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Day Shift Consumer Cellular Customer Service Jobs

Blood Bank of Delmarva

Lab Aide - Day Shift

Newark, DE

$15 - $20.75/hr

Exemplifies BBD's Customer Service Mission & Core Values. * High school diploma or equivalent. * 2+ ... NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200 ...

Consumer Portfolio Services

Be Seen First

Entry Level - Customer Service/ Collector

Maitland, FL · On-site

$18/hr

Help Consumer Portfolio Services, Inc. continue to be a leader in the Finance Industry by acting as ... Effectively prioritize and shift focus between tasks as needed, ensuring proper attention to each ...

New

Atlas Credit Co.

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.50/hr

... consumer lending companies. Our mission is to treat every customer and employee with honesty and ... Day shift Weekly day range: * Monday to Friday * Saturdays Education: * High school or equivalent ...

Staff Experts

Customer Service Representative

Tucson, AZ

$13.75 - $18.75/hr

Staff Experts, LLC is currently seeking to fill Customer Service Representative positions. If you ... Day shift & Night Shift Must be able to work a rotating shift schedule. Some weeks you will work a ...

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All JobsDay Shift Consumer Cellular Customer Service Jobs

Day Shift Consumer Cellular Customer Service information

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$9

$17

$24

How much do day shift consumer cellular customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for day shift consumer cellular customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

Is Consumer Cellular a good company to work for?

Consumer Cellular customer service roles, including day shift positions, are generally considered to offer a supportive work environment with flexible schedules and training opportunities. Employees often cite positive management and a focus on customer satisfaction, though experiences can vary by individual. It is advisable to research specific reviews and job details for a comprehensive understanding.

What are Day Shift Consumer Cellular Customer Service representatives?

Day Shift Consumer Cellular Customer Service representatives are professionals who assist customers of Consumer Cellular during regular daytime business hours. Their primary responsibilities include answering customer inquiries, resolving issues related to accounts, billing, or devices, and providing product or service information. These representatives use phone, email, or chat systems to communicate with customers and ensure a positive customer experience. Working the day shift typically means handling a high volume of calls and collaborating with team members to solve customer problems efficiently.

What are the key skills and qualifications needed to thrive as a Day Shift Consumer Cellular Customer Service Representative, and why are they important?

To thrive as a Day Shift Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and mobile device troubleshooting is typically required. Patience, active listening, and a positive attitude help you stand out in handling diverse customer inquiries. These skills are essential for delivering excellent customer experiences, efficiently resolving issues, and maintaining customer satisfaction.

How much do Consumer Cellular employees make?

Consumer Cellular customer service representatives working the day shift typically earn an hourly wage around $12 to $15, with some positions offering additional benefits or bonuses. Salaries can vary based on experience, location, and specific role responsibilities within the company.

What are some common challenges faced by Day Shift Consumer Cellular Customer Service representatives, and how can they be managed?

Day Shift Consumer Cellular Customer Service representatives often navigate a high volume of customer inquiries, ranging from billing questions to technical support. Managing time efficiently and staying calm under pressure are essential, as calls can vary in complexity and urgency. Collaborating with colleagues and utilizing internal resources, like knowledge bases and escalation channels, helps resolve issues more effectively. Building strong communication skills and maintaining a positive attitude can greatly enhance customer satisfaction and make the role more rewarding.

What is the difference between Day Shift Consumer Cellular Customer Service vs Day Shift AT&T Customer Service?

AspectDay Shift Consumer Cellular Customer ServiceDay Shift AT&T Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or on-site; fast-paced, customer-focusedCall centers, retail stores, or remote; fast-paced, customer-focused
Employer & Industry UsageConsumer cellular providers, telecommunications industryTelecommunications providers, wireless services
Common Search & ComparisonYesYes

Both roles involve assisting customers with service inquiries, billing, and technical support within the telecommunications industry. The main differences lie in the specific employer and product lines, but the required skills and work environment are very similar, making them comparable options for customer service professionals in this industry.

What is the highest paying customer service job?

The highest paying customer service jobs are often in managerial or specialized roles such as Customer Service Director, Call Center Manager, or Technical Support Manager, which can offer salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing teams and implementing customer service strategies.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives, including those working day shifts, typically earn around $12 to $15 per hour. Pay rates can vary based on experience, location, and performance, and the role often requires good communication skills and familiarity with customer service tools.
More about Day Shift Consumer Cellular Customer Service jobs
What cities are hiring for Day Shift Consumer Cellular Customer Service jobs? Cities with the most Day Shift Consumer Cellular Customer Service job openings:
What states have the most Day Shift Consumer Cellular Customer Service jobs? States with the most job openings for Day Shift Consumer Cellular Customer Service jobs include:
What job categories do people searching Day Shift Consumer Cellular Customer Service jobs look for? The top searched job categories for Day Shift Consumer Cellular Customer Service jobs are:
Day Shift Consumer Cellular Customer Service jobs near you
Infographic showing various Day Shift Consumer Cellular Customer Service job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 87% Full Time, 2% Temporary, 7% Contract, and 2% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Wireless Retail Sales Specialist - Fort Wayne, IN

Wireless Retail Sales Specialist - Fort Wayne, IN

Consumer Cellular

Fort Wayne, IN • On-site

$17 - $18/hr

Full-time

Posted 26 days ago

Consumer Cellular rating

8.0

Company rating: 8.0 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

18th of 78 rated telecommunications companies

Job description

At Consumer Cellular, we are redefining Retail!
At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.
As part of our retail team, you won't just sell phones and plans, you'll build relationships. You'll guide guests through decisions with patience and expertise. You'll create moments that turn first-time visitors into lifelong customers.
We're expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression.
What you will do
At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don't. We're not just here to sell phones. We're here to build real relationships. Honestly? It feels more like friendship. We're transforming the retail experience by doing things differently. When guests walk into our stores, they're greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That's where you come in.
The wage for this position is between $17.00 - $18.00/hour, plus uncapped commission.
This position is classified as modified full-time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.
  • Brand Ambassador - While orange is our color, we are best known for our outstanding customer service. You create a welcoming, comfortable store environment where every guest feels valued. You bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.
  • Relationship Builder - You build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You guide interactions toward solutions that meet guest needs while supporting store performance goals. You focus on building loyalty - not just completing transactions.
  • Product and Services Enthusiast - You will confidently sell devices, plans and services, translating technology into simple, real-world conversations. You stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.
  • Account Management - You manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time.

What Consumer Cellular employees say

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Benefits

Hours and flexibility

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