ZipRecruiter

Log In

1

Day Shift Ditch Rider Jobs in California (NOW HIRING)

JBCPlatform

Be Seen First

Rider Operations Async Shift Supervisor

Foster City, CA · On-site

$35 - $37/hr

RiderOperations Async Shift Supervisor Location: Foster City Pay Rate: $35-$37/hour Available ... Support operators in day-to-day operations during asynchronous chats or emails with riders.

Kimco Staffing

$19.50/hr

... 1st Shift: $19.00/hour 4/10 Schedule (4 days per week, 10-hour shifts) 2nd Shift: $19.50/hour 5-Day Schedule What We're Looking For Previous center rider equipment experience required (at least 6 ...

next page

Showing results 1-20

All JobsDay Shift Ditch Rider JobsDay Shift Ditch Rider Jobs in California

Day Shift Ditch Rider information

What is the difference between Day Shift Ditch Rider vs Water Plant Operator?

AspectDay Shift Ditch RiderWater Plant Operator
CredentialsHigh school diploma, water district trainingHigh school diploma, state certification/license
Work EnvironmentOutdoor, on-site at water ditches and canalsIndoor and outdoor, at water treatment facilities
Industry UsageWater districts, irrigation systemsMunicipal water treatment plants
Job FocusMaintaining water flow in ditches and canalsOperating and maintaining water treatment equipment

The Day Shift Ditch Rider primarily focuses on maintaining water flow in irrigation ditches and canals, often working outdoors. In contrast, a Water Plant Operator manages water treatment processes within a facility, requiring specific certifications. Both roles are essential in water management but differ in environment and technical requirements.

What are popular job titles related to Day Shift Ditch Rider jobs in California? For Day Shift Ditch Rider jobs in California, the most frequently searched job titles are:
What job categories do people searching Day Shift Ditch Rider jobs in California look for? The top searched job categories for Day Shift Ditch Rider jobs in California are:
What cities in California are hiring for Day Shift Ditch Rider jobs? Cities in California with the most Day Shift Ditch Rider job openings:
Day Shift Ditch Rider jobs near you
Rider Operations Async Shift Supervisor

Rider Operations Async Shift Supervisor

JBCPlatform

Foster City, CA • On-site

$35 - $37/hr

Temporary

Posted 5 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Role: RiderOperations Async Shift Supervisor

Location:  Foster City

Pay Rate: $35-$37/hour

Available Shifts:

Wednesday–Sunday, 7:00 AM–3:30 PM - 1 open position
Friday-Tuesday, 3:00pm-11:30pm - 1 open position

Interview Process: 

Round 1 - Q&A interview with team member and hiring manager

JOB DESCRIPTION

About the role

The Rider Operations (RiderOps) team ensures the success of all customer interactions with our robo-taxi service. We are the human partner to the robot AI, providing an amazing support experience to our customers. In preparation for our commercial launch, we are growing our asynchronous team to support the challenging delivery of traditional customer service with specialized rider support before/after customer rides. We are seeking individuals that will excel in a fast-paced, dynamic environment to up-hold a superior level of service for our riders.

As a RiderOps Shift Supervisor, you will work closely with the team that provides the human point of contact for Riders; including ensuring operators are following the correct workflows and approved procedures that support our customers. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset. Additionally, you will have the unique opportunity to support development of new operational processes and tools for scale while being able to make real-time decisions to ensure operational excellence.

Additionally the RiderOps Shift Supervisor, will work closely with other leaders within the Fleet Operations organization to safely and efficiently drive the day-to-day operations of our vehicle fleets. Our Shift Supervisors are disciplined team players, and believe in doing everything it takes to safely accomplish the mission.
Responsibilities include:

  • Uphold a safety-centric, inclusive and open-communication culture.
  • Complete all assigned administrative tasks
  • Support operators in day-to-day operations during asynchronous chats or emails with riders.
  • Support testing missions.
  • Share best practices in real time with operators.
  • Escalate service issues and operational areas of improvement to Zoox Leadership 
  • Become a subject matter expert on all of Zoox’s proprietary software related to RiderOps.
  • Motivate and mentor peers to execute and deliver to Zoox’s high standards.
  • Act as a “player/coach” by regularly supporting day to day operations as a Rider Operator
  • Act as first point of contact to support escalations that may come from, but not limited to Emergency Services, customer complaints, and service reports. 

Requirements

  • 2 years of Customer Service Experience as a leader or similar experience. 
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem solve and improve operational efficiency
  • Proactive mindset and resourcefulness
  • Strong written and verbal communication skills to coordinate with customers, team members,and management to explain technical issues
  • Able to manage ambiguity and remain customer focused to ensure our riders and teams are supported in a timely manner 

Preferred Skills

  • 12 months of experience with Zoox as an employee or contractor in a Rider Operations role.
  • 2+ years autonomous vehicle industry or operations experience.
  • Experience as an Instructor or Lead within an operations team, or equivalent management or leadership experience.
  • Experience in leading or managing a highly cross functional team
JBCPlatform logo

About JBCPlatform

Sourced by ZipRecruiter

JBC is a leading global consumer search practice supporting the world’s most innovative & sought-after brands. From startups to Fortune 500 companies, we understand the fundamental need to have the right people in the right positions to propel your business to the next level. That’s why we get to know you and the people who make up your ethos to find the perfect candidates to support and drive your organization forward. We have decades of experience in your industry and plenty of strategic market intelligence, but most importantly we know that what sets us apart is our focus on people first. This focus isn’t just to find that one perfect person for a job, it’s to help shape organizations person by person as the building blocks of your future.

Company size

51 - 200 Employees

Headquarters location

Hauppauge, NY, US

View All JBCPlatform Jobs