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Data Operations Jobs in Washington, DC (NOW HIRING)

GRVTY

Data Manager - Senior

Falls Church, VA

$160K - $190K/yr

The ideal candidate is an experienced data operations leader with a passion for solving complex pipeline challenges, ensuring data integrity, and delivering mission-critical results in support of the ...

GRVTY

Data Manager - Senior

Falls Church, VA · On-site

$160K - $190K/yr

The ideal candidate is an experienced data operations leader with a passion for solving complex pipeline challenges, ensuring data integrity, and delivering mission-critical results in support of the ...

GRVTY

Data Manager - Senior

Falls Church, VA · On-site

GRVTY is seeking a motivated and experienced Data Manager to provide technical and managerial leadership over their overhead satellite imagery preprocessing operations. The role involves overseeing ...

OpenDataJobs

Data Manager Role

Washington, DC

The work Data Managers run the recurring operations that keep data accurate, current, usable, and available to the people who depend on it. They manage intake, validation, correction, publication ...

MANTECH

Data Scientist

Springfield, VA · On-site

This position is responsible for maintaining data backend workflows that allow for data operations across security domains and across systems. Responsibilities include but are not limited to:

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All JobsData Operations JobsData Operations Jobs in Washington, DC

Data Operations information

See Washington, DC salary details

$58.9K

$145.5K

$226.4K

How much do data operations jobs pay per year?

As of Aug 15, 2026, the average yearly pay for data operations in Washington, DC is $145,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,400.00 and $185,100.00 per year, depending on experience, location, and employer.

What is a data operations?

A Data Operations job involves managing and optimizing the processes, tools, and workflows that ensure the efficient movement, storage, and accessibility of data. This includes data ingestion, transformation, quality assurance, and pipeline monitoring to support analytics and business intelligence. Data Operations professionals collaborate with engineers, analysts, and business teams to improve data reliability, scalability, and performance. Their role is critical in maintaining clean, accessible, and well-governed data for decision-making.

What is the role of data operations?

Data operations involve managing, processing, and maintaining data to ensure its accuracy, availability, and security for organizational use. Professionals in this role often work with data management tools, databases, and automation processes to support data-driven decision-making.

What types of teams and departments does data operations typically collaborate with?

Data Operations professionals often work closely with data engineering, business intelligence, IT, and analytics teams, as well as stakeholders from various business units such as marketing, finance, and operations. Their role frequently involves coordinating data pipelines, troubleshooting data quality issues, and ensuring smooth integration across systems. This cross-functional collaboration helps align data efforts with organizational goals and supports informed decision-making throughout the company. Being adaptable and communicative is key, as you'll regularly facilitate the flow of data and insights between technical teams and business users.

What are the key skills and qualifications needed to thrive in data operations, and why are they important?

To thrive in Data Operations, you need strong analytical skills, data management experience, and a background in fields like information systems, computer science, or statistics. Familiarity with data visualization tools (e.g., Tableau), database management systems (e.g., SQL), and data integration platforms, along with relevant certifications such as AWS or Microsoft Azure Data Engineer, are highly valuable. Exceptional attention to detail, problem-solving ability, and effective collaboration skills differentiate top performers in this role. These competencies ensure accurate data flow, system integrity, and seamless cross-team cooperation, all of which are critical for maintaining reliable business operations.

What are the most commonly searched types of Data Operations jobs in Washington, DC?

The most popular types of Data Operations jobs in Washington, DC are:

What are popular job titles related to Data Operations jobs in Washington, DC?

For Data Operations jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Data Operations jobs in Washington, DC look for?

The top searched job categories for Data Operations jobs in Washington, DC are:

Data Operations jobs near you
Infographic showing various Data Operations job openings in Washington, DC as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $145,568 per year, or $70 per hour.

Data Operations Customer Support Specialist Senior

ASM Research

Arlington, VA • On-site

Other

Posted 18 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 224 rated it services

Job description

The Data Operations Customer Support Specialist Senior delivers frontline and escalated technical support for data access, quality, and availability issues within a mission-critical federal data environment. This role diagnoses complex data-related problems, coordinates with data engineering teams, and manages customer tickets through resolution while adhering to strict data security and handling policies. The specialist builds and maintains knowledge base content, trains end users on data platform utilization, and drives continuous improvement by identifying patterns in support requests and implementing proactive monitoring.
Key Responsibilities

  • Respond to and resolve customer tickets related to data services, diagnosing complex data access, quality, and availability issues and coordinating with data engineering and technical teams for resolution.
  • Log, triage, and escalate data service incidents within defined SLAs using ticketing and ITSM platforms such as ServiceNow, Zendesk, or Jira Service Management.
  • Develop and maintain knowledge base articles and support documentation for recurring data access, quality, and availability issues, and train end users on data platform utilization and self-service tools.
  • Monitor data service health and performance, track and report on support metrics and customer satisfaction, and identify patterns in support requests to drive proactive process improvements.
  • Participate in change management processes for data services, communicating planned maintenance and service disruptions to users in coordination with data engineering teams.
  • Query, validate, and troubleshoot structured data issues across enterprise data platforms using SQL, escalating complex, multi-system problems to technical teams as needed.
  • Establish support procedures and escalation paths, and implement proactive monitoring to identify potential issues before they impact users.
  • Maintain awareness of the evolving data platform roadmap to ensure readiness in supporting new features and enhancements within a highly regulated environment.
Required Qualifications
  • Bachelor's degree in a related field or equivalent relevant experience, consistent with the Business Systems Analyst III standard job title.
  • Typically 5-8 years of relevant data operations or technical support experience, consistent with a senior-level designation.
  • Proficiency in ticketing and ITSM platforms (e.g., ServiceNow, Zendesk, Jira Service Management) for logging, triaging, and escalating incidents within defined SLAs.
  • Working knowledge of SQL for querying, validating, and troubleshooting structured data issues across enterprise data platforms.
  • Understanding of data security policies, access controls, and handling procedures appropriate for a highly regulated federal environment.
  • Candidates must have a current TS/SCI clearance and meet DoD 8140 compliance requirements such as Security+ certification.
Preferred Qualifications
  • ITIL v4 Foundation certification.
  • Experience with cloud data platforms (AWS, Azure, or GCP).
  • Active Secret clearance with prior experience supporting federal government data systems.
  • Familiarity with change management frameworks (e.g., ITIL) for coordinating planned maintenance and platform updates.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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