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Remote Vacation Specialist, Winter 26-27

Mammoth Mountain

Mammoth Lakes, CA • On-site, Remote

$21.58/hr

Full-time

Retirement

Posted 4 days ago

Job description

Seasonal
At Mammoth Mountain, you will live the dream!
Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.
Benefits and perks of your adventure here:
  • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
  • Free skiing at all Alterra Resorts
  • Ski/snowboarding lessons discounts
  • Equipment Rental discount
  • Friends and Family vouchers
  • Retail & Food discount
  • 401k with company match

*Offers of employment may be contingent upon successful completion of a background check
Hourly Pay Rate: $21.58
A little about this position:
  • Work At Home Vacation Specialists are the voice of Mammoth Resorts - they excel at helping guests plan unforgettable mountain vacations through inbound phone calls, emails, and web chats.
  • Specialists will identify the guests' needs, offer products, communicate policies, and provide assistance with changes, cancellations, taking payments and any other service-based needs.
  • A typical week is four, 10-hour days with 3 days off.
  • The start dates for this position are August 9th or September 27th. Both include one week of paid in-person training in Mammoth Lakes, CA, followed by paid remote training from home.
  • Bilingual applicants are eligible for additional compensation.

Work At Home candidates must meet the following requirements:
  • Must work from your permanent California residence. This is not a "work from anywhere" position (applicants outside California will not be considered).
  • Have a designated workspace that is separate, secure, and quiet.
  • Have designated internet with a minimum speed of 400mpbs.
  • Connect to the internet/modem via Ethernet
  • Previous remote experience preferred.

Job Requirements:
  • High school graduation or equivalency is required. Previous call center experience preferred.
  • Proficiency in data entry, Microsoft Office, advanced computer navigation using multiple programs at one time.
  • Ideal candidate will be driven by customer service demonstrating active listening and offering meaningful solutions in a fast paced and dynamic guest service environment.
  • Proven record of making logical decisions, problem solving, resourcefulness, multitasking and expediency.
  • A passion for skiing or snowboarding and familiarity with mountain resort culture is a plus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
Mammoth Mountain is an equal opportunity employer.

Apply