... Management System (PMS). You'll investigate complex operational challenges, deliver high-quality ... Troubleshoot software glitches, connectivity issues with provincial drug databases (DSQ), and e ...
... Management System (PMS). You'll investigate complex operational challenges, deliver high-quality ... Troubleshoot software glitches, connectivity issues with provincial drug databases (DSQ), and e ...
Branch Manager
Olds, AB · On-site
Grows and establishes Badger's business through a strong operational base, market brand, and ... Experience in MS Office applications (Word, Excel, Outlook, Teams) and CRM databases.
Branch Manager
Olds, AB · On-site
Grows and establishes Badger's business through a strong operational base, market brand, and ... Experience in MS Office applications (Word, Excel, Outlook, Teams) and CRM databases.
Assistant Catering and Events Manager
Edmonton, AB · On-site
$45K - $65K/yr
Manage leads, client databases, CRM records, and follow-up activities to convert inquiries into confirmed bookings. * Coordinate with the banquet, culinary, and operations teams to ensure successful ...
Assistant Catering and Events Manager
Edmonton, AB · On-site
$45K - $65K/yr
Manage leads, client databases, CRM records, and follow-up activities to convert inquiries into confirmed bookings. * Coordinate with the banquet, culinary, and operations teams to ensure successful ...
Managing the Service department operations and scheduling * Ensuring all corporate policies ... Providing and maintaining unit prices and database for material and labour costs * Other duties ...
Managing the Service department operations and scheduling * Ensuring all corporate policies ... Providing and maintaining unit prices and database for material and labour costs * Other duties ...
Business Operations: Support annual commercial insurance renewals, formal document execution workflows, and CRM database accuracy. Professional Profile 5+ years of progressive experience rooted in ...
Business Operations: Support annual commercial insurance renewals, formal document execution workflows, and CRM database accuracy. Professional Profile 5+ years of progressive experience rooted in ...
Sales Manager
CA$55K - CA$80K/yr
Operational Excellence: Maintain store standards, ensure compliance, protect company assets ... GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil ...
Sales Manager
CA$55K - CA$80K/yr
Operational Excellence: Maintain store standards, ensure compliance, protect company assets ... GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil ...
Estimating Manager
Acheson, AB · On-site
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Estimating Manager
Acheson, AB · On-site
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Estimating Manager
Acheson, AB · On-site
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
Estimating Manager
Acheson, AB · On-site
Solicit Operations support to test and review execution and schedule assumptions. * Identify and ... Maintain internal database of suppliers and subcontractors. Ensure subcontractor selection meets ...
This position is involved in all phases of the operation, including: leasing storage & parking ... ULC, DBA SmartStop ® Self Storage, is a diversified real estate company in the self-storage ...
Quick apply
This position is involved in all phases of the operation, including: leasing storage & parking ... ULC, DBA SmartStop ® Self Storage, is a diversified real estate company in the self-storage ...
Estimator
Edmonton, AB · On-site +1
Maintain a database of unit prices and cost information to support accurate and competitive ... Collaborate with operations manager, president, project managers, engineers, and other team members ...
Estimator
Edmonton, AB · On-site +1
Maintain a database of unit prices and cost information to support accurate and competitive ... Collaborate with operations manager, president, project managers, engineers, and other team members ...
This position is involved in all phases of the operation, including: leasing storage & parking ... DBA SmartStop Self Storage, is a diversified real estate company in the self-storage industry ...
This position is involved in all phases of the operation, including: leasing storage & parking ... DBA SmartStop Self Storage, is a diversified real estate company in the self-storage industry ...
Assistant Catering & Events Sales Manager
$50K - $65K/yr
Manage leads, client databases, CRM records, and follow-up activities to convert inquiries into confirmed bookings. * Coordinate with the banquet, culinary, and operations teams to ensure successful ...
Assistant Catering & Events Sales Manager
$50K - $65K/yr
Manage leads, client databases, CRM records, and follow-up activities to convert inquiries into confirmed bookings. * Coordinate with the banquet, culinary, and operations teams to ensure successful ...
Enterprise Developer
Calgary, AB · On-site
Design, develop, and maintain complex operational and financial reports using Crystal Reports and ... Manage database and application changes, including rigorous testing, technical documentation, and ...
Enterprise Developer
Calgary, AB · On-site
Design, develop, and maintain complex operational and financial reports using Crystal Reports and ... Manage database and application changes, including rigorous testing, technical documentation, and ...
This position is involved in all phases of the operation, including: leasing storage & parking ... ULC, DBA SmartStop ® Self Storage, is a diversified real estate company in the self-storage ...
Quick apply
This position is involved in all phases of the operation, including: leasing storage & parking ... ULC, DBA SmartStop ® Self Storage, is a diversified real estate company in the self-storage ...
This position is involved in all phases of the operation, including: leasing storage & parking ... DBA SmartStop Self Storage, is a diversified real estate company in the self-storage industry ...
This position is involved in all phases of the operation, including: leasing storage & parking ... DBA SmartStop Self Storage, is a diversified real estate company in the self-storage industry ...
