Customer Success DMS Manager
$115K - $192K/yr
... Success Manager to lead a team of four Customer Success Consultants responsible for trial ... Data Science to ensure customer insights translate into improved onboarding, stronger adoption ...
$115K - $192K/yr
... Success Manager to lead a team of four Customer Success Consultants responsible for trial ... Data Science to ensure customer insights translate into improved onboarding, stronger adoption ...
$115K - $192K/yr
... Success Manager to lead a team of four Customer Success Consultants responsible for trial ... Data Science to ensure customer insights translate into improved onboarding, stronger adoption ...
... scientific management, coordination of technical review meetings and the preparation and ... Identify, devise, propose and execute military relevant studies and collect data from animal ...
... scientific management, coordination of technical review meetings and the preparation and ... Identify, devise, propose and execute military relevant studies and collect data from animal ...
... scientific management, coordination of technical review meetings and the preparation and ... Identify, devise, propose and execute military relevant studies and collect data from animal ...
... scientific management, coordination of technical review meetings and the preparation and ... Identify, devise, propose and execute military relevant studies and collect data from animal ...
You are a highly motivated Sr. Data Scientist with advanced technical expertise in designing ... This position supports the PMO and can be performed remotely with occasional travel. WHAT YOU WILL ...
You are a highly motivated Sr. Data Scientist with advanced technical expertise in designing ... This position supports the PMO and can be performed remotely with occasional travel. WHAT YOU WILL ...
Dayton, OH · On-site
$101K - $139K/yr
... ML/data science background feature engineering, experimentation or model evaluation * Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Dayton, OH · On-site
$101K - $139K/yr
... ML/data science background feature engineering, experimentation or model evaluation * Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
Dayton, OH · On-site
... data science, machine learning, or other similar technology. * Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence)
Dayton, OH · On-site
... data science, machine learning, or other similar technology. * Agile-based knowledge and skill, including experience with Scrum Ceremonies and work management tools (e.g., (JIRA, Confluence)
Manage a engineering business section and the Ohio office for the Tactical Aerospace organization ... Basic understanding of AI, modeling & simulation, data science, avionics development, and/or UAV ...
Manage a engineering business section and the Ohio office for the Tactical Aerospace organization ... Basic understanding of AI, modeling & simulation, data science, avionics development, and/or UAV ...
... ML/data science background feature engineering, experimentation or model evaluation * Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
... ML/data science background feature engineering, experimentation or model evaluation * Experience with MLOps/LLMOps practices: evaluation frameworks, model monitoring, and prompt management
$100K - $130K/yr
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
$100K - $130K/yr
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
Superior project management skills. Ability to function as a team player and comfortable with multi ... Bachelor's degree in Animal or Dairy Science. 5+ years of industry experience PREFERRED EDUCATION ...
Superior project management skills. Ability to function as a team player and comfortable with multi ... Bachelor's degree in Animal or Dairy Science. 5+ years of industry experience PREFERRED EDUCATION ...
Dayton, OH · On-site
$100K - $130K/yr
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
Dayton, OH · On-site
$100K - $130K/yr
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
Provide project management and integration support to align mission priorities, technical ... Knowledge of data science principles, techniques, and tools, including data-driven algorithms ...
... project management skills. • Ability to function as a team player and comfortable with multi ... Science. • 5+ years of industry experience PREFERRED EDUCATION AND EXPERIENCE OF A DAIRY ...
... project management skills. • Ability to function as a team player and comfortable with multi ... Science. • 5+ years of industry experience PREFERRED EDUCATION AND EXPERIENCE OF A DAIRY ...
Dayton, OH · On-site
... Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a ... Data Science). * 6+ years demonstrated experience. * Active Top Secret Clearance with SCI ...
Dayton, OH · On-site
... Developers, IT, Project Management Professionals, and more. At NV5 Geospatial, we are a ... Data Science). * 6+ years demonstrated experience. * Active Top Secret Clearance with SCI ...
