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Day Shift Pfizer Customer Service Jobs (NOW HIRING)

Customer Service Rep I - Day Shift

Reno, NV ยท On-site

$16 - $21.75/hr

Customer Service Rep I - Day Shift Apply now ยป Apply now * Apply Now * Start applying with LinkedIn Start * Please wait... Date: Jul 23, 2026 Location: Reno, NV, US, 89502 Company: Dorman Products ...

Senior Director, Consumer Platform

New York, NY ยท On-site

$214K - $358K/yr

Experience with CRM and loyalty platforms and with vendor and partner management at scale LAST DAY ... Pfizer compensation structures and benefit packages are aligned based on the location of hire. The ...

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Day Shift Pfizer Customer Service information

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How much do day shift pfizer customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for day shift pfizer customer service in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Pfizer Customer Service vs Day Shift Pfizer Medical Information Specialist?

AspectDay Shift Pfizer Customer ServiceDay Shift Pfizer Medical Information Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHealthcare background; nursing or pharmacy degree often preferred
Work EnvironmentCall centers, office settings, handling customer inquiriesOffice-based, providing medical information to healthcare professionals and patients
Employer & Industry UsagePharmaceutical industry, customer support rolesPharmaceutical industry, medical information services
Common Search & ComparisonCustomer support roles in pharma companiesMedical information roles requiring healthcare knowledge

While both roles are within Pfizer and involve communication, the Day Shift Pfizer Customer Service focuses on general customer support, whereas the Day Shift Pfizer Medical Information Specialist provides specialized medical information to healthcare professionals and patients, often requiring healthcare credentials.

What cities are hiring for Day Shift Pfizer Customer Service jobs?

Cities with the most Day Shift Pfizer Customer Service job openings:

What are the most commonly searched types of Shift Pfizer Customer Service jobs?

The most popular types of Shift Pfizer Customer Service jobs are:

What states have the most Day Shift Pfizer Customer Service jobs?

States with the most job openings for Day Shift Pfizer Customer Service jobs include:

Customer Service Representative - Day Shift

Allied Tech

Austin, TX โ€ข Remote

$50K - $62K/yr

Full-time

Re-posted 27 days ago


Job description

Customer Service Representative - Day Shift

There are two kinds of people in this world: those who light up a room when they walk in, and those who light it up when they leave. We're looking for the first kind.


What is the pay?

  • $50,000 - $62,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Day Shift: 8:00 AM - 4:00 PM Central Time (CT)

Great customer service is about more than answering questions -- it's about creating trust, solving problems, and making people feel taken care of. If that sounds like the kind of work you do best, we'd love to hear from you.