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At MSB Consulting Engineers, operational excellence is built through consistency, accountability, trusted relationships, and careful attention to the details that protect and support our business.
The Strategic Operations Specialist serves as a trusted operational partner to executive leadership, providing stewardship over critical operational processes that allow leaders to focus on serving clients, developing employees, and growing the business. While this position has no direct supervisory responsibility, it has broad organizational impact through coordination of strategic operational initiatives, contract administration, corporate compliance, risk management support, executive projects, and other business-critical processes.
This role is ideal for someone who enjoys bringing order to complexity, solving problems before they become issues, and understanding that the small details often make the biggest difference.

Success at MSB is measured not only by what we accomplish, but by how we accomplish it. Our Core Values define the behaviors we expect of every team member.

Lead with Energy

We lean into every challenge with initiative, positivity, and determination. We show up prepared, accessible, and engaged.

Trust is the Foundation

We build trust through honesty, expertise, respect, empathy, honoring commitments, and treating others as partners.

Own It, Deliver It

We follow through, double-check the details, and take the extra steps to ensure quality and impact.

Stronger Together

We collaborate openly because together we achieve more.

Enjoy the Journey

We celebrate progress and foster optimism, resilience, and purpose.

The Strategic Operations Specialist coordinates and helps improve key operational processes that protect the Company's interests and support its continued success. This role serves as a central point of coordination for contract administration, corporate compliance, insurance documentation, operational budget coordination, executive initiatives, vendor relationships, and strategic business activities.

This role helps protect MSB's people, clients, and business by coordinating operational processes that reduce organizational risk, strengthen accountability, and support long-term success.

Based in MSB's Metairie office. First 60 days in-office; thereafter eligible for one remote day per week based on performance and business needs.

Success is measured by the confidence, trust, reliability and consistency you bring. A successful Strategic Operations Specialist:

• Anticipates operational needs before they become issues.
• Protects the Company through disciplined execution and attention to detail.
• Ensures contractual, compliance, and operational obligations are coordinated accurately and completed on time.
• Maintains organized systems that improve visibility and accountability.
• Builds trusted relationships with employees, clients, vendors, brokers, and business partners.
• Demonstrates initiative, ownership, accountability, and follow-through in every responsibility.
• Continuously identifies opportunities to improve process, increase efficiency, and reduce organizational risk.
• Earns leadership’s confidence through professionalism, responsiveness, sound judgment, and consistent execution.

As the individual gains experience and demonstrates success, there will be opportunities to assume broader ownership of operational initiatives, process improvement efforts, and other strategic business responsibilities.

At MSB Consulting Engineers, we believe exceptional people deserve exceptional support. This position is designed for someone who is eager to learn, grow, and expand their impact over time. Through collaboration with leadership, meaningful work, and opportunities for professional development, the Strategic Operations Specialist will have the opportunity to build a rewarding career while contributing to the continued success of MSB.

At MSB, we don’t just fill positions – we build careers, strengthen teams, and create opportunities for people to make a meaningful impact.