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Day Shift Consumer Cellular Customer Service Jobs

Tessco, LLC

Customer Service Representative

Minneapolis, MN · On-site

$55K - $65K/yr

It enhances the consumer experience for things like entertainment, shopping, and communications. In ... cellular data communications * Strong technical product background/aptitude in IP Networking and ...

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Day Shift Consumer Cellular Customer Service information

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$24

How much do day shift consumer cellular customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for day shift consumer cellular customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are Day Shift Consumer Cellular Customer Service representatives?

Day Shift Consumer Cellular Customer Service representatives are professionals who assist customers of Consumer Cellular during regular daytime business hours. Their primary responsibilities include answering customer inquiries, resolving issues related to accounts, billing, or devices, and providing product or service information. These representatives use phone, email, or chat systems to communicate with customers and ensure a positive customer experience. Working the day shift typically means handling a high volume of calls and collaborating with team members to solve customer problems efficiently.

What are the key skills and qualifications needed to thrive as a Day Shift Consumer Cellular Customer Service Representative, and why are they important?

To thrive as a Day Shift Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and mobile device troubleshooting is typically required. Patience, active listening, and a positive attitude help you stand out in handling diverse customer inquiries. These skills are essential for delivering excellent customer experiences, efficiently resolving issues, and maintaining customer satisfaction.

How much do Consumer Cellular employees make?

Consumer Cellular customer service representatives working the day shift typically earn an hourly wage around $12 to $15, with some positions offering additional benefits. Salaries can vary based on experience, location, and performance, and employees often receive training on customer service skills and phone systems.

What are some common challenges faced by Day Shift Consumer Cellular Customer Service representatives, and how can they be managed?

Day Shift Consumer Cellular Customer Service representatives often navigate a high volume of customer inquiries, ranging from billing questions to technical support. Managing time efficiently and staying calm under pressure are essential, as calls can vary in complexity and urgency. Collaborating with colleagues and utilizing internal resources, like knowledge bases and escalation channels, helps resolve issues more effectively. Building strong communication skills and maintaining a positive attitude can greatly enhance customer satisfaction and make the role more rewarding.

What is the difference between Day Shift Consumer Cellular Customer Service vs Day Shift AT&T Customer Service?

AspectDay Shift Consumer Cellular Customer ServiceDay Shift AT&T Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or on-site; fast-paced, customer-focusedCall centers, retail stores, or remote; fast-paced, customer-focused
Employer & Industry UsageConsumer cellular providers, telecommunications industryTelecommunications providers, wireless services
Common Search & ComparisonYesYes

Both roles involve assisting customers with service inquiries, billing, and technical support within the telecommunications industry. The main differences lie in the specific employer and product lines, but the required skills and work environment are very similar, making them comparable options for customer service professionals in this industry.

Does Consumer Cellular offer remote work?

Consumer Cellular customer service roles, including day shift positions, are primarily based in call centers and typically require in-office work. However, some customer service positions may offer remote work options depending on the company's policies and the specific role.

What is the highest paying customer service job?

The highest paying customer service jobs are often in managerial or specialized roles such as Customer Service Director, Call Center Manager, or Technical Support Manager, which can offer salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and sometimes industry-specific certifications, and they often involve overseeing large teams or complex customer issues.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives working day shifts typically earn around $12 to $15 per hour, depending on experience and location. The pay rate may vary and can include additional benefits such as flexible schedules and training opportunities.
More about Day Shift Consumer Cellular Customer Service jobs
What cities are hiring for Day Shift Consumer Cellular Customer Service jobs? Cities with the most Day Shift Consumer Cellular Customer Service job openings:
What states have the most Day Shift Consumer Cellular Customer Service jobs? States with the most job openings for Day Shift Consumer Cellular Customer Service jobs include:
What job categories do people searching Day Shift Consumer Cellular Customer Service jobs look for? The top searched job categories for Day Shift Consumer Cellular Customer Service jobs are:
Day Shift Consumer Cellular Customer Service jobs near you
Infographic showing various Day Shift Consumer Cellular Customer Service job openings in the United States as of July 2026, with employment types broken down into 59% Full Time, 14% Part Time, and 27% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Senior Wireless Sales Expert - Glen Allen, VA

Senior Wireless Sales Expert - Glen Allen, VA

Consumer Cellular

Glen Allen, VA • On-site

$19 - $20/hr

Full-time

Re-posted 14 days ago

Consumer Cellular rating

8.0

Company rating: 8.0 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

20th of 82 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
At Consumer Cellular we are redefining Retail!
At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.
As part of our retail team, you won't just sell phones and plans, you'll build relationships. You'll guide guests through decisions with patience and expertise. You'll create moments that turn first-time visitors into lifelong customers.
We're expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression.
What you will do
At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don't. We're not just here to sell phones. We're here to build real relationships. Honestly? It feels more like friendship. We're transforming the retail experience by doing things differently. When guests walk into our stores, they're greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That's where you come in.
The wage for this position is between $19.00 - $20.00/hour, plus uncapped commission.
This position is classified as modified full-time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.
  • Brand Ambassador - You represent our people-first culture every day by creating a welcoming, comfortable store environment. You deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
  • Relationship Builder - You connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance. You focus on building loyalty not just completing transactions.
  • Product and Services Expert - You confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals. You simplify technology into easy, real-world conversations and stay current on promotions and product knowledge.
  • Store Key Support - As a senior team member, you are trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests. You follow company processes and support a smooth, professional store experience during your shift.

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