Manage the operational and fiscal activities of the region through effective leadership and optimum ... KETO database to maintain error free data. * Manage staffing responsibilities and perform ...
Manage the operational and fiscal activities of the region through effective leadership and optimum ... KETO database to maintain error free data. * Manage staffing responsibilities and perform ...
Land Representative
Calgary, AB · On-site
Reporting Relation shipReports to the Manager, Land Operations Projects, and in collaboration with ... Pandell database are considered a * ssetsWorking experience in the Pandell land database is ...
Land Representative
Calgary, AB · On-site
Reporting Relation shipReports to the Manager, Land Operations Projects, and in collaboration with ... Pandell database are considered a * ssetsWorking experience in the Pandell land database is ...
Collaborate with Operations and the Manager, Revenue Operations to ensure that annual client budgets are completed, approved, and uploaded into the project database by set deadlines. * Review ...
Quick apply
Collaborate with Operations and the Manager, Revenue Operations to ensure that annual client budgets are completed, approved, and uploaded into the project database by set deadlines. * Review ...
Database Operations Manager information
What does a data operations manager do?
Is a DBA a stressful job?
What skills boost a DBA salary?
What are some common challenges faced by a Database Operations Manager, and how can they be addressed?
What is the difference between Database Operations Manager vs Database Administrator?
| Aspect | Database Operations Manager | Database Administrator |
|---|---|---|
| Primary Focus | Oversees database systems, manages teams, ensures performance and security | Maintains, installs, and troubleshoots database systems |
| Certifications | Often requires certifications like Oracle Certified Professional, Microsoft Certified | Typically holds certifications such as Oracle DBA, Microsoft SQL Server Certification |
| Work Environment | Management roles in IT departments, overseeing multiple databases | Hands-on technical roles, working directly with database systems |
| Responsibilities | Strategic planning, team management, system optimization | Database setup, backups, recovery, performance tuning |
The Database Operations Manager focuses on overseeing database systems and managing teams, while the Database Administrator handles the technical maintenance and configuration of databases. Both roles require similar certifications and work within IT environments, but their responsibilities differ in scope and focus.
Is a DBA job in demand?
What does a Database Operations Manager do?
What are the key skills and qualifications needed to thrive as a Database Operations Manager, and why are they important?
Other
Posted 7 days ago
TELUS rating
8.0
Based on 9 frontline employees who took The Breakroom Quiz
18th of 79 rated telecommunications companies
Job description
Our team and what we'll accomplish together
Our Payor and Provider Solutions team at TELUS Health is transforming pharmacy operations across Canada through innovative technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients maximize the value of their Kroll Pharmacy Management System (PMS). You'll investigate complex operational challenges, deliver high-quality solutions that meet strict SLAs, and build lasting partnerships with both internal teams and pharmacy clients, all while ensuring they receive the best-in-class support experience.
What you'll do
Investigate and resolve day-to-day pharmacy operational inquiries from customers and internal Contact Center teams, delivering high-quality solutions that meet SLAs with minimal rework
Troubleshoot software glitches, connectivity issues with provincial drug databases (DSQ), and e-prescribing tools, documenting technical incidents and escalating critical issues through to resolution
Collaborate with key internal and external stakeholders to ensure seamless issue resolution and deliver exceptional customer experiences through problem-solving and responsive communication
Provide bilingual (French/English) support for Kroll Pharmacy Management System configurations, add-on modules, and pricing to support pharmacy business operations across all provinces
Participate in client meetings as required, remaining responsive to customer questions and concerns while building strong relationships across the organization
Stay current on product enhancements and legislative updates impacting pharmacies to support effective change management and first-call resolution
Manage, document, and close tasks and projects in Salesforce, Google Docs, and other tools while maintaining accuracy and professionalism
What you bring
1-3 years of experience working in a pharmacy environment and/or related field
Fully bilingual proficiency in French and English (both oral and written) to handle support requests across multiple provinces
Strong proficiency in using and navigating Pharmacy Management Systems, with hands-on experience troubleshooting software issues and basic hardware/network troubleshooting
Demonstrated investigative and problem-solving skills with the ability to deliver high-quality work that meets SLAs with minimal rework
Solid understanding of pharmacy standards of practice, patient confidentiality regulations (including Quebec's Bill 25), and prescription dispensing requirements
Excellent communication and relationship-building skills with the ability to collaborate effectively with internal teams and external pharmacy clients
Highly motivated, creative, and self-sufficient with the ability to work successfully under pressure and with minimal direction
Exceptional time management and organization skills with resilience, agility, and flexibility to adapt to change
Experience managing and documenting tasks in business tools (Salesforce, Google Docs, or similar platforms)
Great-to-haves
Deep familiarity with at least one major Canadian PMS (e.g., Kroll, Assyst-Rx, Ubik)
Prior experience linking a PMS with automated dispensing robots (like BD Pyxis or Synmed) or electronic inventory reordering platforms
Knowledge of TELUS Health products and solutions or experience in the healthcare technology sector
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.