Dayton, OH · On-site +1
Support data science and model teams with platform needs, environment enablement, and deployment ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Dayton, OH · On-site +1
Support data science and model teams with platform needs, environment enablement, and deployment ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO ... Science or a related field, or relevant industry experience - Demonstrated track record in ...
DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO ... Science or a related field, or relevant industry experience - Demonstrated track record in ...
We are a multi-disciplinary team of engineers, scientists, and management professionals dedicated ... The Position: Etegent is seeking a Software Engineer to help transition data exploitation ...
We are a multi-disciplinary team of engineers, scientists, and management professionals dedicated ... The Position: Etegent is seeking a Software Engineer to help transition data exploitation ...
Beavercreek, OH · On-site
$76K - $102K/yr
Serco has an exciting opportunity for a Data Engineer/Scientist to support U.S. Navy's Team ... A bachelor's degree in a professional engineering degree, computer science, management information ...
Beavercreek, OH · On-site
$76K - $102K/yr
Serco has an exciting opportunity for a Data Engineer/Scientist to support U.S. Navy's Team ... A bachelor's degree in a professional engineering degree, computer science, management information ...
Beavercreek, OH · On-site
We are a multi-disciplinary team of engineers, scientists, and management professionals dedicated ... The Position: Etegent is seeking a Software Engineer to help transition data exploitation ...
Beavercreek, OH · On-site
We are a multi-disciplinary team of engineers, scientists, and management professionals dedicated ... The Position: Etegent is seeking a Software Engineer to help transition data exploitation ...
$27.9K - $39.5K
7% of jobs
$39.5K - $51K
8% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$51K - $62.6K
14% of jobs
$62.6K - $74.1K
18% of jobs
The median wage is $76.2K / yr.
$74.1K - $85.7K
15% of jobs
$85.7K - $97.2K
7% of jobs
$105.9K is the 75th percentile. Wages above this are outliers.
$97.2K - $108.7K
7% of jobs
$108.7K - $120.3K
6% of jobs
$120.3K - $131.8K
6% of jobs
$131.8K - $143.4K
4% of jobs
$143.4K - $154.9K
6% of jobs
$27.9K
$87.5K
$154.9K
As a Data Science Manager, your daily responsibilities typically include overseeing a team of data scientists and analysts, setting project priorities, and ensuring the timely delivery of data-driven solutions. You will often collaborate with cross-functional teams, such as engineering, product, and business stakeholders, to define problems, scope solutions, and communicate analytical insights. Your role also involves mentoring team members, reviewing code and analysis, and driving best practices in data science methodologies. This position requires balancing technical project oversight with team leadership and strategic business alignment.
A Data Science Manager leads a team of data scientists to develop and implement data-driven solutions for business challenges. They oversee project timelines, ensure the quality of data analysis, and collaborate with cross-functional teams to drive decision-making. In addition to technical expertise, they require strong leadership, communication, and strategic thinking skills. Their role bridges the gap between data science initiatives and business objectives, ensuring the team's work aligns with company goals.
To thrive as a Data Science Manager, you need strong analytical skills, experience in machine learning and data analytics, and a background in statistics or computer science, often supported by an advanced degree. Familiarity with tools like Python, R, SQL, cloud platforms, and experience managing data science projects are highly valued, and certifications such as Certified Analytics Professional (CAP) can be advantageous. Excellent leadership, project management, and communication skills are crucial for guiding teams and translating technical findings for stakeholders. These abilities ensure effective team performance, successful project delivery, and the alignment of data science initiatives with organizational goals.
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals
Position Overview
We are seeking a strategic and analytical Customer Success Manager to lead a team of four Customer Success Consultants responsible for trial enablement, post-sale training, and long-term adoption of our drafting and DMS integration solutions within law firms. This is a performance-driven leadership role measured by adoption depth, customer engagement, renewal support, and overall portfolio health. The role operates at the center of a highly cross-collaborative ecosystem, partnering closely with Sales, Marketing, Product, Development, and Data Science to ensure customer insights translate into improved onboarding, stronger adoption programs, and continuous product enhancement.
