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Day Shift Client Services Associate Jobs (NOW HIRING)

Client Services Associates play an integral role in providing luxury service and assessing the ... Live Our Vision, Values and Beliefs every day * Greet and welcome RH Clients and assist with any ...

Client Services Associate

Severance, CO · On-site

$16.54 - $22.67/hr

We accomplish this by working together, because at the end of the day, TBK means striving for ... Balancing currency, coin, and teller drawer at the end of each shift. * Opening new accounts per ...

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be the main point of contact for clients, working closely with our Production team to make sure projects ...

What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all ...

ESCA Client Services Associate About Venn Strategies Venn Strategies is a nationally recognized ... Coordinate congressional meetings for Lobby Day and other advocacy events. * Assist with ...

From day one, you'll be part of a vibrant team that values collaboration and innovation, helping ... Skills Customer service, Client support, Process analysis Top Skills Details Customer service ...

TransPerfect Is More Than Just a Job... Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual ...

Provides day-to-day personalized customer service under quality standards defined by the Bank for ... Acts as back up of other Client Services Associate / Officers. * Ensures preventive measures are ...

Support brokers and client teams with day-to-day business development and client service activities * Prepare and coordinate client presentations, proposals, RFP responses, and pitch materials * Help ...

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Day Shift Client Services Associate information

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$22

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How much do day shift client services associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for day shift client services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What are some typical challenges a Day Shift Client Services Associate might face, and how can they be addressed?

As a Day Shift Client Services Associate, you may encounter challenges such as managing high call volumes during peak hours or addressing complex client inquiries efficiently. Staying organized, practicing active listening, and utilizing available knowledge bases can help resolve issues promptly. Additionally, collaborating with team members and supervisors can provide support when handling unfamiliar situations, ensuring clients receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a Day Shift Client Services Associate, and why are they important?

To thrive as a Day Shift Client Services Associate, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent educational background. Familiarity with CRM software, telephone systems, and basic office applications like MS Office is typically required. Outstanding communication, problem-solving abilities, and a positive attitude help individuals stand out in this role. These skills are crucial for efficiently resolving client issues and ensuring a high level of customer satisfaction throughout the day.

What is the difference between Day Shift Client Services Associate vs Customer Support Specialist?

AspectDay Shift Client Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice setting, daytime hours, client-facing interactionsOffice or remote, daytime hours, client or customer interactions
Employer & Industry UsageFinancial, healthcare, or service industriesRetail, tech, or service industries
Comparison Search IntentYesYes

The Day Shift Client Services Associate and Customer Support Specialist roles share similar credentials, work environments, and industry usage, often involving client interactions during daytime hours. The main difference lies in industry focus and specific job responsibilities, with the associate typically working directly with clients to manage accounts or services, while the support specialist handles customer inquiries and troubleshooting. Both roles are essential for maintaining client satisfaction and are frequently compared by job seekers in customer service fields.

What does a Day Shift Client Services Associate do?

A Day Shift Client Services Associate is responsible for assisting clients with their inquiries, resolving issues, and providing information about products or services during daytime business hours. They typically handle customer communication via phone, email, or chat, ensuring a positive client experience. Their role may also involve processing transactions, updating client records, and collaborating with other departments to address client needs. Excellent communication skills and a customer-oriented mindset are essential for success in this position.
What cities are hiring for Day Shift Client Services Associate jobs? Cities with the most Day Shift Client Services Associate job openings:
What states have the most Day Shift Client Services Associate jobs? States with the most job openings for Day Shift Client Services Associate jobs include:
Client Services Associate

Client Services Associate

Navia Benefit Solutions Inc

Renton, WA • On-site

$20 - $25/hr

Full-time

Medical, Life

Posted 2 days ago

New


Job description

Description:

About Navia Benefit Solutions:

We’re a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you’ll fit right in.

________________________________________

About the Role:

As a Client Services associate you will represent Navia in a professional manner and provide support, education, and general customer service to clients and brokers. You will work in a team environment servicing clients as well as collaborating with Account/Team Managers and internal departments to assist in day-to-day administrative tasks. ________________________________________

What You’ll Do:

• Support employer group clients and brokers by researching and answering inquiries via email and phone.

• Process updates to plan participants and benefits at the request of employer group clients, brokers, and senior members of the internal Navia team.

• Plan and attend meetings/calls with clients and brokers as needed, including regular recurring meetings.

• Assist with resolving escalated client and broker issues with direction and support from a senior team member.

• Understand and facilitate all aspects of the annual plan renewal process.

• Assist in creating new plan year forms and documents, complete renewal related tasks and tracking, and discuss rate changes with clients and brokers.

• Understand other Navia internal departments’ functions and processes at a high level and work with those departments to resolve client questions/issues as needed.

• Understand the file import process and the various types of files that clients send.

• Interpret Navia’s file specs and troubleshoot file issues.

• Audit client plans as needed.

• Assist with projects and tasks for team and department as necessary.

• Contribute to ongoing team analysis of procedures, aiming to streamline and automate processes and build efficiency.

• Meet department and team performance expectations.

Work Environment:


Candidates within 30 miles of one of our four office locations may be asked to come into the office for a hybrid schedule depending on the role.


Eligible candidates will reside in one of the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MA, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, AND WA

Why Join Navia?

  • Impact: Play a pivotal role in supporting employers and employees nationwide.
  • Growth: Advance your skills with a team committed to excellence and innovation.
  • Culture: Join a company that values collaboration, innovation, and customer-first solutions.

Perks and Benefits:

  • Competitive Salary Range: $20-$25/Hr.
  • Generous health benefits
  • Company sponsored wellness benefits
  • Complimentary Life Insurance and Long-Term Disability Insurance
  • Paidtime off
  • 6 Paid Holidays & 2 Paid Floating Holidays
  • Work from home and hybrid schedules available!


Requirements:

What We’re Looking For:

  • Computer skills, including knowledge of Microsoft Word, Teams, Excel, Outlook, and PDF programs.
  • Excellent customer service skills.
  • Excellent written communications skills.
  • Ability to adhere to a work schedule following standard business hours and can maintain regular, on-time attendance, including attendance of meetings and scheduled phone shift.
  • Positive work attitude and adaptability.
  • Organizational and time management skills.
  • Problem solving and critical thinking skills.
  • Independent/self-motivated and can also work well in a team environment.
  • Willingness to work outside scheduled work hours as needed, especially during our busy season.

Bonus Points For:

Experience with employer benefits