Data Ops Manager Jobs in Cleveland, OH (NOW HIRING)

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

GEICO's Independent Agent organization runs an enterprise-scale messaging automation platform that powers customer email and SMS across sales, service, and claims journeys. We're looking for a hands-on data/software engineer to build the instrumentation and event pipelines that feed campaign and journey triggers - especially where the data doesn't exist yet. You'll work directly with CRM/marketing automation engineering and campaign operations teams to make audience and event data available, reliable, and easy to use.

What you'll build

• Instrumentation and event pipelines that generate audience/trigger data for CRM and marketing automation platforms where it doesn't already exist
• Batch and streaming ETL/ELT pipelines connecting campaign, CRM, and customer data across multiple sources
• REST API integrations between internal data systems and CRM/marketing automation platforms
• Data quality checks and monitoring to keep campaign-critical pipelines reliable at scale

What you'll bring

• 7+ years building data tools/pipelines in Python, Scala, or similar languages
• 7+ years working in SQL against enterprise data warehouses (Snowflake, Databricks, or similar)
• 5+ years building ETL/ELT pipelines (batch or streaming) from files, databases, and APIs
• 5+ years working with cloud infrastructure (Azure, AWS, or GCP) and DevOps practices
• Comfort integrating systems via REST APIs
• BA/BS in Computer Science, Information Technology, Mathematics, Engineering, or related field

How you'll work

• Strong organizational and prioritization skills; comfortable following complex, multi-step instructions and resolving conflicting priorities
• Able to juggle multiple concurrent projects without losing track of details
• Quick to pick up new technical concepts and adapt to new tools and technologies
• Familiar with infrastructure tooling and able to work within established engineering standards and processes
• Comfortable mentoring or training teammates on systems you own
• Clear, concise communicator - able to explain technical work to both engineering and business stakeholders
• Comfortable working under pressure and shifting priorities in a fast-paced environment

Nice to have

• Hands-on experience with CRM/marketing automation SaaS platforms (e.g., Microsoft Dynamics, Statsig, Azure Data Factory, Snowflake)
• Exposure to AI-assisted development tools

#LI-HB1

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:Protecting customers through life's twists and turns with innovation and integrity.

Great Careers:Personalized development programs, mentorship, and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.