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Day Shift Consumer Cellular Customer Service Jobs

Consumer Cellular

Senior AI Engineer

Scottsdale, AZ · On-site

$55.75 - $71.75/hr

Customer service decision support * Knowledge retrieval * Workflow orchestration * Next-best-action ... that defines Consumer Cellular's customer experience. Business Partnership * Build trusted ...

Consumer Cellular

Receptionist

Scottsdale, AZ · On-site

$16 - $21/hr

... Consumer Cellular has earned recognition as the most awarded wireless brand for customer service ... Competitive base pay with potential for shift differential, overtime and bonus pay * Medical ...

New

Mr Greens Produce

Day Customer Service Rep

Austin, TX

$15.75 - $21.50/hr

Description Mr. Greens Produce is looking for highly motivated (Day Shift) Customer Service Reps! Apply Today! Mr. Greens has proudly grown into one of the largest privately-owned produce ...

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Day Shift Consumer Cellular Customer Service information

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How much do day shift consumer cellular customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for day shift consumer cellular customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is a day shift Consumer Cellular customer service representative?

Day Shift Consumer Cellular Customer Service representatives are professionals who assist customers of Consumer Cellular during regular daytime business hours. Their primary responsibilities include answering customer inquiries, resolving issues related to accounts, billing, or devices, and providing product or service information. These representatives use phone, email, or chat systems to communicate with customers and ensure a positive customer experience. Working the day shift typically means handling a high volume of calls and collaborating with team members to solve customer problems efficiently.

What are the key skills and qualifications needed to thrive as a day shift Consumer Cellular customer service representative?

To thrive as a Day Shift Consumer Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and mobile device troubleshooting is typically required. Patience, active listening, and a positive attitude help you stand out in handling diverse customer inquiries. These skills are essential for delivering excellent customer experiences, efficiently resolving issues, and maintaining customer satisfaction.

What are some common challenges faced by day shift Consumer Cellular customer service representatives, and how can they be managed?

Day Shift Consumer Cellular Customer Service representatives often navigate a high volume of customer inquiries, ranging from billing questions to technical support. Managing time efficiently and staying calm under pressure are essential, as calls can vary in complexity and urgency. Collaborating with colleagues and utilizing internal resources, like knowledge bases and escalation channels, helps resolve issues more effectively. Building strong communication skills and maintaining a positive attitude can greatly enhance customer satisfaction and make the role more rewarding.

What is the difference between Day Shift Consumer Cellular Customer Service vs Day Shift AT&T Customer Service?

AspectDay Shift Consumer Cellular Customer ServiceDay Shift AT&T Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or on-site; fast-paced, customer-focusedCall centers, retail stores, or remote; fast-paced, customer-focused
Employer & Industry UsageConsumer cellular providers, telecommunications industryTelecommunications providers, wireless services
Common Search & ComparisonYesYes

Both roles involve assisting customers with service inquiries, billing, and technical support within the telecommunications industry. The main differences lie in the specific employer and product lines, but the required skills and work environment are very similar, making them comparable options for customer service professionals in this industry.

More about Day Shift Consumer Cellular Customer Service jobs
What cities are hiring for Day Shift Consumer Cellular Customer Service jobs? Cities with the most Day Shift Consumer Cellular Customer Service job openings:
What states have the most Day Shift Consumer Cellular Customer Service jobs? States with the most job openings for Day Shift Consumer Cellular Customer Service jobs include:
What job categories do people searching Day Shift Consumer Cellular Customer Service jobs look for? The top searched job categories for Day Shift Consumer Cellular Customer Service jobs are:
Day Shift Consumer Cellular Customer Service jobs near you
Infographic showing various Day Shift Consumer Cellular Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Senior AI Engineer

Consumer Cellular

Scottsdale, AZ • On-site

$55.75 - $71.75/hr

Full-time

Posted 25 days ago

Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.
Job Summary
Consumer Cellular is seeking a visionary Senior AI Engineer to lead the design, strategy, and execution of Artificial Intelligence solutions that transform how we serve customers and empower employees.
Reporting directly to the Chief Information Officer, this highly visible role will define the company's AI roadmap while partnering with executive leadership and business domain owners to identify opportunities where AI can fundamentally improve business outcomes.
This leader will combine deep technical expertise with strategic business acumen to design intelligent systems, machine learning solutions, and AI-powered decisioning agents that improve employee productivity, elevate customer experiences, and reimagine work across the enterprise.
Success in this role requires someone who is equally comfortable discussing enterprise AI strategy with executives, facilitating innovation workshops with business leaders, and designing scalable AI architectures that move from concept to production.
This is more than an engineering role-it's an opportunity to shape the future of work at Consumer Cellular.
What You Will Do
AI Strategy & Enterprise Transformation
  • Develop and execute Consumer Cellular's enterprise AI strategy aligned with business priorities.
  • Identify opportunities where Artificial Intelligence can fundamentally improve operations, customer experiences, and employee productivity.
  • Partner with executive leadership and business stakeholders to create AI roadmaps and implementation strategies.
  • Lead AI discovery sessions across Customer Care, Retail, Sales, Marketing, Finance, HR, Operations, and Technology.
  • Challenge existing business processes by reimagining how work should be performed in an AI-enabled organization.
  • Prioritize AI initiatives based on business value, feasibility, customer impact, and operational efficiency.
  • Build executive-level business cases demonstrating measurable ROI for AI investments.

AI Solution Architecture
  • Design enterprise-scale AI solutions supporting customer-facing and employee-facing experiences.
  • Architect intelligent decisioning agents that augment frontline employees during customer interactions.
  • Design Retrieval-Augmented Generation (RAG) architectures leveraging enterprise knowledge.
  • Build scalable AI platforms capable of supporting multiple business domains.
  • Define standards for AI architecture, model governance, observability, security, and responsible AI.
  • Evaluate emerging AI technologies and determine applicability within Consumer Cellular.

Machine Learning & AI Engineering
  • Design, develop, deploy, and optimize production-ready machine learning solutions.
  • Build predictive and prescriptive models supporting customer retention, sales optimization, workforce management, fraud detection, and operational efficiency.
  • Develop AI copilots and intelligent assistants using Large Language Models.
  • Optimize prompts, model performance, reasoning quality, and AI workflows.
  • Establish MLOps standards supporting enterprise deployment and lifecycle management.

Intelligent Agent Development
Lead Development of AI Agents capable of
  • Customer service decision support
  • Knowledge retrieval
  • Workflow orchestration
  • Next-best-action recommendations
  • Employee coaching
  • Quality assurance automation
  • Contact summarization
  • Customer journey optimization

These agents should improve employee decision making while preserving the human connection that defines Consumer Cellular's customer experience.
Business Partnership
  • Build trusted relationships with executive leaders and business domain experts.
  • Translate operational challenges into AI-enabled business solutions.
  • Lead AI workshops focused on innovation and future-state process design.
  • Influence business leaders to adopt AI-driven operating models.
  • Communicate complex AI concepts to technical and non-technical audiences.

Technical Leadership
  • Provide technical leadership for enterprise AI initiatives.
  • Mentor engineers and promote AI best practices.
  • Establish coding standards, architecture patterns, and engineering excellence.
  • Drive experimentation while maintaining production-quality engineering discipline.
  • Stay ahead of emerging technologies including:
    • Large Language Models
    • Agentic AI
    • Autonomous AI Systems
    • Machine Learning
    • Multi-Agent Frameworks
    • AI Governance
    • Intelligent Automation

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