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Day Shift Consumer Cellular Customer Service Jobs

Customer Service Associate

Northport, AL

$13.75 - $18.75/hr

... days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance ... FIS Shift: Primarily 2nd Shift - The schedules will be between 1:00 PM and 10:45 PM ***The training ...

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Day Shift Consumer Cellular Customer Service information

See salary details

$9

$17

$24

How much do day shift consumer cellular customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for day shift consumer cellular customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

Is Consumer Cellular a good company to work for?

Consumer Cellular customer service roles, including day shift positions, are generally considered to offer a supportive work environment with flexible schedules and training opportunities. Employees often cite positive management and a focus on customer satisfaction, though experiences can vary by individual. It is advisable to research specific reviews and job details for a comprehensive understanding.

What are Day Shift Consumer Cellular Customer Service representatives?

Day Shift Consumer Cellular Customer Service representatives are professionals who assist customers of Consumer Cellular during regular daytime business hours. Their primary responsibilities include answering customer inquiries, resolving issues related to accounts, billing, or devices, and providing product or service information. These representatives use phone, email, or chat systems to communicate with customers and ensure a positive customer experience. Working the day shift typically means handling a high volume of calls and collaborating with team members to solve customer problems efficiently.

What are the key skills and qualifications needed to thrive as a Day Shift Consumer Cellular Customer Service Representative, and why are they important?

To thrive as a Day Shift Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and mobile device troubleshooting is typically required. Patience, active listening, and a positive attitude help you stand out in handling diverse customer inquiries. These skills are essential for delivering excellent customer experiences, efficiently resolving issues, and maintaining customer satisfaction.

How much do Consumer Cellular employees make?

Consumer Cellular customer service representatives working the day shift typically earn an hourly wage around $12 to $15, with some positions offering additional benefits or bonuses. Salaries can vary based on experience, location, and specific role responsibilities within the company.

What are some common challenges faced by Day Shift Consumer Cellular Customer Service representatives, and how can they be managed?

Day Shift Consumer Cellular Customer Service representatives often navigate a high volume of customer inquiries, ranging from billing questions to technical support. Managing time efficiently and staying calm under pressure are essential, as calls can vary in complexity and urgency. Collaborating with colleagues and utilizing internal resources, like knowledge bases and escalation channels, helps resolve issues more effectively. Building strong communication skills and maintaining a positive attitude can greatly enhance customer satisfaction and make the role more rewarding.

What is the difference between Day Shift Consumer Cellular Customer Service vs Day Shift AT&T Customer Service?

AspectDay Shift Consumer Cellular Customer ServiceDay Shift AT&T Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or on-site; fast-paced, customer-focusedCall centers, retail stores, or remote; fast-paced, customer-focused
Employer & Industry UsageConsumer cellular providers, telecommunications industryTelecommunications providers, wireless services
Common Search & ComparisonYesYes

Both roles involve assisting customers with service inquiries, billing, and technical support within the telecommunications industry. The main differences lie in the specific employer and product lines, but the required skills and work environment are very similar, making them comparable options for customer service professionals in this industry.

What is the highest paying customer service job?

The highest paying customer service jobs are often in managerial or specialized roles such as Customer Service Director, Call Center Manager, or Technical Support Manager, which can offer salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing teams and implementing customer service strategies.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives, including those working day shifts, typically earn around $12 to $15 per hour. Pay rates can vary based on experience, location, and performance, and the role often requires good communication skills and familiarity with customer service tools.
More about Day Shift Consumer Cellular Customer Service jobs
What cities are hiring for Day Shift Consumer Cellular Customer Service jobs? Cities with the most Day Shift Consumer Cellular Customer Service job openings:
What states have the most Day Shift Consumer Cellular Customer Service jobs? States with the most job openings for Day Shift Consumer Cellular Customer Service jobs include:
What job categories do people searching Day Shift Consumer Cellular Customer Service jobs look for? The top searched job categories for Day Shift Consumer Cellular Customer Service jobs are:
Infographic showing various Day Shift Consumer Cellular Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 87% Full Time, 2% Temporary, 7% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Consumer Loan Specialist - Sales Customer Service

Consumer Loan Specialist - Sales Customer Service

Republic Finance, LLC

Winston Salem, NC • On-site

$32K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Republic Finance rating

6.6

Company rating: 6.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Overview & Responsibilities
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!
This position earns a competitive salary of $32,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.
Job responsibilities are as follows:
  • Actively seeks opportunities to originate new loan business with new and existing customers.
  • Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
  • Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
  • Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
  • Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
  • Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
  • Consistently meets or exceeds loan goals.
  • Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
  • Applies analytical skills to quickly and efficiently resolve any customer issues.
  • Processes insurance claims, follow-ups and payments daily and maintains insurance log.
  • Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
  • Answers incoming phone calls; checks branch's voicemail.
  • Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.

Requirements
  • High school diploma or equivalent.
  • Minimum of 1 year of sales experience (i.e., retail sales, goal-oriented or incentive based).
  • Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
  • Ability to work in a high-performing, fast-paced, goal-oriented, team environment.
  • Ability to successfully navigate priorities while paying close attention to details.
  • Basic computer skills and familiarity with Windows & Microsoft Office.
  • Ability to meet our acceptable standards for criminal background history, credit history and pass a pre-employment drug screen.
  • Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.

Benefits
We offer a competitive compensation and benefits package including:
  • Health, Dental, & Vision Insurance
  • 15 days of Paid Time Off (PTO) to start + 1 additional personal day
  • 401k + employer match
  • Company provided Life Insurance & Long Term Disability
  • Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:
  • Access to LinkedIn Learning's library of 10,000+ professional development courses
  • Employee of the Month Program
  • Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
  • Professional offices with a friendly team environment
  • Monthly incentive bonus pay
  • Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.