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Day Shift Pier 39 Jobs (NOW HIRING)

Pier Sixty Six

Cook I

Fort Lauderdale, FL · On-site

$15.25 - $19/hr

Overview South Florida's beacon of hospitality, Pier Sixty-Six Resort, has returned to Fort ... Establish priority items for the day. * Inform the Chef of any supplies that need to be ...

Pier Sixty Six

Cook I

Fort Lauderdale, FL · On-site

$15.25 - $19/hr

Overview South Florida's beacon of hospitality, Pier Sixty-Six Resort, has returned to Fort ... Establish priority items for the day. * Inform the Chef of any supplies that need to be ...

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Day Shift Pier 39 information

What is the difference between Day Shift Pier 39 vs Day Shift Retail Associate?

AspectDay Shift Pier 39Day Shift Retail Associate
Work EnvironmentTourist attraction, retail shops, food vendorsRetail stores, shopping centers, malls
Required CredentialsNone specific, customer service skills preferredHigh school diploma often required, customer service experience beneficial
Employer & Industry UsageOperates within entertainment and tourism industryWorks in retail industry, customer-facing roles

While both roles involve customer service in retail settings, Day Shift Pier 39 focuses on working at a popular tourist destination with a variety of retail and food vendors, often requiring flexibility and customer interaction skills. Day Shift Retail Associate typically works in retail stores or malls, with a focus on sales and inventory management. The main difference lies in the work environment and specific industry context, though both roles share similar customer service requirements.

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Infographic showing various Day Shift Pier 39 job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Nights. Highlights an 100% In-person job distribution.

Operations Manager

San Francisco Marriott Fisherman's Wharf

San Francisco, CA • On-site

$78K - $85K/yr

Full-time

Re-posted 4 days ago

Job description

The Marriott Fisherman's Wharf is looking for a PM Operations Manager:
At the Marriott Fisherman's Wharf, our guests have unparallelled access to world-famous attractions like the Golden Gate Bridge, Oracle Park, and Pier 39. For a meal, they may visit Red Fin Restaurant, or enjoy craft cocktails at Red Fin Lounge. And, with 9,082 sq. ft. of catering and events space, Marriott Fisherman's Wharf is the perfect location for corporate meetings or memorable events. Our team members work hard to ensure that every guest's stay is remarkable, every time.
We are looking for our next Operations Manager, who will lead the team in ensuring an exceptional guest experience.
This role is Exempt, with an annual salary range of $78,000 - $85,000/year.
Overview:
Crestlineis looking for a talented person who has a genuine care and passion for service to join their leadership team as the Operations Manager.
The Operations Manager is responsible for providing an exceptional experience to every guest while maximizing hotel profitability at the same time. The Operations Manager is responsible for ensuring that all hotel operations are carried out professionally, to standards and at the highest level of service. The Operations Manager will achieve desired outcomes by planning, implementing, and controlling effective departmental strategies that drive results and through assisting in the creation, development and maintenance of a competent, motivated and empowered operations staff. The Operations Manager will effectively lead, train, coach, motivate, engage and provide feedback to all operations staff and supervisors on a daily basis.
Key Duties & Responsibilities:
  • Create and execute innovative strategies that will drive the hotel to exceed guest satisfaction and revenues.
  • Work collaboratively with all members of the operations team and other hotel departments to ensure guest expectations are always exceeded and hotel operations are always effectively executed.
  • Anticipate guests' and employees' needs and respond promptly.
  • Always promote positive guest relations.
  • Ensure that the guest experience is pleasant and positive from arrival through departure.
  • Analyze GSA scores and comments and enhance positive strategies and develop and execute action plans to eliminate deficiencies.
  • Ensure all operations staff and supervisors are properly trained to standards and able to carry out the operations of each department.
  • Work closely with department supervisors to develop them both personally and professionally.
  • Ensure that all guest complaints regarding service and/or accommodations are investigated and resolved.
  • Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Establish standards for personnel performance and customer service.
  • Review work procedures and operational problems to determine ways to improve service, performance, cleanliness, and safety.
  • Assist the Assistant General Manager and General Manager with the following employee relations activities: organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
  • Provide Leadership / Mentoring to operations staff.
  • Maintain complete knowledge of all operations department policies/service procedures.
  • Maintain complete knowledge of all hotel features and services, all room types, rates, special package and promotions, daily arrivals / departures / room availability, scheduled in-house group activities, VIPs scheduled, in-house group names, background, activities, locations, and times as well as special requests/arrangements.
  • Complete daily walk-through of all operations department areas observing the following and instruct designated personnel to rectify any organization deficiencies:
  • Staffing - numbers, appearance, attitude
  • Operational cleanliness and maintenance
  • Service - appearance, merchandising, attitude
  • General crispness, quality, and consistency of operation
  • Storage areas - organization, cleanliness, inventories, and care of equipment
  • Review and respond to daily operational demands as it relates to the hotel.
  • Prepare weekly, monthly, quarterly, and yearly departmental financial and payroll forecasts.
  • Monitor security of public areas of the hotel.
  • Establish par levels for supplies and equipment.
  • Conduct pre-shift meeting to review information pertinent for each day of business.

Education and Experience:
  • High School Graduate or General Education Degree (GED): or 5 Years' Work Equivalent Bachelor's Degree preferred
  • Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel information systems is required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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