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Database Operations Manager Jobs in Alberta (NOW HIRING)

Badger Daylighting

Branch Manager

Olds, AB · On-site

Grows and establishes Badger's business through a strong operational base, market brand, and ... Experience in MS Office applications (Word, Excel, Outlook, Teams) and CRM databases.

Atlas-Apex Roofing (Alberta) Inc.

Managing the Service department operations and scheduling * Ensuring all corporate policies ... Providing and maintaining unit prices and database for material and labour costs * Other duties ...

Glentel

Sales Manager

Edmonton, AB

CA$55K - CA$80K/yr

Operational Excellence: Maintain store standards, ensure compliance, protect company assets ... GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil ...

North American Construction Group

Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...

Dakwakada

Estimator

Edmonton, AB · On-site +1

Maintain a database of unit prices and cost information to support accurate and competitive ... Collaborate with operations manager, president, project managers, engineers, and other team members ...

7-ELEVEN

Enterprise Developer

Calgary, AB · On-site

Design, develop, and maintain complex operational and financial reports using Crystal Reports and ... Manage database and application changes, including rigorous testing, technical documentation, and ...

BuzzClan

Land Representative

Calgary, AB · On-site

Reporting Relation shipReports to the Manager, Land Operations Projects, and in collaboration with ... Pandell database are considered a * ssetsWorking experience in the Pandell land database is ...

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Database Operations Manager information

What does a data operations manager do?

A data operations manager oversees the management, organization, and maintenance of an organization's data systems. They ensure data quality, implement data governance policies, and coordinate with IT teams to optimize data workflows using tools like database management systems and data analytics platforms.

Is a DBA a stressful job?

A Database Operations Manager role can be stressful due to the responsibility of maintaining data integrity, system uptime, and security. Managing complex databases often requires troubleshooting, working under tight deadlines, and handling critical issues, which can contribute to job stress. However, stress levels vary based on the work environment, workload, and experience.

What skills boost a DBA salary?

Skills that can boost a Database Operations Manager's salary include expertise in advanced database management, proficiency with SQL and NoSQL systems, experience with cloud platforms like AWS or Azure, and certifications such as Oracle Certified Professional or Microsoft Certified: Azure Database Administrator. Strong problem-solving, leadership, and project management skills also contribute to higher compensation in this role.

What are some common challenges faced by a Database Operations Manager, and how can they be addressed?

Database Operations Managers often encounter challenges such as ensuring database security, minimizing downtime, and managing large volumes of data efficiently. Addressing these requires implementing robust backup and recovery solutions, establishing clear maintenance schedules, and staying up-to-date with the latest security protocols. Additionally, effective communication with development and IT teams is essential to quickly resolve issues and optimize database performance. Proactively monitoring database health and automating routine tasks can also help minimize disruptions and improve overall reliability.

What is the difference between Database Operations Manager vs Database Administrator?

AspectDatabase Operations ManagerDatabase Administrator
Primary FocusOversees database systems, manages teams, ensures performance and securityMaintains, installs, and troubleshoots database systems
CertificationsOften requires certifications like Oracle Certified Professional, Microsoft CertifiedTypically holds certifications such as Oracle DBA, Microsoft SQL Server Certification
Work EnvironmentManagement roles in IT departments, overseeing multiple databasesHands-on technical roles, working directly with database systems
ResponsibilitiesStrategic planning, team management, system optimizationDatabase setup, backups, recovery, performance tuning

The Database Operations Manager focuses on overseeing database systems and managing teams, while the Database Administrator handles the technical maintenance and configuration of databases. Both roles require similar certifications and work within IT environments, but their responsibilities differ in scope and focus.

Is a DBA job in demand?

Database Operations Managers and DBAs are in high demand due to the increasing reliance on data management across industries. Skills in SQL, database design, and cloud platforms enhance job prospects, and certifications can improve employability in this field.

What does a Database Operations Manager do?

A Database Operations Manager oversees the daily operations and maintenance of an organization's databases. They ensure data integrity, security, and availability, while managing database performance and troubleshooting issues as they arise. This role involves coordinating with IT teams, implementing best practices, and often supervising database administrators. Additionally, they help plan for database upgrades, backups, and disaster recovery to keep data safe and systems running smoothly.

