Job Summary:
Alpha Consulting Corp. is seeking a highly experienced Senior Site Reliability Engineer (SRE) / Application Reliability Engineer with over 10 years of expertise in incident management, system reliability, and enterprise application support. This role is crucial for ensuring high availability, operational stability, and continuous improvement of critical financial and ERP systems in a 24×7 environment.
Responsibilities:
• Ensure high availability and reliability of enterprise applications in a 24×7 production environment
• Monitor applications, batch jobs, and workflows to maintain operational continuity
• Lead and manage major incidents (P1/P2) and drive resolution to minimize business impact
• Perform root cause analysis (RCA) and implement preventive measures
• Design and maintain monitoring dashboards
• Implement proactive alerting and improve system observability
• Diagnose and resolve application and data-related issues using SQL queries and log analysis
• Support release deployments, change validation, and post-deployment activities
• Collaborate with infrastructure, DBA, and development teams to resolve technical issues
• Create and maintain operational documentation, runbooks, and knowledge base articles
Qualifications:
Required:
• Site Reliability Engineering (SRE) and Application Support
• Incident & Problem Management
• Root Cause Analysis (RCA)
• SLA / SLO Compliance
• Batch Monitoring & Scheduling
• ITIL Framework
• 10 years of experience in Application Support / Reliability Engineering roles
• Strong experience in BFSI or enterprise application environments
• Proven track record in managing production support operations and high-severity incidents
• Applicants must be able to work directly for Artech on W2
Preferred:
• CI/CD Tools: GitHub
• Cloud Platforms: AWS (EC2, S3, VPC)
• Databases: Oracle, SQL Server
• Languages: SQL, SQR, Basic Java
• Ticketing Tools: ServiceNow, Jira
• Operating Systems: UNIX, Linux, Windows
Company:
Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994. Founded in 1994, the company is headquartered in East Brunswick, USA, with a team of 201-500 employees. The company is currently Growth Stage.