Database Associate Jobs in Toronto, ON (NOW HIRING)

Job Title: Drug Database Associate - Contract 12 months

Location: Mississauga, ON
Employment Type: Contract

Reason for Vacancy: Replacement

Work Arrangement: Hybrid
Department Name: Drug Plan Management Team

Pay Type: Hourly

Pay Range: $25.00 to $30.00. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary:

Through the work of the Drug Pricing Services team, Express Scripts Canada offers its customers access to a comprehensive drug product and price file database of drug identification numbers (DINs) and drug prices for drug claim adjudication. The primary function of the Drug Database Associate is to update and maintain ESC's database, leveraging multiple sources, using their knowledge and experience from retail pharmacy.

Key Responsibilities:

• Performs the scheduled tasks required to maintain product and price information for drug and medical supplies & equipment items while ensuring contract requirements are met for accuracy and timeliness.

• Uses documented processes to apply provincial coverage and price changes from source files for each field in the database and performs data loading in system.

• Participates in the maintenance of various programs and functionalities in ESC's systems.

• Performs quality assurance checks on peer's tasks to ensure data accuracy.

• Demonstrates understanding of various sources leveraged for database maintenance; identifies exceptions or errors and undertakes necessary steps to resolve.

• Responds to and resolves Provider and Customer inquiries regarding drugs and medical supplies & equipment database information.

• Supports internal teams in resolution of drug pricing related issues.

• Contributes to completion of projects and programs in area of expertise.

• Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes.

• Participates in problem resolution, process improvements and process changes, as required.

• Applies knowledge and expertise to resolve complex situations and understand impact and implications for business processes, expanding beyond the scope of Drug Database.

• Completes day-to-day Provider Data tasks without immediate supervision, but has ready access to support and advice from more experienced team members.

• Tasks involve a degree of forward planning and anticipation of needs/issues.

What We're Looking For:

• Post graduate diploma.

• Graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy

• Previous experience working in drug pricing or in a Pharmacy Benefit Manager preferred

• Effective organizational and time management skills to meet firm turnaround times

• Critical thinking for decision making

• Team player also able to work independently

• Meticulous attention to detail and processes in place

• Superior analytical and problem-solving skills

• Advanced MS Excel skills

• Bilingualism (French & English) is an asset

Why Join Us?

• Competitive compensation, benefits and pension plan

• Career development and advancement opportunities

• A culture that celebrates innovation and collaboration

• Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Internal Applications Deadline : August 26, 2026