What are the key skills and qualifications needed to thrive as a Database Operations Manager, and why are they important?

To thrive as a Database Operations Manager, you need expertise in database administration, performance tuning, and data security, often backed by a degree in computer science or related field. Familiarity with database management systems (such as Oracle, SQL Server, or MySQL), automation tools, and certifications like Microsoft Certified: Azure Database Administrator Associate are commonly required. Strong problem-solving, leadership, and communication skills help you manage teams and coordinate effectively across departments. These skills ensure reliable database performance, robust data protection, and smooth operations critical to organizational success.
What job categories do people searching Database Operations Manager jobs in Alberta look for? The top searched job categories for Database Operations Manager jobs in Alberta are:
Database Operations Manager jobs near you

Business Analyst II - Pharmacy Operations

TELUS

Edmonton, AB

Other

Posted 7 days ago

Key responsibilities

  • Investigate and resolve day-to-day pharmacy operational inquiries from customers and internal Contact Center teams, delivering high-quality solutions that meet SLAs with minimal rework.

  • Troubleshoot software glitches, connectivity issues with provincial drug databases, and e-prescribing tools, documenting technical incidents and escalating critical issues through to resolution.

  • Collaborate with key internal and external stakeholders to ensure seamless issue resolution and deliver exceptional customer experiences through problem-solving and responsive communication.

TELUS rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

18th of 79 rated telecommunications companies

Job description

Description

Our team and what we'll accomplish together

Our Payor and Provider Solutions team at TELUS Health is transforming pharmacy operations across Canada through innovative technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients maximize the value of their Kroll Pharmacy Management System (PMS). You'll investigate complex operational challenges, deliver high-quality solutions that meet strict SLAs, and build lasting partnerships with both internal teams and pharmacy clients, all while ensuring they receive the best-in-class support experience.

What you'll do

  • Investigate and resolve day-to-day pharmacy operational inquiries from customers and internal Contact Center teams, delivering high-quality solutions that meet SLAs with minimal rework

  • Troubleshoot software glitches, connectivity issues with provincial drug databases (DSQ), and e-prescribing tools, documenting technical incidents and escalating critical issues through to resolution

  • Collaborate with key internal and external stakeholders to ensure seamless issue resolution and deliver exceptional customer experiences through problem-solving and responsive communication

  • Provide bilingual (French/English) support for Kroll Pharmacy Management System configurations, add-on modules, and pricing to support pharmacy business operations across all provinces

  • Participate in client meetings as required, remaining responsive to customer questions and concerns while building strong relationships across the organization

  • Stay current on product enhancements and legislative updates impacting pharmacies to support effective change management and first-call resolution

  • Manage, document, and close tasks and projects in Salesforce, Google Docs, and other tools while maintaining accuracy and professionalism

Qualifications

What you bring

  • 1-3 years of experience working in a pharmacy environment and/or related field

  • Fully bilingual proficiency in French and English (both oral and written) to handle support requests across multiple provinces

  • Strong proficiency in using and navigating Pharmacy Management Systems, with hands-on experience troubleshooting software issues and basic hardware/network troubleshooting

  • Demonstrated investigative and problem-solving skills with the ability to deliver high-quality work that meets SLAs with minimal rework

  • Solid understanding of pharmacy standards of practice, patient confidentiality regulations (including Quebec's Bill 25), and prescription dispensing requirements

  • Excellent communication and relationship-building skills with the ability to collaborate effectively with internal teams and external pharmacy clients

  • Highly motivated, creative, and self-sufficient with the ability to work successfully under pressure and with minimal direction

  • Exceptional time management and organization skills with resilience, agility, and flexibility to adapt to change

  • Experience managing and documenting tasks in business tools (Salesforce, Google Docs, or similar platforms)

Great-to-haves

  • Deep familiarity with at least one major Canadian PMS (e.g., Kroll, Assyst-Rx, Ubik)

  • Prior experience linking a PMS with automated dispensing robots (like BD Pyxis or Synmed) or electronic inventory reordering platforms

  • Knowledge of TELUS Health products and solutions or experience in the healthcare technology sector

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope. 

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