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Day Shift Customer Success Jobs (NOW HIRING)

Renterra

Customer Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Manager (CSM) As a Customer Success Manager (CSM) at Renterra, you will own the ... Renterra in their day-to-day operations. You will partner closely with customers during ...

Right Fit Advisors

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Dealpath

Manager, Customer Success

New York, NY · On-site

$137K - $147K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Partner directly with customers on their success roadmap, helping investment teams, asset managers, and operators connect their day to day use of Dealpath to the outcomes they are measured on.

Inspected

Customer Success Manager

Fort Lauderdale, FL · On-site

  • Medical

  • Retirement

  • PTO

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our ... Recognize that buyers and day-to-day users are often different people - build adoption strategies ...

Inspected

Customer Success Manager

Plantation, FL · On-site

  • Medical

  • Retirement

  • PTO

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our ... Recognize that buyers and day-to-day users are often different people - build adoption strategies ...

OpenLoop Health, Inc

Customer Success Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this role, you will support the Customer Success team in delivering a high-quality client ... What You'll Do * Support assigned clients as a day-to-day point of contact, ensuring timely ...

Nasuni

Customer Success Manager

Boston, MA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni: Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data ...

PointOne

Customer Success Lead

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

An interest in AI and the future of professional services Most importantly: you're excited to own and build out the customer success function from day one, define what world-class customer experience ...

Garage

Customer Success Manager

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager Garage powers the exchange of critical assets across America's essential ... Own the day-to-day customer experience across phone, email, chat, and text for buyers and sellers.

Yes Energy

Customer Success Manager

Boulder, CO · On-site

$80K - $95K/yr

  • Medical

  • Retirement

  • PTO

Chicago, IL; or Richmond, VA * Full-time * Hybrid 2 days/week in the office * Reporting to: Sr. Manager of Customer Success * Travel requirements: Up to 15% of the time. Primary Responsibilities

penlink

Customer Success Specialist

Lincoln, NE · On-site +1

The Customer Success Specialist will own the full lifecycle of client relationships, from ... Requirements YOUR RESPONSIBILITIES • Serve as a day-to-day contact for assigned accounts ...

penlink

Customer Success Specialist

Lincoln, NE · Remote

The Customer Success Specialist will own the full lifecycle of client relationships, from ... Serve as a day-to-day contact for assigned accounts, building trust and rapport while identifying ...

Box

Customer Success Manager

San Francisco, CA · On-site

... shift. Why Box Needs You Our Customer Success team powers long-term customer value and growth ... Hybrid: Based in San Francisco with 3 days/week in-office; travel within the region as needed.

penlink

Customer Success Specialist

Mobile, AL · On-site

The Customer Success Specialist will own the full lifecycle of client relationships, from ... Requirements YOUR RESPONSIBILITIES • Serve as a day-to-day contact for assigned accounts ...

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All JobsDay Shift Customer Success Jobs

Day Shift Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do day shift customer success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for day shift customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
Day Shift Customer Success jobs near you
Infographic showing various Day Shift Customer Success job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Renterra

Chicago, IL • On-site

Other

Medical, Dental, Vision, PTO

Posted 24 days ago

Job description

Customer Success Manager (CSM)

As a Customer Success Manager (CSM) at Renterra, you will own the customer journey from pre-onboarding through long-term success. Your primary responsibility is to get customers up and running successfully, ensuring they are properly set up, trained, and confident using Renterra in their day-to-day operations.

You will partner closely with customers during implementation and training, then continue to manage the relationship post–go-live to drive adoption, retention, and growth. This role blends onboarding, enablement, relationship management, and proactive support, and is central to delivering an exceptional customer experience. This is a Chicago-based, hybrid role.

Pre-Onboarding, Setup & Go-Live
  • Partner with customers immediately post-sale to guide them through pre-onboarding and implementation
  • Lead system setup and configuration alongside customers, ensuring Renterra is tailored to their business workflows
  • Conduct live training sessions to educate customers on core functionality and best practices
  • Ensure customers successfully go live and feel confident using Renterra in their daily operations
  • Identify risks early in the onboarding process and proactively address them
  • Occasionally assist with in-person, onsite implementations when necessary
Ongoing Customer Success & Support
  • Own long-term relationships for a portfolio of customers and serve as their primary point of contact
  • Proactively monitor customer usage, engagement, and health indicators
  • Lead ongoing check-ins and success reviews with customers
  • Respond to customer questions and coordinate with support, product, and engineering as needed
  • Advocate for customers internally while setting clear expectations
Retention, Growth & Feedback
  • Manage renewals and work to maximize retention and long-term value
  • Identify opportunities for expansion and execute upsells through additional products, features, or increased usage
  • Gather and synthesize customer feedback to inform product improvements and roadmap decisions
  • Partner closely with product and engineering teams to represent the voice of the customer
Qualifications
  • 3+ years of experience in Customer Success, Implementation, Onboarding, or Account Management at a SaaS company
  • Strong experience leading customer onboarding, setup, training, and go-live processes
  • Excellent communication and presentation skills
  • Proven ability to manage multiple customers and projects simultaneously
  • Comfortable balancing customer success with commercial outcomes, including renewals, upsells, and cross-sells
  • Comfortable working in a fast-paced, startup environment
  • Strong problem-solving skills and a customer-first mindset
  • Experience with SMB customers is a plus
  • Familiarity with the equipment rental, construction, or asset-heavy industries is a plus, but not required
  • Must be based in the Chicago area and able to work from the office in a hybrid capacity
What We Offer
  • Competitive salary and equity
  • Health, dental, and vision insurance
  • Flexible PTO policy
  • A supportive, customer-first team culture
  • Direct ownership over customer outcomes from day one
  • Opportunities for growth as the Customer Success organization scales

This is an opportunity to play a high-impact, end-to-end role in helping customers successfully adopt a modern rental software platform. If you enjoy onboarding customers, teaching software, building long-term relationships, and being hands-on with customers from day one, we'd love to hear from you.

Renterra is an Equal Opportunity Employer.

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