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Day Shift Ramp Agent Jobs in Ohio (NOW HIRING)

Front Desk Agent - Hampton Inn Kent, OH

Kent, OH · On-site

$13 - $16.50/hr

A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform ... Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you ...

Fast forward your success by participating in our onsite training program in a standard day shift ... As a licensed agent, your total compensation is determined by your ability to sell and deliver a ...

Agent Engineer

Marysville, OH · On-site

$140K - $164.70K/yr

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly ... Ability to learn new platforms quickly - you will ramp on Sierra (or equivalent) and become ...

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Day Shift Ramp Agent information

What is the difference between Day Shift Ramp Agent vs Night Shift Ramp Agent?

AspectDay Shift Ramp AgentNight Shift Ramp Agent
Work HoursTypically 8 AM - 4 PM or similar daytime hoursUsually overnight or late evening hours
CertificationsBasic safety and ramp operation certificationsSame certifications as day shift, may require additional night safety protocols
Work EnvironmentBusy airport ramp during daytime, more passenger activityLess passenger activity, quieter but requires night safety awareness
Employer UsageCommonly used in airline ground operations during daytimeUsed for overnight or late-night ramp services

The main difference between a Day Shift Ramp Agent and a Night Shift Ramp Agent lies in their working hours and environment. Day shift agents work during daytime hours with busier airport activity, while night shift agents operate overnight with quieter conditions. Both roles require similar certifications and are essential for airport ground operations, but the shift timing influences the work environment and safety protocols.

What are popular job titles related to Day Shift Ramp Agent jobs in Ohio? For Day Shift Ramp Agent jobs in Ohio, the most frequently searched job titles are:
Hybrid Customer Care Agent (Columbus, OH) Day Shift

Hybrid Customer Care Agent (Columbus, OH) Day Shift

Pumpkin

Columbus, OH • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pumpkin is seeking a Hybrid Insurance Agent in the Columbus, Ohio area who will report to the Supervisor, Customer Care. The Hybrid Insurance Agent will be responsible for researching and responding to insurance and non-insurance customer service inquiries over phone, email, text, chat, and social media. The Hybrid Insurance Agent will also play a key role in processing new customer enrollments, claims and fulfillment tasks. The ideal candidate is friendly, motivated, and always looking for new ways to provide an exceptional experience.
Job Location: Hybrid - 2 days per week in our Columbus, OH office
Shift: 9:00am-5:30pm EST
Main Responsibilities:
  • Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social, in a timely and efficient manner
  • Uses problem-solving skills to solve customer issues, rectify poor experiences, and maintain positive relationships with customers
  • Answer customer questions and provide insurance and non-insurance related information
  • Educate customers on our full product offerings and take the initiative to help them buy additional coverage
  • Process new customer enrollments, incoming claims, and ongoing fulfillment tasks in accordance with company policies
  • Use ticketing software, back office software, and other digital tools to manage and track performance
  • Data entry for the above tasks
  • Other duties as assigned

Basic Qualifications:
  • Prior experience in customer service role involving a high degree of customer interface
  • Experience with ticketing software (Zendesk, Kustomer, Gladly, etc.)
  • Roll-up-your-sleeves mentality - does what it takes to get the job done
  • Excellent verbal and written skills
  • Administrative and computer skills
  • Great attention to detail with every task
  • Entrepreneurial interest and a passion for pets
  • Existing Property & Casualty Insurance License or must be willing to obtain license within 45 days of employment

#Pumpkin
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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