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Day Shift 1800 Contacts Customer Service Jobs in Rio Rancho, NM

Customer Service Rep I

Rio Rancho, NM · On-site

$14.50 - $19.50/hr

Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems. * Respond to service, product, technical ...

... customer service. * Manage the production of wide range of donuts /bagels / muffins & other baked ... customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee ...

Customer Service Representative

Albuquerque, NM · On-site

$15.50 - $21/hr

Customer Service Representative Siegel Select Albuquerque - Albuquerque, NM 87107 Description ... Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. * Comply ...

Store 2706304: 9200 Eagle Ranch Rd NW, Albuquerque, New Mexico 87114 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We want ...

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Day Shift 1800 Contacts Customer Service information

See Rio Rancho, NM salary details

$9

$17

$25

How much do day shift 1800 contacts customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for day shift 1800 contacts customer service in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Day Shift 1800 Contacts Customer Service vs Day Shift 1800 Contacts Technical Support?

AspectDay Shift 1800 Contacts Customer ServiceDay Shift 1800 Contacts Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge preferred
Work EnvironmentCall center, customer interactionCall center, technical troubleshooting
Employer & Industry UsageUsed by 1800 Contacts for customer support rolesUsed by 1800 Contacts for technical support roles

Both roles involve working in a call center environment for 1800 Contacts, requiring strong communication skills. Customer Service focuses on assisting customers with orders and inquiries, while Technical Support involves troubleshooting technical issues. The main difference lies in the skill set and focus area, but both positions share similar credentials and work settings.

What are popular job titles related to Day Shift 1800 Contacts Customer Service jobs in Rio Rancho, NM?

For Day Shift 1800 Contacts Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:

What cities near Rio Rancho, NM are hiring for Day Shift 1800 Contacts Customer Service jobs?

Cities near Rio Rancho, NM with the most Day Shift 1800 Contacts Customer Service job openings:

Infographic showing various Day Shift 1800 Contacts Customer Service job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Service Rep I

Rio Rancho, NM • On-site

$14.50 - $19.50/hr

Other

Re-posted 22 days ago


Job description

Job: Customer Service Rep I
Duration: 2 Years
Job Description:
Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of independent judgment, initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments.
Responsibilities:
  • Working independently while using standard protocol to respond to more complex customer issues.
  • Successfully resolve more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical).
  • Proactively assist customers to avoid or reduce problem occurrence.
  • Participates in projects and provides resolution and feedback based on analysis.

Education and Experience Required:
High school education or equivalent; some college level education Preferred. Typically requires a minimum of 5+ years general experience, or equivalent combination of experience and college level education
Knowledge and Skills:
  • Superior communication skills both written and verbal.
  • Experience in customer facing role, remote support, telephone support, resolve problems sufficiently through verbal description via telephone or e-support.
  • Can confidently diagnose problems to hardware FRU level.
  • Has ability to train team members regarding existing and new technologies (NPI) in all relevant product lines Collaborates closely with CC on resolving issues and helps reproduce issues in lab environment.
  • Knowledge, experience and updating Knowledge Management systems.