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Data Operations Associate Jobs in Delaware (NOW HIRING)

This role is responsible for investigating customer impacting issues, validating data and financial ... off Operational Risk and Product Oversight Act as an embedded product risk partner to identify ...

This role is responsible for investigating customer impacting issues, validating data and financial ... off Operational Risk and Product Oversight Act as an embedded product risk partner to identify ...

We're rethinking the way people buy cars - and it's our associates that help us do just that. We ... Ability to interpret and maintain accurate data records * Completion of CarMax-provided training in ...

We're rethinking the way people buy cars - and it's our associates that help us do just that. We ... Ability to interpret and maintain accurate data records * Completion of CarMax-provided training in ...

Operations Manager

Newark, DE · On-site

$105K - $184K/yr

We're rethinking the way people buy cars - and it's our associates that help us do just that. We ... Ability to interpret and maintain accurate data records * Completion of CarMax-provided training in ...

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Data Operations Associate information

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How much do data operations associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for data operations associate in Delaware is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.34 per hour, depending on experience, location, and employer.

What does a Data Operations Associate do?

A Data Operations Associate is responsible for managing and maintaining the flow of data within an organization. They ensure data is collected, processed, and stored accurately, supporting data integrity and availability for business needs. Their duties often include monitoring data pipelines, troubleshooting data issues, and collaborating with teams to improve data processes. This role is critical in ensuring that reliable data is accessible for analytics, reporting, and decision-making.

What are some typical challenges faced by Data Operations Associates when managing large datasets across multiple platforms?

Data Operations Associates often encounter challenges such as ensuring data consistency and accuracy when integrating information from different sources. Managing data pipelines and troubleshooting data flow issues can be complex, especially as organizations scale and adopt new technologies. Collaborating with data engineers, analysts, and IT teams is essential for resolving discrepancies and maintaining the reliability of data systems. Regularly updating documentation and staying current with best practices in data governance helps address these challenges effectively.

What are the key skills and qualifications needed to thrive as a Data Operations Associate, and why are they important?

To thrive as a Data Operations Associate, you need strong analytical skills, attention to detail, and a solid understanding of data management principles, often supported by a degree in information systems, computer science, or a related field. Familiarity with data processing tools, database management systems (such as SQL), and platforms like Excel or BI tools is typically required. Excellent problem-solving abilities, communication skills, and organizational aptitude help you coordinate with teams and ensure data accuracy. These competencies are essential for maintaining data integrity, enabling efficient workflows, and supporting informed business decisions.

What is the difference between Data Operations Associate vs Data Analyst?

AspectData Operations AssociateData Analyst
Primary FocusData management, processing, and ensuring data qualityAnalyzing data to generate insights and reports
Skills & CertificationsData management tools, basic SQL, attention to data accuracyData analysis, visualization, SQL, statistical skills
Work EnvironmentData teams, operations departments, often in tech or financeBusiness units, analytics teams, consulting firms

While both roles involve working with data, the Data Operations Associate primarily handles data management and quality assurance, whereas the Data Analyst focuses on analyzing data to inform business decisions. The roles often collaborate but serve different functions within organizations.

What are the most commonly searched types of Data Operations jobs in Delaware? The most popular types of Data Operations jobs in Delaware are:
What are popular job titles related to Data Operations Associate jobs in Delaware? For Data Operations Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Data Operations Associate jobs in Delaware look for? The top searched job categories for Data Operations Associate jobs in Delaware are:
What cities in Delaware are hiring for Data Operations Associate jobs? Cities in Delaware with the most Data Operations Associate job openings:
Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team

Digital Operations Collaboration Associate- Customer Experience (CX ) Transformation Team

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Re-posted 13 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

58th of 149 rated banks


Job description


Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in communications, analytics and Artificial Intelligence (AL) -enabled ways of working to help accelerate smarter, more seamless customer journeys.
As a Digital Operations Collaboration Associate within the CX transformation team, you will support driving omni-channel initiatives that integrate digital solutions with Consumer & Community Banking (CCB) Operations. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Also you will be collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization.
Job responsibilities
  • Assist in developing and executing strategies to integrate digital solutions with CCB Operations, focusing on reducing friction and enhancing customer journeys
  • Identify and support AI-enabled use cases (e.g., content drafting/summarization, insight generation, workflow automation) that improve operational effectiveness and stakeholder communications
  • Work closely with various teams to identify, prioritize, and operationalize initiatives that drive efficiency and improve customer experience
  • Coordinate regular communication updates to key stakeholders and partner teams
  • Prepare and deliver executive-level presentations and reports that communicate key insights, project updates, and strategic recommendations to senior leadership
  • Track, analyze, and report on key success metrics, providing actionable insights to inform strategic decisions
  • Champion a culture of innovation, collaboration, and data-driven decision-making within the team and across partner groups

Required qualifications, capabilities and skills
  • 2+ years of experience in digital operations, strategy, marketing, communications, or a related field
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
  • Excellent written and verbal communication skills, with experience developing marketing materials and executive presentations
  • Proven ability to collaborate effectively in a matrixed organization and manage multiple projects simultaneously
  • High attention to detail and organizational skills
  • High School Diploma/GED

Preferred qualifications, capabilities, and skills
  • Experience in financial services or a similar industry
  • Experience supporting or presenting to executive leadership
  • Experience leveraging AI tools to improve productivity and quality of deliverables (e.g., Microsoft 365 Copilot; internal assistants; agentic/automation approaches) including prompt writing, iterative refinement, and quality/accuracy checks

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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