ZipRecruiter

Log In

1

Data Optimization Assistant Jobs in Oneonta, NY (NOW HIRING)

LanceSoft, Inc.

Desk Site Support

Oneonta, NY · On-site

Responsibilities : • Accurately document issues and resolutions in ticketing systems and assist ... data protection standards, and healthcare regulations (e.g., HIPAA). • Monitor and manage IT ...

previous pagenext page

Showing results 21-40

All JobsData Optimization JobsData Optimization Assistant JobsData Optimization Assistant Jobs in Oneonta, NY

Data Optimization Assistant information

See Oneonta, NY salary details

$11

$19

$28

How much do data optimization assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for data optimization assistant in Oneonta, NY is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.31 per hour, depending on experience, location, and employer.

What cities near Oneonta, NY are hiring for Data Optimization Assistant jobs?

Cities near Oneonta, NY with the most Data Optimization Assistant job openings:

Data Optimization Assistant jobs near you

Medical Office Assistant III

Bassett Healthcare Network

Cooperstown, NY • On-site

$40K - $49K/yr

Full-time

Re-posted 3 days ago

Bassett Healthcare rating

7.8

Company rating: 7.8 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers

Job description

The best thing about this role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll do
The Medical Office Assistant III serves as the first point of contact for patients within the Bassett Healthcare Network. This is a key role in the patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills. Responsible for providing clear, accurate, timely communication to nurses and providers regarding patients. Responsible for accurate, appropriate scheduling of patients for optimum care and provider efficiency. Responsible for collecting demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture. May have direct revenue responsibility through payment collection, cash handling, processing of insurance eligibility and managed care information. Demonstrates a high level of understanding, or acts as a subject matter expert for certain facets of the job (ie. Scheduling, Registration, Referrals etc.). Takes a lead in the training of new incoming staff members.
  • Reception/Call Handling
    • Receives and greets every patient in a courteous and friendly manner using a welcoming positive tone, words and actions. Patients are serviced with the objective of meeting the patient's needs as observed by Supervisor and as reported on patient satisfaction surveys.
    • Ensures new patients are provided with a Welcome to Bassett Network Packet which includes Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over the age of 18 who do not have documentation of receiving Advanced Directives are provided this information as reviewed through random audits of system documentation.
    • Raises up emergent situations or expressed patient problems directly to Supervisor or Supervising Nurse for assistance as observed by Supervisor and Supervising Nurse
    • Answers phones within 3 rings using a 3 part greeting (Name of Dept, your name, "How may I help you?") as observed by Supervisor and as noted in compliance reports
    • Ends calls by asking patient if there is anything else we can do for them today as observed by Supervisor and as noted in compliance reports
    • Takes clear, complete and accurate phone messages,(and follows up on these messages to make sure the patients needs are met) or prescription requests using the electronic medical record messaging system as observed by Supervisor and reported by providers and nurses
    • Available for incoming calls, maintains operator statistics at or above institution standards
    • Offers patients the opportunity to sign up for MyBassett over the phone.
    • Pro-actively keeps patients informed of any delays in their providers schedules that may impact their time to be seen.
    • Acts as a trainer for incoming new staff in all reception and call handling functions, and or provides orientation as requested by supervisors for new employees.
    • Assigns daily agent assignments for telephone queues in either Amtelco or Cisco, as appropriate.
  • Registration/Appointment Scheduling/Referrals
    • Obtains all information necessary to complete the outpatient registration process assuring demographic and insurance information is correct and is entered or scanned into the system accurately as monitored by system audit
    • Accurate confirmation of attending PCP and Billing PCP, when appropriate.
    • Assures correct data capture and data entry (such as MSPQ) necessary for regulatory agencies and compliance requirements is accurate and complete as monitored by systems audits.
    • Maintains required level of knowledge and proficiency in all core functions (demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring) of front desk services as measured by system audits.
    • Supports the collection of Advanced Beneficiary Notice signatures and form processing to meet Medicare regulations.
    • Ensures all corrections (demographics, insurance eligibility etc) based on the missing items work-queue are made in the appropriate Bassett system within 24 hours of system notifications in accordance with standard operating procedure.
    • Answers questions from patients regarding the organization and/or services, and provides directions to the appropriate clinical location as necessary.
    • Offers patients the opportunity to sign up for MyBassett in person.
    • Brings back learning to the team, and is a go to person for coworkers.
    • Listens to patient's request for an appointment, then schedules an outpatient appointment to meet the patient's needs while following department scheduling guidelines as reported by providers and observed by supervisor. Offers alternate providers or locations when appropriate to meet the patient's needs. Raises up patient's needs that they cannot meet to the Supervisor or Supervising Nurse.
    • Accurately fills out the Interactive Face Sheet, and confirms the demographic and insurance information of the patient, and updates as necessary.
    • Ensures patient preferences for communication are up to date. This will ensure appointment reminders are sent via mail, phone, or MyBassett to meet patient satisfactions.
    • Reminds patients that the collection of their co-pay will be expected at the time of the visit.
    • When scheduling, utilizes all available functions such as, Auto Search, Combine Departments, Schedule Scanner, etc to ensure that the best possible appointment selection is made, for business operations and patient satisfaction.
    • Performs edits of daily appointment schedules at the request of their Supervisor as appropriate per departmental needs. Follows policy and procedure for rescheduling appointments and contacting patient directly to reschedule appointments, in accordance with BMG Directive as observed by Supervisor. Directs any requests from providers or other staff to adjust appointment schedules to Supervisor for review and approval before acting, as noted by Supervisor.
    • Reviews the electronic Confirm List daily, to confirm appointments with patients 24-72 hours in advance of appointment as noted by patients and observed by Supervisor.