The ideal candidate can operate both tactically and strategically — identifying usage trends across accounts, designing scalable onboarding and adoption programs, and equipping their team with a clear framework for consistent execution. This leader must be comfortable zooming out to see systemic patterns across the portfolio while also diving into account-level insights when necessary.
Key Responsibilities
Team Leadership and Execution Framework
Lead, coach, and develop a team of four Customer Success Consultants focused on trials, onboarding, and adoption of drafting and DMS-integrated solutions. Establish a structured operating model that defines success milestones, engagement cadences, and adoption benchmarks. Provide clear implementation frameworks and playbooks that Consultants can consistently execute across firms.
Adoption Strategy and Program Development
Analyze product usage data in partnership with Data Science and internal analytics teams to identify adoption trends, expansion opportunities, and risk signals across the customer base. Translate insights into scalable onboarding programs, advanced feature enablement initiatives, and targeted adoption campaigns. Develop measurable adoption KPIs and reporting mechanisms to track engagement depth and long-term value realization.
Cross-Functional Collaboration
Work closely with Sales to ensure smooth trial-to-post-sale transitions and aligned customer expectations. Partner with Marketing to inform targeted enablement content and adoption campaigns. Collaborate with Product and Development to prioritize enhancements based on structured customer feedback and real-world workflow friction. Act as a bridge between customer experience and internal execution, ensuring alignment across go-to-market and product teams.
Portfolio-Level Insight and Strategic Oversight
Move beyond individual account activity to identify systemic themes, friction points, and behavioral trends. Balance tactical support with strategic oversight—ensuring the team focuses on high-impact initiatives rather than reactive activity.
Voice of the Customer
Serve as a structured feedback channel to Product Management and Development teams. Synthesize recurring pain points, workflow barriers, feature requests, and competitive pressures into actionable insights. Advocate for enhancements that improve integration, drafting efficiency, and user experience within real-world legal workflows.
Executive and Stakeholder Engagement
Engage credibly with C-suite executives, Managing Partners, AI Innovation Attorneys, KM leaders, and law librarians to secure internal buy-in and drive organizational adoption. Address strategic concerns around AI usage, workflow disruption, risk mitigation, and ROI. Support firms in aligning technology adoption with broader innovation initiatives.
Renewal Support and Customer Health
Partner closely with Sales and Account Management to support renewals through demonstrated adoption and measurable value. Monitor health indicators and proactively address risks that may impact retention.
Qualifications
5+ years in Customer Success, legal technology consulting, or client enablement within a SaaS or legal-tech environment
2+ years of people leadership experience
Demonstrated experience using product usage data and analytics to drive adoption strategy
Experience working cross-functionally with Sales, Marketing, Product, and analytics teams
Strong executive communication skills with the ability to influence senior stakeholders in law firms
Experience designing onboarding frameworks or scalable enablement programs
Ability to synthesize complex signals and identify broader portfolio trends
Preferred Experience
Experience with drafting automation, generative AI tools, or document management system integrations
Familiarity with AmLaw or mid-sized law firm operational structures
Exposure to legal innovation, knowledge management, or AI transformation initiatives
U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.
If performed in Colorado, the base pay range is $115,400 - $192,300.If performed in Illinois, the base pay range is $121,200 - $201,900.If performed in Chicago, IL, the base pay range is $126,900 - $211,500.If performed in New York, the base pay range is $126,900 - $211,500.If performed in New York City, the base pay range is $138,400 - $230,700.If performed in Rochester, NY, the base pay range is $115,400 - $192,300.If performed in Ohio, the base pay range is $109,500 - $182,700.
This job is eligible for an annual incentive bonus.
Application deadline is 07/31/2026.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Technology, communication and media
10,000+ Employees
London, Greater London, GB