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Data Forensics Jobs in Illinois (NOW HIRING)

Reveal USA

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong ...

Reveal

Customer Success Manager

Chicago, IL

$87K - $103K/yr

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong ...

Reveal

Customer Success Manager

Chicago, IL · On-site

$87K - $103K/yr

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong ...

Reveal Brainspace

Customer Success Manager

Chicago, IL

$87K - $103K/yr

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong ...

Reveal

Customer Success Manager

Chicago, IL · On-site

The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong ...

Sidley

Data Collection Senior Analyst

Chicago, IL · Hybrid

$98K - $150K/yr

The Data Collection Senior Analyst supports clients and matter teams by executing defensible ... Bachelor's degree in Computer Science, Information Systems, Digital Forensics, or a related ...

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All JobsData Forensics JobsData Forensics Jobs in Illinois

Data Forensics information

See Illinois salary details

$34

$65

$82

How much do data forensics jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for data forensics in Illinois is $65.51, according to ZipRecruiter salary data. Most workers in this role earn between $57.98 and $74.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in data forensics, and how can they be managed?

Data forensics professionals often encounter challenges such as working with incomplete or corrupted data, maintaining strict chain-of-custody protocols, and staying current with rapidly evolving technologies. Managing these challenges requires strong attention to detail, continual learning, and close collaboration with IT, legal, and compliance teams. Additionally, clear documentation and adherence to industry best practices help ensure the integrity and admissibility of digital evidence throughout investigations.

What are the key skills and qualifications needed to thrive as a data forensics specialist?

To excel as a Data Forensics Specialist, you need expertise in computer science, digital investigations, and a strong understanding of cybersecurity principles, often supported by a relevant degree or certifications like EnCE or GCFA. Familiarity with forensic analysis tools such as EnCase, FTK, and X-Ways, as well as knowledge of operating systems and file systems, is crucial. Attention to detail, analytical thinking, and strong communication skills set top performers apart in this field. These skills are vital for accurately uncovering digital evidence and presenting findings clearly in legal or organizational contexts.

What is the difference between Data Forensics vs Digital Forensics?

AspectData ForensicsDigital Forensics
CertificationsEnCE, GCFAEnCE, GCFA
Work EnvironmentInvestigating data breaches, data recoveryAnalyzing digital devices, computers, mobile devices
Industry UsageIT security, cybersecurity firmsLaw enforcement, legal cases
Search & Comparison IntentData recovery, data breach investigationCybercrime, device analysis

Data Forensics focuses on recovering and analyzing digital data, often related to data breaches or data integrity issues. Digital Forensics encompasses a broader scope, including analyzing digital devices and media for legal or investigative purposes. While overlapping, Data Forensics is more specialized in data recovery, whereas Digital Forensics covers a wider range of digital evidence analysis.

What is data forensics?

Data forensics, also known as digital forensics, involves the identification, preservation, analysis, and presentation of electronic data in a way that is legally admissible. Professionals in this field investigate cybercrimes, data breaches, and unauthorized access by collecting digital evidence from computers, networks, and other devices. Their work is crucial for legal proceedings, internal investigations, and ensuring data security. Data forensics experts use specialized tools and techniques to recover, analyze, and document digital evidence while maintaining its integrity.

What are popular job titles related to Data Forensics jobs in Illinois?

For Data Forensics jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Data Forensics jobs in Illinois look for?

The top searched job categories for Data Forensics jobs in Illinois are:

Data Forensics jobs near you
Infographic showing various Data Forensics job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $136,265 per year, or $65.5 per hour.

Electronic Discovery Customer Success Manager

Links Partners

Chicago, IL • On-site

Other

Re-posted 12 days ago

Job description

Electronic Discovery Customer Success Manager

Chicago

Job Description

The Customer Success Manager is responsible for helping customers obtain the most value from the firm's software platform. As a member of the Customer Success team, you will build relationships, understand customer objectives and challenges, determine and mitigate customer risk, and identify product adoption and upsell opportunities. The ideal candidate has strong business acumen and empathy to place oneself in a "client's shoes," as well as demonstrated success within the eDiscovery or data forensics industries. Strong organization and time management skills are required to proactively manage and drive product adoption. Success criteria within the role will be tied to an ability to be a trusted client partner who can effectively identify and mitigate account risk and rally all levels of the firm's management to retain and ultimately increase our customers' usage of all the firm's products.

From your seat in our beautiful new office in downtown Chicago, you will have access to many teammates to help respond to clients timely. Our office is in the heart of the loop with very convenient access to all major public transportation lines. Please be aware we are onsite with a traditional work schedule and are not offering remote nor hybrid roles at this time.

Duties & Responsibilities
  • Work closely with clients to ensure successful onboarding onto the firm's platform.
  • Ability to multi-task and proactively manage the needs of multiple accounts.
  • Communicate effectively with all levels of a customer's management team, instilling a sense of confidence in the firm's ability to resolve application issues.
  • Understand customer health and proactively mitigate renewal risk.
  • Manage and drive customer escalations to completion.
  • Hold Quarterly Business Reviews with customers to discuss the relationship and gauge satisfaction.
  • Identify upsell opportunities to add revenue and employ strategies to drive additional product usage.
  • Track and report usage metrics and identify trends, risks, and opportunities.
  • Provide feature walkthroughs for the latest product releases.
  • Collaborate with internal teams to address customer challenges.
  • Establish and provide eDiscovery strategies and best practices using the firm's platform.
  • Serve as the voice of the customer internally to influence the product roadmap and to ensure features meet customer needs.
Special Knowledge, Skills, Abilities and Training
  • Proven track-record in Sales, Customer Success, or Support in Legal and/or eDiscovery technology
  • Driven, collaborative individual who is a team player
  • Ability to build and cultivate strong customer relationships
  • Problem solver with strong attention to detail
  • Ability to quickly learn and understand technology
  • Excellent written and oral communication skills to manage expectations
Education & Experience
  • Bachelors in technology (computer science, IT, etc.) or legal field (Paralegal, JD)
  • 5+ years' experience in account management or consulting within eDiscovery, data forensics or legal industry
  • Brainspace, ACEDS or other eDiscovery certification(s)
  • Prior experience in collaborating with and building strong relationships with clients
  • Excellent organization and time management skills to handle multiple, competing demands
  • Project Management experience and/or PMP certification is a plus

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