    • Reviews automated reminder list (Televox, Phytel, or similar lists) as necessary in a timely manner as observed by supervisor and compliance reports.
    • Has Template Builder security, and is trained to create or update provider templates as appropriate per departmental needs.
    • Processes electronic or written requests for urgent referrals same day. Processes electronic or written routine referral requests within 24-72 hours
    • In regards to referrals, ensures complete and accurate information is recorded in accordance with standard operating procedure to support reimbursement and regulatory compliance and patient care. When appropriate prior authorizations are obtained and documented appropriately within the referral.
    • Work the " Incoming" and "Outgoing" queues in your area according to departmental standards.
    • Follow up with "referred to" providers to ensure that patients kept their appointments and all results have been received in the "referred by" providers office.
    • Ensures complete and accurate information is recorded in accordance with standard operating procedure and Healthstream module to support reimbursement and regulatory compliance and patient care.
    • Displays ownership of the entire patient experience, including but not limited to, scheduling, registration, being aware of the patients lobby experience, and completion of all referral duties.
    • Acts as a subject matter expert in scheduling functions and departmental protocols
    • Acts as a subject matter expert in registration functions. Attends Patient Access Review Sessions (PARS)
    • Obtains prior approval or prior authorization as needed. Communicates referral appointment and appointment instructions to patient
    • Performs referral coordination including completing Open Referrals and/or referral tracking queue.
    • Alerts Manager or Supervisor of referrals that are unable to be completed due to missing information that could lead to compliance or safety issues.
    • Acts as a subject matter expert in electronic referral queue processes.
    • Acts as a trainer for incoming new staff in all registration, scheduling and referral functions, and or provides orientation as requested by supervisors for new employees.
    • Under direction of supervisor, runs daily operational reports, and processes those reports, encouraging teamwork for completion as monitored by leadership.
    • Monitors referral Work-queues, assigning daily queue work to staff members.
    • Alerts supervisor when referral Queue thresholds have been exceeded. Tracks trends for performance improvement initiatives.
  • Collection of Payment/Cash Handling
    • Conveys to patient what payment is due based on Insurance Card or Insurance Verification system and request how patient will be paying today, via cash, check or credit card.
    • Receive and receipt all payments with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures.
    • Maintain and balance cash drawer daily with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures.
    • Accurately prepares daily cash up in cooperation with supervisor with no more than 2 minor errors per quarter as determined by daily cash up verification and in accordance with finance policy and procedures.
    • Performs Petty Cash record-keeping and management in an accurate and timely manner.
    • Assists with any cash drawer errors or discrepancies.
    • Assists with reconciling any cash management reports.
  • Office Support/Cross Coverage/Confidentiality
    • Date stamps all incoming patient related information and delivers to appropriate provider or staff person for action on a daily basis as observed by providers, coworkers and Supervisor
    • Completes all basic patient demographic information on forms, such as Disability and Workers Comp before delivering to nurse or provider to complete
    • Mails outgoing patient information such as lab letters and completed forms within 24 hours of completion
    • Prepares correspondence to patients and/or other entities as directed by providers or supervisors as observed by providers and supervisors
    • Prepares outside patient health information for scanning per Document Imaging procedures as observed by certified document imaging staff or Supervisor
    • Completes indexing and scanning of hard-copy patient health information into electronic health record or packages and sent to HIM for scanning per Document Imaging procedures as measured by DI quality audits and as reported by providers
    • Sends requests for routine or subpoenaed medical record releases to assigned HIM location for processing (Regional HIM Hub site or Cooperstown HIM Department). Processes same day requests for Medical Records for patient care continuity as needed. Seeks assistance from HIM resources with any questions about how to process a release or what information to release
    • Maintain appropriate inventory of office supplies and required forms for daily operations following established procedures
    • Establishes and maintains departmental record keeping and filing systems. Classifies, sorts, distributes and/or files correspondence, articles, mail, records and other documents
    • Opens and/or closes clinic per divisional guidelines as observed by supervisor. For 24 hour departments, appropriate hand-offs are made.
    • Covers at other locations or departments as requested performing like office functions as noted by Supervisor
    • Ability to adapt to various work-flows, processes and policies to support the operations and patient care throughout the network.
    • Per protocol, staff member goes into waiting area to greet patient and informs them of any delays or changes in their appointment as observed by supervisor and/or peer review
    • Patient is identified using 2 identifiers such as name and date of birth, in accordance with National Patient Safety Goals as observed by supervisor and/or peer review
    • Communicates patient issues/concerns to providers as measured by provider feedback and supervisory observation.
    • Ensures appropriate forms are given to all patients depending on appointment type and or specialty.
    • Assists the patient to navigate through all stages of their visit
    • Patient Health Information is accessed to perform job responsibilities and for no other reason. Patient information is kept confidential and discussed on a need to know basis only. As observed by Supervisor and based on organizational audits.
    • Ensures that the daily maintenance on the BCA device is performed and reports to IT or Supervisor any issues.
    • Acts as a lead in ordering supplies through the on-line module.
    • Ensures all downtime forms are accurate and up to date. Acts as a lead in the event of a planned or unexpected system downtime.
    • Acts as a lead in the event of a code. Ensures all staff are performing necessary actions during code (ie. Code Pink/Purple - checking bathrooms, stairways and elevators) and are kept up to date as the code progresses. Completes any necessary paperwork needed as part of the code (ie. Code Red)
    • Takes minutes at all appropriate meetings and prepares them for distribution to the group.
    • Maintains electronic databases, documents, shares folders etc, as appropriate for department.
    • Creates staffing assignment sch

What Bassett Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply