valuable soft skills for excelling in a remote environment. These skills ensure efficient issue resolution, positive customer experiences, and reliable performance with minimal supervision.

What are some common challenges faced by day shift remote customer service representatives, and how can they be managed?

Day Shift Remote Customer Service representatives often face challenges such as maintaining effective communication without in-person cues, managing high call or ticket volumes, and staying motivated while working independently. To manage these challenges, it's important to establish a structured daily routine, use collaboration tools to stay connected with your team, and leverage available training resources. Regular check-ins with supervisors and peers can also help address concerns promptly and foster a sense of teamwork even while working remotely.

What is the difference between Day Shift Remote Customer Service vs Night Shift Remote Customer Service?

AspectDay Shift Remote Customer ServiceNight Shift Remote Customer Service
Work HoursTypically 9 AM - 5 PM or similar daytime hoursUsually overnight or late evening hours, e.g., 10 PM - 6 AM
Work EnvironmentRemote, home-based with standard daytime communicationRemote, home-based with night-time communication
Required CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Employer & Industry UsageCommon in retail, tech, and service industriesCommon in call centers, tech support, and service industries

Both roles involve remote customer service with similar credentials and work environments. The main difference lies in shift hours, with day shift working during daytime hours and night shift during overnight hours. Your choice depends on your preferred schedule and availability.

What are popular job titles related to Day Shift Remote Customer Service jobs in Indiana?

For Day Shift Remote Customer Service jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Day Shift Remote Customer Service jobs?

Cities in Indiana with the most Day Shift Remote Customer Service job openings:

Remote Customer Service Agent

Liveops

Crown Point, IN โ€ข Remote

$14.75 - $19.75/hr

Contractor

Re-posted 7 days ago


Job description

Customer Service Agent โ€” Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.


Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000