Work Environment
Hours from Monday to Friday, 7:30am to 4pm.
Post-training, employees can choose from several shifts: Monday to Friday, 7am-3:30pm, 7:30am-4pm, or 8am-4:30pm. Work from home is available on Mondays and Fridays after training.
Responsibilities
- Process customer and service provider payments accurately and within established timelines.
- Maintain professional communication with customers, service partners, and internal stakeholders.
- Review and process customer reimbursement requests in accordance with company procedures.
- Monitor and validate daily wire payment activity, including researching and resolving payment exceptions.
- Perform reconciliation activities related to customer pricing and payment transactions.
- Respond to customer inquiries regarding claim status, payments, and reimbursement activity.
- Review, verify, and enter claim-related information into internal systems with a high degree of accuracy.
- Organize and route incoming invoices and supporting documentation to the appropriate teams and systems.
- Support departmental operations through recordkeeping, filing, and other administrative functions as assigned.
Required Qualifications
- At least 1+ year of recent experience in an administrative, claims processing, customer service, data entry, dispatching, or provider support role.
- Also open to 2026 Graduates with some internship or part-time work experience.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Ability to thrive in a high-volume, fast-paced work environment.
- High School Diploma or GED required.
Preferred Qualifications
- Self-motivated individual with strong analytical and problem-solving abilities.
- Collaborative team player with a customer-focused mindset.
- Experience using CRM platforms such as Salesforce.
- Familiarity with invoicing, payment processing, reconciliation, and reimbursement workflows.
- Ability to identify process improvements and contribute to operational efficiency.
Job Type & Location
This is a Permanent position based out of Aurora, IL.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โข Medical, dental & vision
โข Critical Illness, Accident, and Hospital
โข 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
โข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โข Short and long-term disability
โข Health Spending Account (HSA)
โข Transportation benefits
โข Employee Assistance Program
โข Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Aurora,IL.
Application Deadline
This position is anticipated to close on Aug 11, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffingยฎ Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.