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Day Shift Application Production Support Jobs (NOW HIRING)

The Analyst will be a key production resource supporting BY WMS system. This position is ... During change, acts systematically to respond to the day-by-day operational needs and react to them ...

The Production Support Analyst acts as a liaison between the Application Development team and users, documenting and reporting issues that cannot be resolved to the Application Development team and ...

Java Production Support

Charlotte, NC · On-site

$60K - $135K/yr

Strong application production support background. * Must have AWS knowledge. * Nice to have Azure cloud knowledge too. * Must have Payment domain experience. * Expertise in Splunk. * Should know how ...

Production Support Hours: 6:00am -6:30pm Days: Rotating Shift. Work every other Friday, Saturday, Sunday Pay: $17.00 per hour Staffworks is seeking reliable Production Support to join their award ...

Our Production Support Schedule: - 2nd Shift: Monday through Thursday,2:45pm to 11:15pm and Friday ... Q uarterly Attendance Paid Time Off Bonus * 1 5 Days of Paid Time Off * 1 0 Paid Holidays * R ...

Production Support

East Liberty, OH

$18 - $24.50/hr

2ND SHIFT We're looking for a dependable Production Support team member to help maintain continuous workflow within a fast-paced manufacturing environment. This role plays a key part in preventing ...

New

Production Support

Willingboro, NJ · On-site

$18 - $20/hr

Production Support Radwell International LLC | Production Operations Full-Time | Hourly | On-site ... Radwell Benefits • Medical, dental, and vision coverage starting Day 1 of employment • 15 PTO ...

The Production Support role is an entry-level position that provides support to the beverage ... Shut down all equipment at the end of shift, if the line is going down for the day. * Other duties ...

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Day Shift Application Production Support information

See salary details

$31K

$161.2K

$206K

How much do day shift application production support jobs pay per year?

As of Jun 17, 2026, the average yearly pay for day shift application production support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Shift Application Production Support jobs? The most popular types of Shift Application Production Support jobs are:
Application Production Support Manager

Application Production Support Manager

IT America Inc

Los Angeles, CA • On-site

Contractor

Posted 26 days ago


Job description

Position: Application Production Support Manager

Location: Los Angeles, CA (Onsite - Local candidates preferred)

Duration: Long term contract

Job Responsibilities:

  • Ensure SLA compliance and maintain high availability of business-critical applications/systems
  • Take ownership of application downtime incidents and act as the primary escalation point during outages
  • Leverage a strong development background to understand application behavior, logs, and issue diagnosis
  • Possess thorough understanding of Software Development Life Cycle (SDLC) to align support with build, release, and production cycles
  • Manage major incidents with clear, timely stakeholder communication
  • Oversee end-to-end application support lifecycle (incident, problem, change coordination)
  • Use tools like ServiceNow for ticket tracking, prioritization, and SLA monitoring
  • Perform issue triage with leads/technical teams to identify root causes and drive resolution
  • Lead cross-functional teams (L2/L3, infra, vendors) for efficient incident management
  • Plan and execute preventive & corrective maintenance
  • Track and improve incident trends, recurring issues, and service performance
  • Develop MIS/operational reports and dashboards (Excel)
  • Drive service reviews and continuous improvement initiatives
  • Maintain documentation, SOPs, and service logs
  • Demonstrate strong stakeholder management across business and IT teams
  • Mentor team on incident handling, RCA quality, and support best practices

Required Skills & Qualifications:

  • 10+ years of experience in Application/Production Support or IT Operations
  • Strong experience in incident management, problem management, and change management
  • Hands-on experience with ServiceNow (or similar ITSM tools) for ticketing and SLA tracking
  • Solid understanding of L2/L3 support models and escalation handling
  • Experience with log analysis, debugging, and root cause analysis (RCA)
  • Background in software development (Java, .NET, Python, or similar) is highly preferred
  • Good understanding of databases (SQL/NoSQL) and ability to write/debug queries
  • Familiarity with monitoring tools (Splunk, Dynatrace, AppDynamics, etc.)
  • Experience working in high-availability / 24x7 production environments
  • Knowledge of cloud platforms (AWS, Azure, or GCP) is a plus
  • Strong understanding of SDLC, release management, and deployment cycles
  • Experience coordinating with cross-functional teams (infra, Dev, QA, vendors)
  • Excellent communication and stakeholder management skills
  • Strong analytical and problem-solving abilities
  • Experience in creating reports, dashboards, and service metrics (Excel or BI tools)
  • ITIL certification (preferred)